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Concentrix Jobs (NOW HIRING)

Oracle Eloqua Architect

Concord, NC ยท On-site

$106.09 - $160K/hr

Concentrix is the global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and ...

Cloud Infrastructure Engineer (AWS/Terraform)

Concord, NC ยท On-site

$100K - $131K/yr

Concentrix is the global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and ...

Senior Business Analyst We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world ...

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity ...

Collections Representative (On-Site)

Lake Mary, FL ยท On-site

$18.50 - $23.13/hr

Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning ...

Experience Design Lead

Concord, NC ยท On-site

$102K - $134K/yr

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity ...

Concentrix is the global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and ...

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity ...

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity ...

New

Java Full stack Developer We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the ...

Senior UX Designer

Omaha, NE ยท On-site

$104K/yr

Senior UX Designer We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world ...

Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of no-cost ...

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity ...

Senior Site Reliability Engineer (SRE)

Bellevue, WA ยท Hybrid

$64.25 - $85.50/hr

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity ...

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Concentrix information

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How much do concentrix jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for concentrix in the United States is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Concentrix, and why are they important?

To thrive as a Customer Service Representative at Concentrix, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Patience, active listening, and a positive attitude are vital soft skills for building rapport with customers and resolving issues effectively. These skills and qualities are essential for delivering excellent customer experiences and achieving performance targets in a high-volume support environment.

Is Concentrix a legit company to work for?

Concentrix is a legitimate global company that provides customer experience outsourcing services and employs thousands of workers worldwide. It is known for offering remote and in-office customer support roles, often requiring training and specific skills, with employment generally considered stable and reputable.

What are some common challenges faced by employees working at Concentrix in customer service roles?

Employees in customer service roles at Concentrix often encounter challenges such as handling high call volumes, managing irate or frustrated customers, and adapting to rapidly changing client requirements. These roles require strong communication skills, patience, and the ability to quickly learn new processes or technologies. However, team leaders and supervisors provide support through regular feedback and training, helping employees overcome these challenges and improve their performance.

What is the difference between Concentrix vs Customer Service Representative?

AspectConcentrixCustomer Service Representative
Required credentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications vary by employer
Work environmentCall centers, remote or on-site, fast-pacedCall centers, retail, or remote settings, customer-focused
Employer/industry usageMajor BPO company, client-specific rolesVarious industries including retail, telecom, tech
Common search intentComparing BPO roles, remote work optionsCustomer support jobs, entry-level roles

Concentrix and Customer Service Representative roles often overlap in required skills and work environment. Concentrix is a global BPO company offering customer service jobs, often remote, while Customer Service Representatives work across various industries. The main difference lies in Concentrix being a specific employer, whereas Customer Service Representative is a general job title found in many companies.

Is it hard to get hired at Concentrix?

Getting hired at Concentrix can vary depending on the position and location, but the company generally has a straightforward application process that includes online assessments and interviews. Candidates with good communication skills, relevant experience, and the ability to work in a fast-paced environment tend to have better chances of being hired.

What does Concentrix work for?

Concentrix is a global business services company that provides customer experience management, technical support, and sales services for various industries. Employees in customer service roles typically handle client inquiries, troubleshoot issues, and use tools like CRM software to assist customers. The company often seeks candidates with strong communication skills and may require training on specific platforms or protocols.

What is Concentrix and what do they do?

Concentrix is a global business services company that specializes in customer engagement and business performance solutions. They provide customer support, technical assistance, sales, and various back-office services to companies in industries such as technology, finance, healthcare, and more. Concentrix helps businesses improve customer satisfaction and streamline operations through digital, voice, and other communication channels. Their workforce includes agents, analysts, managers, and support staff working both on-site and remotely.

How much does Concentrix pay for work from home?

Concentrix offers work-from-home customer service and support roles with pay rates typically ranging from $10 to $15 per hour, depending on the position, location, and experience. Compensation may also include performance bonuses and benefits, and roles often require good communication skills and a reliable internet connection.
More about Concentrix jobs
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What states have the most Concentrix jobs? States with the most job openings for Concentrix jobs include:
Oracle Eloqua Architect

Oracle Eloqua Architect

Cnx

Concord, NC โ€ข On-site

$106.09 - $160K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

Job Title:

Oracle Eloqua Architect

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
Concentrix is the global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Job Title: Oracle Eloqua Architect

Job Summary:

We are seeking an experienced Oracle Eloqua Architect with strong expertise in marketing automation and hands-on CRM integration. This role will be responsible for designing scalable Eloqua solutions, managing integrations with CRM platforms (preferably Salesforce), and collaborating with business stakeholders to deliver effective lead management, campaign automation, and marketing technology solutions. The ideal candidate will have a deep understanding of B2B marketing processes and a proven track record of driving marketing automation initiatives.

Key Responsibilities:

  • Lead the design, architecture, and implementation of Oracle Eloqua solutions aligned with business requirements.
  • Configure and optimize Eloqua components including campaigns, segments, forms, landing pages, scoring models, workflows, and automation programs.
  • Design and manage integrations between Eloqua and CRM systems (Salesforce preferred), ensuring seamless lead flow, data synchronization, and governance.
  • Define and manage lead lifecycle processes including lead capture, enrichment, scoring, routing, nurturing, qualification, and handoff to sales.
  • Partner with Marketing, Sales, CRM, and Data teams to translate business requirements into scalable technical solutions.
  • Align CRM data models including Accounts, Contacts, Leads, Campaigns, Opportunities, and custom objects.
  • Troubleshoot integration issues, data quality challenges, and campaign execution problems.
  • Recommend best practices for Eloqua configuration, security, compliance, performance, and scalability.
  • Drive marketing automation roadmap, platform enhancements, and continuous improvement initiatives.
  • Collaborate with development teams on APIs, middleware, and enterprise integrations.

Required Skills & Experience:

  • 8+ years of experience in Marketing Automation, with 4+ years focused on Oracle Eloqua architecture/design.
  • Strong hands-on experience with Oracle Eloqua administration and configuration.
  • Proven experience integrating Eloqua with CRM platforms, preferably Salesforce.
  • Strong understanding of B2B sales and marketing processes.

Experience with:

  • Lead Management & Lead Scoring
  • Campaign Management
  • Customer Segmentation
  • Email Marketing Automation
  • Data Cleansing & Governance
  • CRM Data Synchronization
  • Knowledge of REST APIs, middleware/integration platforms, and enterprise data flows.
  • Strong stakeholder management skills with the ability to define scalable solutions.

Preferred Qualifications:

  • Experience with Salesforce Sales Cloud.
  • Experience supporting global CRM implementations.
  • Knowledge of data privacy regulations (GDPR, CAN-SPAM).
  • Oracle Eloqua certifications.
  • Experience working in Agile environments.

Nice to Have:

  • Understanding of Account-Based Marketing (ABM).
  • Experience with reporting tools and marketing analytics.
  • Exposure to customer journey automation and AI-driven marketing capabilities.

The base salary for this position is $106.087- $160,709 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 07/15/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#WFH

#LI-Remote

#Concentrix

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Full time2027-06-01


Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English

Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE