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Concierge Director Jobs in Arizona (NOW HIRING)

ClubCorp

Concierge

Oro Valley, AZ · On-site

$18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited

Concierge

Oro Valley, AZ · On-site

$14.50 - $18.75/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited Clubs

Concierge

Gilbert, AZ · On-site

$15 - $19.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited

Concierge

Gilbert, AZ · On-site

$15.50 - $20/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

ClubCorp

Concierge

Gilbert, AZ · On-site

$18 - $22/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited Clubs

Concierge

Oro Valley, AZ · On-site

$13.25 - $17.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

The 1916 Company

Rolex Concierge

Scottsdale, AZ · On-site

$22/hr

Provide basic product knowledge and brand information, directing inquiries to appropriate Client ... The Concierge is an integral part of the luxury retail experience, ensuring each client interaction ...

The 1916 Company

Rolex Concierge

Scottsdale, AZ · On-site

$22/hr

Provide basic product knowledge and brand information, directing inquiries to appropriate Client ... The Concierge is an integral part of the luxury retail experience, ensuring each client interaction ...

The 1916 Company

Rolex Concierge

Scottsdale, AZ · On-site

$22/hr

Provide basic product knowledge and brand information, directing inquiries to appropriate Client ... The Concierge is an integral part of the luxury retail experience, ensuring each client interaction ...

RadNet

Provider Patient Concierge Rep

Phoenix, AZ · On-site

$20 - $25/hr

Assisting with designated direct site scheduling and prior authorizations for advanced imaging ... Marketing Concierge * Provide Sales field calls to referring physicians * Responsible for working ...

MBK Senior Living

PT Concierge

Gilbert, AZ · On-site

$15.50 - $20/hr

PT Concierge At MBK Senior Living, we're committed to putting people first - our residents and team ... Director in Training Programs -Education loan assistance & scholarships -Financial and legal ...

RadNet

Provider Patient Concierge Rep

Mesa, AZ · On-site

$20/hr

Assisting with designated direct site scheduling and prior authorizations for advanced imaging ... Marketing Concierge * Provide Sales field calls to referring physicians * Responsible for working ...

RadNet

Provider Patient Concierge Rep

Mesa, AZ

$20 - $25/hr

Assisting with designated direct site scheduling and prior authorizations for advanced imaging ... Marketing Concierge * Provide Sales field calls to referring physicians * Responsible for working ...

RadNet

Provider Patient Concierge Rep

Mesa, AZ

$20 - $25/hr

Assisting with designated direct site scheduling and prior authorizations for advanced imaging ... Marketing Concierge * Provide Sales field calls to referring physicians * Responsible for working ...

RadNet

Provider Patient Concierge Rep

Mesa, AZ · On-site

$20/hr

Assisting with designated direct site scheduling and prior authorizations for advanced imaging ... Marketing Concierge * Provide Sales field calls to referring physicians * Responsible for working ...

RadNet

Provider Patient Concierge Rep

Mesa, AZ · On-site

$20 - $25/hr

Assisting with designated direct site scheduling and prior authorizations for advanced imaging ... Marketing Concierge * Provide Sales field calls to referring physicians * Responsible for working ...

RadNet

Provider Patient Concierge Rep

Mesa, AZ

$20 - $25/hr

Assisting with designated direct site scheduling and prior authorizations for advanced imaging ... Marketing Concierge * Provide Sales field calls to referring physicians * Responsible for working ...

Clearwater Ahwatukee

Overnight Concierge

Phoenix, AZ · On-site

$15.50 - $19.75/hr

The Concierge team is responsible for greeting visitors, answering the phone, relaying messages ... Support Executive Director and other departments in administrative functions as needed * Maintain ...

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Concierge Director information

See Arizona salary details

$10

$16

$23

How much do concierge director jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for concierge director in Arizona is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.93 per hour, depending on experience, location, and employer.

What is a concierge director?

A Concierge Director is a senior hospitality professional responsible for overseeing the concierge services within a hotel, luxury residence, or resort. They manage a team of concierges, ensuring that guests receive personalized assistance with reservations, transportation, event planning, and local recommendations. The Concierge Director develops service standards, trains staff, and collaborates with other departments to enhance the overall guest experience. Their role requires strong leadership, exceptional communication skills, and in-depth knowledge of the local area. Ultimately, they strive to exceed guest expectations and contribute to the establishment's reputation for outstanding service.

What are the key skills and qualifications needed to thrive as a concierge director?

