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Computer User Support Specialist Jobs in Florida

OneArc

IT Support Specialist

Orlando, FL

The team is accountable for user onboarding and offboarding, Identity, Device, and Access ... BA/BSc in Information Technology, Computer Science, or a related field is preferred (or equivalent ...

OneArc

IT Support Specialist

Orlando, FL · On-site

The team is accountable for user onboarding and offboarding, Identity, Device, and Access ... BA/BSc in Information Technology, Computer Science, or a related field is preferred (or equivalent ...

Prime Vacations

IT SUPPORT SPECIALIST

Bradenton, FL · On-site

IT Support Specialist Purpose Delivers day-to-day end-user IT support across assigned OpCos and offices -- resolving hardware, software, and access issues quickly so employees can stay productive.

LENSAR, Inc.

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

Ensure customer web portal user accounts are current and accurately maintained. Create, maintain ... The employee is frequently required to remain stationery and work on a computer. The employee is ...

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Florida

Computer User Support Specialist information

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How much do computer user support specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for computer user support specialist in Florida is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.26 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong communication and problem-solving skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this position.
What are popular job titles related to Computer User Support Specialist jobs in Florida? For Computer User Support Specialist jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Computer User Support Specialist jobs in Florida look for? The top searched job categories for Computer User Support Specialist jobs in Florida are:
What cities in Florida are hiring for Computer User Support Specialist jobs? Cities in Florida with the most Computer User Support Specialist job openings:
Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,413 per year, or $19.9 per hour.

IT Support Specialist CL-27

North Carolina Department of Agriculture and Consumer Services

Fort Myers, FL • On-site

Full-time

Re-posted 26 days ago

Job description

Job Summary:
The North Carolina Department of Agriculture and Consumer Services is seeking an IT Support Specialist to provide information technology support to users, computer systems, networks, and software applications. The role involves ensuring reliable IT operations across the court unit while delivering exceptional user support.
Responsibilities:
• Provide help desk and technical support for IT equipment, systems, and users.
• Monitor and maintain day-to-day IT operations, ensuring system reliability.
• Install, configure, and troubleshoot hardware and software.
• Support Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive and OneNote
• Support mobile devices (phones, tablets, laptops) and Apple operating systems (iOS/macOS).
• Maintain and support courtroom audio-visual equipment and evidence presentation systems.
• Collaborate with IT staff across divisions to standardize systems and practices.
• Maintain documentation for user guides, systems, and applications.
• Manage IT inventory lifecycle, including logistics, receiving, tracking, data entry, and deployment.
• Assist in IT project implementation, integration, and system improvements.
• Build awareness of judiciary security standards and policies, and comply with standards of system security, data integrity, and confidentiality.
• Translating business needs into technical solutions
• Other duties as assigned
Qualifications:
Required:
• Minimum of four (4) years of progressively responsible IT experience.
• Experience with IT systems, data processing, and communications.
• Experience supporting hardware/software in a user-based environment.
• Knowledge of IT systems, hardware, software, and data communications.
• Ability to analyze and resolve complex technical problems.
• Strong interpersonal communication and customer service skills, both in writing and in person.
• Ability to work well within a team or individually, prioritize tasks, and make technical conclusions through methodical evaluation.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Learn court policies, procedures, and abide by confidentiality requirements.
• Strong organizational skills and interpersonal skills with attention to detail and follow-through on responsibilities.
• Explicit troubleshooting methodology expectation for technical problem solving and research.
• Ability to maintain confidentiality and use sound judgment.
• Professional attire, demeanor, and strong work ethic.
Preferred:
• Understanding of LAN/WAN networking and cybersecurity principles.
• Microsoft Office 365 certification.
• CompTIA A+ and Net+ certifications.
Company:
The N.C. Founded in 1877, the company is headquartered in Raleigh, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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