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Virtual Concierge Jobs in Arizona (NOW HIRING)

Pwc

Executive Concierge

Phoenix, AZ · On-site

$35K - $124K/yr

You are expected to demonstrate technical knowledge and proficiency in Microsoft Office Suite, social media tools, and other emerging mobile and virtual support technologies. Responsibilities ...

TouchCare

Senior Sales Consultant -West Region

Phoenix, AZ · Remote

$130K - $150K/yr

Sell healthcare concierge and advocacy services to prospects * Partner with brokers to team sell enterprise prospects * Deliver worldclass sales demos and presentations in a virtual sales environment

Solomon Page

Travel EP Lab RN

Tucson, AZ · On-site

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

Solomon Page

Travel Telemetry RN

Tucson, AZ · On-site

$1.9K - $2.6K/wk

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

Solomon Page

Travel ER Registered Nurse

Show Low, AZ · On-site

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

Solomon Page

Travel Operating Room RN

Tucson, AZ · On-site

Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access ...

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Virtual Concierge information

What are some common challenges virtual concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What are the key skills and qualifications needed to thrive as a virtual concierge?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What is a virtual concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs
What are the most commonly searched types of Concierge jobs in Arizona? The most popular types of Concierge jobs in Arizona are:
What are popular job titles related to Virtual Concierge jobs in Arizona? For Virtual Concierge jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Virtual Concierge jobs in Arizona look for? The top searched job categories for Virtual Concierge jobs in Arizona are:
What cities in Arizona are hiring for Virtual Concierge jobs? Cities in Arizona with the most Virtual Concierge job openings:
Virtual Concierge jobs near you
Infographic showing various Virtual Concierge job openings in Arizona as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 50% Physical, 2% Hybrid, and 48% Remote job distribution.

Senior Manager, Concierge & Education Consulting Leader

Vangard, Inc.

Scottsdale, AZ • On-site

Full-time

Posted 6 days ago

Job description

Come join the Participant Consulting & Education team asthe new Concierge & Education Consulting Leader! This new role willleadtwoofferingscritical for our institutional clients' success. Our enterprise client conciergeteamsand Education Consulting Services(ECS).

The concierge teamsare unique as theyare integrated teams dedicated to enterprise-level clients. Designed to deliver multiple offers through various channels-advice and education via scheduled 1:1 consultations,group webinars,emailsupport,facilitateconnections to ongoingadvicemanagement andenableproactive outreach duringparticipantmoments that matter.

The Education Consulting Services team is a key offering for Workplace Solutions providing in-person and virtual 1:1s, group presentations and webinars for all Workplace client segments across the country.

As part of the new Participant Financial Success(PFS)organization within the Workplace Solutions(VWS)division, it'san exciting time to be on the Participant Consulting & Education(PC&E)team as we'regrowing quicklyand investing in ourinfrastructureas westriveto help even moreparticipants. This team's work directly ties to top-line OKRs around driving participant actions and building lifelong Vanguard relationships.

Exciting opportunities to drive people and business impact within this role include the opportunity to:

  • Provide strategic direction for a newly formed team structure with the ability to have direct client/plan sponsor engagement and impact
  • Serve as a key partner to client relationship teams serving and driving outcomes for our broad client segments, including our largest enterprise relationships
  • Lead strategic initiativesthat materially shift outcomes (i.e.participant satisfaction,plansponsor retention, crossenterpriseresults, etc.).
  • Create aseamless enterprise experienceforparticipantsby reducing handoffs across VWS and Personal Wealth (PW). Shape andinfluence partners (including plan sponsor) torefineconcierge and education teamSLAs, capacity models, and volume strategyto inform targeted marketing and growth decisions.
  • Proactively propose opportunities to enhance team effectiveness/efficiency and thenimplement a plan of action while influencing senior stakeholders to enable these changes.
  • Influencecareer pathways and talent mobilityfor concierge crew across Vanguard.
  • Maintainhighlyeffective relationships withthe plansponsorand internal partners.
  • Ownday-to-day OKR execution and provide regular team leader and crew coaching.
  • Accountable forteam performance,participantand plan sponsor satisfactionand reporting.
  • Provide supervision, controls, and WSP oversighttomeet risk and regulatory standards.

What the role offers:

  • Working with an awesome extended leadership team in PC&E and PFS.
  • Opportunity to create a new organizational construct and contribute meaningfully to enterprise initiatives.
  • Ability to work with cross-departmental partners.
  • Be at the intersection of leadership, advice, education, sales and operations.

What the ideal candidate looks like:

  • Experience leading teams and engaging with plan sponsors and client relationship teams within the retirement recordkeeping industry.
  • Track record of driving results and coaching crew to reach their highest potential.
  • Operates with astrategic, enterprise mindset;can-do attitudeandmanages up and across toadvance priorities.
  • Extremely strong written and verbal communication skills.
  • Demonstratesleadershipamidstambiguity, takingstrategicopportunitiesfrom idea tosuccessfulexecution with measurable results.
  • Takesownershipwithproposing waysto enhance the participant and plan sponsor experience, while alsoreaching business outcomes.
  • Influences key decisions across senior stakeholder groupsto drive alignment and results.
  • Proactively elevates issuesand proposes a path forward for resolution.
  • Has their Series 7, 63, 65/66 & 24 licenses or willingness to get these licenses upon entering the role.
  • CFP (desired, not required).
  • Consistently modelsessentialleader behaviorsfor crew and partners:
    • Exhibitsprofessional maturity even when faced with headwinds.
    • Showsa growth mindsetby proactivelyseeking out and acting onfeedback.
    • Leverages candorto propose solutions.
    • Balancesstakeholders and demonstrates strategic prioritization.
    • Hold crew, peers,and business partners accountableif commitmentsaren'tmet.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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