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Concentrix Jobs (NOW HIRING)

At Concentrix, we're looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world's best-known brands. If you're ready to grow with a Fortune ...

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Concentrix information

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How much do concentrix jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for concentrix in the United States is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Concentrix, and why are they important?

To thrive as a Customer Service Representative at Concentrix, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Patience, active listening, and a positive attitude are vital soft skills for building rapport with customers and resolving issues effectively. These skills and qualities are essential for delivering excellent customer experiences and achieving performance targets in a high-volume support environment.

What are some common challenges faced by employees working at Concentrix in customer service roles?

Employees in customer service roles at Concentrix often encounter challenges such as handling high call volumes, managing irate or frustrated customers, and adapting to rapidly changing client requirements. These roles require strong communication skills, patience, and the ability to quickly learn new processes or technologies. However, team leaders and supervisors provide support through regular feedback and training, helping employees overcome these challenges and improve their performance.

What is the difference between Concentrix vs Customer Service Representative?

AspectConcentrixCustomer Service Representative
Required credentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications vary by employer
Work environmentCall centers, remote or on-site, fast-pacedCall centers, retail, or remote settings, customer-focused
Employer/industry usageMajor BPO company, client-specific rolesVarious industries including retail, telecom, tech
Common search intentComparing BPO roles, remote work optionsCustomer support jobs, entry-level roles

Concentrix and Customer Service Representative roles often overlap in required skills and work environment. Concentrix is a global BPO company offering customer service jobs, often remote, while Customer Service Representatives work across various industries. The main difference lies in Concentrix being a specific employer, whereas Customer Service Representative is a general job title found in many companies.

What is Concentrix and what do they do?

Concentrix is a global business services company that specializes in customer engagement and business performance solutions. They provide customer support, technical assistance, sales, and various back-office services to companies in industries such as technology, finance, healthcare, and more. Concentrix helps businesses improve customer satisfaction and streamline operations through digital, voice, and other communication channels. Their workforce includes agents, analysts, managers, and support staff working both on-site and remotely.
More about Concentrix jobs
What cities are hiring for Concentrix jobs? Cities with the most Concentrix job openings:
What states have the most Concentrix jobs? States with the most job openings for Concentrix jobs include:
Infographic showing various Concentrix job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 14% Physical, 1% Hybrid, and 85% Remote job distribution, with an average salary of $42,236 per year, or $20.3 per hour.
Detroit - Licensed Seasonal Healthcare Insurance Advisor

Detroit - Licensed Seasonal Healthcare Insurance Advisor

Concentrix

Detroit, MI

$19/hr

Full-time

Posted 26 days ago


Concentrix rating

6.3

Company rating: 6.3 out of 10

Based on 211 frontline employees who took The Breakroom Quiz

30th of 71 rated call and contact centers


Job description

Job Type: Full-Time


Summary

Concentrix is an award-winning global company for culture, diversity, leadership, and innovation. We

help the worlds best brands to improve their businesses and better connect with their customers.

Concentrix is growing, and we are looking for talented, compassionate people who are as fanatical about

providing exceptional experiences as we are!

We are growing our team of Licensed Seasonal Healthcare Insurance Advisors. This is a great

opportunity for you to build a career.

What will you do in this role?

As a Licensed Seasonal Healthcare Insurance Advisor at Concentrix, you will:

Actively listen and ask questions to identify customer needs

Advise on plan options

Process enrollments

Ensure our clients customers enjoy authentic experiences


Who You Are:

As a Licensed Seasonal Healthcare Insurance Advisor your empathy, integrity, knowledge and unique

compassionate style will bring value with every interaction. You also have:

An active resident license to sell health insurance

A high school diploma or GED

Aptitude to be patient and show empathy

Ability to pass a background check and drug screen

A passion for helping others


Whats in it for you?

We invest in our people and teams for ongoing personal and career development so each career path is

meaningful. In this role, you will be provided with:

Base wage plus incentive

Pay differential for bilingual (English/Spanish)

Opportunities for performance incentives that are unlimited

The opportunity to work from the comfort of your home.

An employee assistance program (EAP), which includes free counseling sessions, to support the needs ofeach team member.

The opportunity to shine and grow your career with clear paths for development we invest in you!

Concentrix University, an online learning platform with more than 11k development courses is availableto you on your first day.

Networking and leadership opportunities with Staff Resource Groups such as Network of Women, Black

Professionals Network, Pride, and Ability.

Mentorship programs to help you create the strong foundation to a rewarding career.

Global citizenship, sustainability and team event opportunities that help you make a difference in your

community and beyond!

Trained wellness partners to support you and wellness training opportunities.

The joy of helping others every day

Referral bonuses

Perks and benefits

A diverse, global organization full of innovative, friendly people to bounce ideas off, learn from and grow with.


Together, lets do something great!

If you find yourself smiling right now and this feels like the perfect next step in

your career, we want to hear from you! Apply today and find out why 270,000+ people

around the globe choose to call Concentrix home.

We are proudly one team, one company, One Concentrix and we invite you to join us!

All qualified applicants will receive consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected

veteran.


Learn more:

U.S.@ConcentrixUSA on Facebook & Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by

individuals assigned to this position. These are not intended to be a comprehensive list of all

responsibilities, duties or skills.


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