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Concierge Assistant Jobs in Nevada (NOW HIRING)

JSX

Airport Service Concierge

Reno, NV · On-site

$15.50 - $20/hr

About the Role: As an Airport Service Concierge, you'll be the friendly face welcoming our ... Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen ...

Veritext LLC

Concierge

Reno, NV · On-site

$15.50 - $20/hr

As a Concierge (Mountain), you will welcome all guests to our offices, address their needs ... Proactively assist clients with all deposition-related technology, including facilitating ...

New

Jsx

Airport Service Concierge

Reno, NV · On-site

$15.50 - $20/hr

As an AirportService Concierge,you'llbe the friendly face welcoming ourCustomersthe moment they ... Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen ...

Dolan Auto Group

Dolan Phone Sales Concierge

Reno, NV · On-site

$15.50 - $20/hr

Maintain ongoing relationships with customers * Assist guests in completing purchases online Benefits: After 90 days (about 3 months) every full-time Dolan Auto Group employee will receive the ...

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Concierge Assistant information

What is a concierge assistant?

Concierge assistants are professionals who support hotel guests or clients by providing personalized services and information. They help with tasks such as booking reservations, arranging transportation, recommending local attractions, and addressing special requests. Their goal is to ensure guests have a pleasant and seamless experience during their stay. Concierge assistants typically work in hotels, luxury apartment buildings, or corporate settings, and require excellent communication and customer service skills.

What are the key skills and qualifications needed to thrive as a concierge assistant?

To thrive as a Concierge Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation and scheduling software, property management systems, and communication tools is typically required. Excellent interpersonal skills, discretion, and problem-solving abilities help you provide exceptional guest experiences. These skills are vital for efficiently meeting guest needs, ensuring satisfaction, and maintaining the reputation of the establishment.

What are some common challenges faced by concierge assistants and how can they be addressed?

Concierge Assistants often encounter challenges such as handling high volumes of guest requests during peak hours, managing last-minute changes, and maintaining a calm, professional demeanor under pressure. To address these, strong organizational skills, adaptability, and effective communication are essential. Working closely with colleagues and utilizing digital tools for task management can help streamline workflows, ensuring that guest needs are met efficiently and with a personal touch.

What is the difference between Concierge Assistant vs Front Desk Agent?

AspectConcierge AssistantFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desk
Search & Comparison IntentConcierge services, guest assistanceCheck-in/check-out, guest reception

While both roles involve guest interaction, a Concierge Assistant focuses on personalized services and guest experience enhancements, often in luxury settings. A Front Desk Agent handles check-ins, reservations, and general guest inquiries. The roles overlap in customer service skills but differ in scope and responsibilities.

How do you get hired as a concierge assistant?

To get hired as a concierge assistant, candidates typically need customer service experience, strong communication skills, and familiarity with local area knowledge. Many employers prefer candidates with a high school diploma or equivalent and may require background checks or certifications in hospitality or customer service. Applying through hotel or hospitality company websites and demonstrating professionalism during interviews can improve chances of employment.

What are the most commonly searched types of Concierge jobs in Nevada?

The most popular types of Concierge jobs in Nevada are:

What are popular job titles related to Concierge Assistant jobs in Nevada?

For Concierge Assistant jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Concierge Assistant jobs in Nevada look for?

The top searched job categories for Concierge Assistant jobs in Nevada are:

What cities in Nevada are hiring for Concierge Assistant jobs?

Cities in Nevada with the most Concierge Assistant job openings:

Concierge Assistant jobs near you
Infographic showing various Concierge Assistant job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Airport Service Concierge

JSX

Reno, NV • On-site

$15.50 - $20/hr

Part-time

Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Job Description:
This Is How We Fly
At JSX, we're not just a lifestyle carrier - we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.
About the Role:
As an Airport Service Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests through check-in, security, and boarding, while maintaining a clean, well-stocked lounge. You'll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality, professionalism, and a passion for service are essential.
A Day in the Life:
You'll be assigned to one of the following key roles each shift, depending on the needs of the day:
  • Check-in Agent:

  • Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials.

  • Boarding Agent:

  • Lead the boarding process. Make clear and friendly announcements, verify identification, and keep Customers informed about flight updates, delays, and procedures.

  • Security Screening Support:

  • Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance.

  • Ground Security Coordinator (GSC):

  • Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft, assist with deplaning announcements, and restock onboard snacks and amenities.

  • Additional responsibilities include:

  • Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers.

  • When scheduled, handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures.

Why You'll Love This Role:
  • Be Part of a Team That Values You: Join a tight-knit Crew committed to excellence and mutual support.

  • No Two Days Are the Same: With rotating posts and a variety of responsibilities, you'll enjoy a fast-paced, engaging work environment.

  • Make a Meaningful Impact: You'll be part of the Customer journey from start to finish, helping create memorable travel experiences.

  • Opportunities to Grow: Build your skills and gain exposure to different areas of airport operations.

What Makes a Successful Airport Service Concierge?
We're looking for someone who is:
  • Approachable: You create a welcoming environment where Crewmembers and Customers feel comfortable asking questions, sharing feedback, and collaborating.

  • Customer-Focused: You're passionate about exceeding Customer expectations.

  • Collaborative: You know how to work seamlessly with cross-functional teams.

  • Organized: You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks.

  • Proactive: You anticipate needs, take initiative, and solve problems before they arise.

  • Entrepreneurial: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience

Requirements:
  • High school diploma or GED

  • Ability to occasionally lift 75+ pounds

  • Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.

  • Available to work flexible shifts including early mornings, late nights, holidays, and weekends.

  • Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.

Preferred Experience:
  • 2+ years of customer service experience.

  • Aviation experience.

Skills, Licenses, & Certifications:
  • Current and valid Driver's license required.

Benefits:
  • Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.

  • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.

  • 401(k) match: 50% of your first 8%

  • Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).
JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.
Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!
Starting Compensation:
$18.50
JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply