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Concentrix Rate Jobs (NOW HIRING)

Cnx

Collections Representative (On-Site)

Lake Mary, FL

$18.50 - $23.13/hr

Then a Collections Representative position at Concentrix is just the right place for you! As a ... The base salary range for this position is $18.50 - $23.13/hr., (pay rate will not be below the ...

Cnx

Sales Development Representative

Nashville, TN

Then a Sales Representative position at Concentrix is just the right place for you! As a Sales ... Track activity, conversion rates, and pipeline health in the CRM. * Use AI-powered tools and market ...

Cnx

Customer Acquisition Specialist

Nashville, TN · On-site +1

$16.49 - $21.64/hr

Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our ... The base salary range for this position is $16.49- $21.64/hr. (pay rate will not be below the ...

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Concentrix Rate information

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$5

$20

$33

How much do concentrix rate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for concentrix rate in the United States is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Concentrix Customer Service Representative, and why are they important?

To thrive as a Concentrix Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer applications is important. Patience, active listening, and adaptability are standout soft skills for this role. These skills ensure effective customer interactions, high satisfaction rates, and the ability to resolve issues efficiently in a fast-paced environment.

What is a Concentrix Rate?

A Concentrix Rate usually refers to the hourly or salary pay rate offered to employees working at Concentrix, a global business services company. Pay rates can vary widely depending on the job role, location, and level of experience. For entry-level customer service representatives, rates often range from minimum wage up to $20 per hour, while specialized positions and management roles may offer higher compensation. It's important to check specific job postings or contact Concentrix directly for the most accurate and current rate information.

What does Concentrix pay per hour?

Concentrix pay rates for customer service representatives typically range from $10 to $15 per hour, depending on the location, experience, and specific role. The company often offers flexible schedules and may provide additional incentives or bonuses based on performance.

How much is the starting salary in Concentrix?

The starting salary for a Concentrix customer service representative typically ranges from $10 to $15 per hour, depending on location and experience. Entry-level roles may also include benefits such as training and flexible schedules.

How hard is it to get hired at Concentrix?

Getting hired at Concentrix typically involves completing an online application, passing a skills assessment, and participating in an interview. The hiring process can vary depending on the role and location but generally requires good communication skills and customer service experience for customer support positions.

What is the difference between Concentrix Rate vs Customer Service Representative?

AspectConcentrix RateCustomer Service Representative
Typical Pay RateHourly or per call basis, varies by projectHourly wage, often minimum wage to $20/hour
Work EnvironmentRemote or call center settingsCall centers, remote options
Required CredentialsHigh school diploma, sometimes additional certificationsHigh school diploma usually sufficient
Industry UsageCustomer support, tech support, salesCustomer support, sales, order processing

Concentrix Rate refers to the pay structure used by Concentrix for various customer support roles, often project-based. Customer Service Representatives typically earn hourly wages in call centers or remotely. While both roles involve customer interaction, Concentrix Rate emphasizes pay models, whereas Customer Service Representative describes the job function. Understanding these differences helps job seekers compare compensation and work environments effectively.

Does Concentrix pay well?

Concentrix customer service roles typically offer hourly wages that are around or slightly below industry averages, with pay rates varying by location and experience. Employees may also receive performance-based incentives and benefits, but overall compensation is generally considered moderate for entry-level positions. Skills in communication and problem-solving can influence earning potential.

What are some common challenges faced by employees working in a Concentrix Rate role, and how can they be successfully managed?

Employees in a Concentrix Rate role often encounter challenges such as meeting strict performance metrics, handling high call volumes, and adapting to frequent policy updates. Successfully managing these challenges involves staying organized, actively participating in ongoing training, and utilizing support resources provided by team leads and supervisors. Building strong communication skills and maintaining a positive attitude can also help employees deliver excellent customer service, which is often a key expectation in this environment.
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What job categories do people searching Concentrix Rate jobs look for? The top searched job categories for Concentrix Rate jobs are:
Concentrix Rate jobs near you
Infographic showing various Concentrix Rate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 10% As Needed, 24% Temporary, 59% Contract, and 5% Nights. Highlights an 56% Physical, 8% Hybrid, and 36% Remote job distribution, with an average salary of $42,236 per year, or $20.3 per hour.
Senior Customer Success Manager - Energy (Technical & Solutions-Focused)

Senior Customer Success Manager - Energy (Technical & Solutions-Focused)

Cnx

Concord, NC • On-site, Remote

$131K - $164K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Job Title:

Senior Customer Success Manager - Energy (Technical & Solutions-Focused)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
Concentrix is the global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Location: Remote

Job Title: Senior Customer Success Manager - Energy (Technical & Solutions-Focused)

Job Summary

We are seeking an experienced and customer-focused Senior Customer Success Manager (CSM) to lead strategic client relationships within our Energy Management Services (EMS) portfolio. This role is responsible for driving customer satisfaction, retention, and growth by ensuring clients realize maximum value from EMS solutions. The ideal candidate will bring strong domain expertise in energy management, sustainability, or utilities, combined with a proven track record in customer success and account management.

Key Responsibilities

  • Serve as the primary point of contact for key EMS clients, building strong, long-term relationships with stakeholders.
  • Drive customer onboarding, adoption, and engagement of energy management solutions and services.
  • Develop and execute customer success plans aligned with client business objectives and sustainability goals.
  • Monitor customer health metrics and proactively address risks to ensure high retention and satisfaction rates.
  • Partner with internal teams (Sales, Product, Operations, Engineering IT) to deliver seamless customer experiences.
  • Identify opportunities for upsell and cross-sell within existing accounts to support business growth.
  • Provide strategic guidance to customers on energy optimization, efficiency improvements, and cost reduction initiatives.
  • Track and report on KPIs, ROI, and value realization for EMS solutions.
  • Act as the voice of the customer, providing feedback to product and leadership teams to enhance offerings.
  • Lead business reviews (QBRs) and executive-level presentations.

Qualifications

  • Bachelor's degree in business,
  • 7+ years of experience in Customer Success, or Client Services.
  • Demonstrated ability to manage enterprise-level client relationships.
  • Strong analytical skills with the ability to interpret energy data and performance metrics.
  • Excellent communication and presentation skills, with experience engaging senior stakeholders.
  • Proven track record of driving customer retention, satisfaction, and revenue growth.

Preferred Skills

  • Knowledge of energy efficiency technologies, IoT, or building management systems (BMS).
  • Familiarity with ESG, sustainability reporting, or carbon reduction initiatives.
  • Experience with CRM tools (e.g., Salesforce) and customer success platforms.
  • Ability to operate in a fast-paced, cross-functional environment.

Key Competencies

  • Customer-centric mindset
  • Strategic thinking and problem-solving
  • Strong relationship management skills
  • Data-driven decision-making
  • Collaboration and leadership

What We Offer

  • Opportunity to work at the forefront of energy management and sustainability innovation
  • Collaborative and growth-oriented work environment
  • Competitive compensation and benefits package
  • Career advancement opportunities

The base salary for this position is $131,699- $164,635 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 07/15/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#WAH

#LI-Remote

#Concentrix

Location:

USA, Jacksonville, TX

Language Requirements:

English (Required)

Time Type:

Full time


Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English

Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

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