To thrive as a Concierge Director, you need extensive experience in hospitality management, a deep understanding of guest services, and often a degree in hospitality or a related field. Familiarity with property management systems (PMS), concierge software, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal communication, leadership, and problem-solving abilities help set top performers apart in this role. These skills ensure outstanding guest experiences, efficient team operations, and the ability to resolve issues promptly in luxury hospitality environments.

How does a concierge director typically collaborate with other departments to enhance guest satisfaction?

A Concierge Director works closely with various hotel departments, such as front office, housekeeping, and food and beverage, to ensure seamless guest experiences. They coordinate with these teams to fulfill special requests, resolve guest issues promptly, and provide tailored recommendations. Effective communication and relationship-building skills are essential, as the Concierge Director often acts as a bridge between guests and the wider hotel staff. This collaborative approach helps maintain high service standards and fosters a culture of hospitality throughout the property.

What is the difference between Concierge Director vs Concierge Manager?

AspectConcierge DirectorConcierge Manager
CredentialsExperience in hospitality, customer service, and leadership; certifications like Certified Hotel Concierge (CHC) are commonSimilar credentials, often with hospitality or customer service experience; certifications like CHC may be preferred
Work EnvironmentOversees multiple concierge teams, strategic planning, and high-level guest services in hotels or luxury residencesManages daily operations of concierge staff, directly assisting guests in hotels or resorts
Employer & IndustryLuxury hotels, resorts, high-end residential buildingsHotels, resorts, luxury residential properties

The main difference is that a Concierge Director focuses on strategic leadership and overseeing multiple teams, while a Concierge Manager handles daily guest services and staff management. Both roles require similar credentials and work in comparable environments, but the Director role involves higher-level planning and oversight.

What does a concierge director do?

A concierge director oversees the concierge services in a hospitality or residential setting, managing staff and ensuring guest or resident needs are met efficiently. They coordinate services such as reservations, transportation, and local recommendations, often requiring strong customer service skills and leadership abilities.

What are the most commonly searched types of Concierge jobs in Arizona?

The most popular types of Concierge jobs in Arizona are:

What are popular job titles related to Concierge Director jobs in Arizona?

For Concierge Director jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Concierge Director jobs in Arizona look for?

The top searched job categories for Concierge Director jobs in Arizona are:

What cities in Arizona are hiring for Concierge Director jobs?

Cities in Arizona with the most Concierge Director job openings:

Concierge Director jobs near you
Infographic showing various Concierge Director job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,121 per year, or $16.9 per hour.

Concierge

ClubCorp

Oro Valley, AZ • On-site

$18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Manage phone calls, reservations, and emails, providing prompt assistance and addressing inquiries.

  • Create positive first and ongoing impressions by greeting members and guests warmly, delivering exceptional service, and providing information about club amenities and events.

  • Support member engagement initiatives by making outbound calls, promoting club offerings, managing reservations, and assisting with member communications and event follow-ups.

Job description


Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club's values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.
Key Priorities
The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club's commitment to exceeding members' expectations.
Reporting Structure
  • Reports to the Member Experience Director
Day to Day
  • Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
  • Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
  • Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
  • Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
  • Assist with member communications, including social media efforts, newsletters, and event announcements.
  • Make outbound calls to new and at-risk members to ensure engagement and retention.
  • Support member experience initiatives by promoting club offerings and assisting with key projects.
  • Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
  • Conduct proactive phone calls to confirm member reservations for dining and events.
  • Oversee the reservation process for the club's dining facilities, ensuring accurate booking details and timely confirmations.
  • Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
  • Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
  • Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
  • Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
  • Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
  • Maintain up-to-date member profiles, including personal preferences and special occasions.
  • Communicate any known member's allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
  • Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
  • Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.

Additional Duties
  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
  • High school diploma or equivalent.
  • A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
  • Possess a service-oriented mindset with the ability to make every member and guest feel valued.
  • Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
  • Professional and welcoming phone demeanor.
  • Positive attitude with a collaborative team spirit.

Preferred
  • Strong communication skills across various channels, including verbal, written, phone, text, and social media.
  • Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
  • Strong organizational skills with keen attention to detail.
  • Exceptional listing skills, with the ability to understand and respond to member and guest needs.
  • Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
  • Effective multitasker with strong time management and prioritization skills.
Physical Requirements
  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
  • Effective communication skills with sufficient visual acuity, including talking and hearing.

Primary Tools/Equipment
  • Computer
  • Keyboard
  • Telephone
  • Copier
  • General office supplies

Work Schedule
  • Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
  • Additional hours are required to meet deadlines of the position.

What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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