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Computer User Support Specialist Jobs in Florida

JS Consulting

Xentry User Support

Jacksonville, FL · On-site

The User Support desk representative is the first point of contact for users seeking assistance ... Computer Skills: Proficiency in basic Office applications. * Multitasking: Handling multiple ...

211 Palm Beach

Data and Tech Support Specialist

Lantana, FL · On-site

$23 - $25.50/hr

Support employee onboarding and offboarding activities related to technology setup and user access ... Associate degree in Information Technology, Business, Computer Applications, Data Management, or a ...

A-CAP

IT Support Specialist III

Miami, FL · On-site

They are seeking an IT Support Specialist who will be responsible for managing IT infrastructure, ... end-user systems • Troubleshoot technical issues and ensure minimal disruption to business ...

Prime Vacations

IT SUPPORT SPECIALIST

Bradenton, FL · On-site

IT Support Specialist Purpose Delivers day-to-day end-user IT support across assigned OpCos and offices -- resolving hardware, software, and access issues quickly so employees can stay productive.

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Computer User Support Specialist information

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How much do computer user support specialist jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for computer user support specialist in Florida is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer User Support Specialist, and why are they important?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What are Computer User Support Specialists?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills do you need to be a computer support specialist?

A computer support specialist needs strong technical skills in hardware, software, and networking, along with problem-solving and communication abilities to assist users effectively. Knowledge of operating systems, troubleshooting tools, and customer service skills are essential, and certifications like CompTIA A+ can enhance job prospects.

What jobs make $3,000 a day?

Computer User Support Specialists typically do not earn $3,000 a day; their salaries are usually much lower. High-earning jobs that can reach this level include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts with extensive experience and certifications. These roles often require advanced skills, certifications, and sometimes freelance or contract work to achieve such high daily earnings.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What are some common challenges faced by Computer User Support Specialists in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What does a computer user support specialist do?

A computer user support specialist provides technical assistance to users experiencing hardware or software issues. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve issues efficiently, often working in help desks or IT departments.

How much do they pay an IT specialist?

Computer User Support Specialists typically earn a median annual salary of around $50,000 to $55,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA or Microsoft can earn higher salaries. Salaries can also vary based on the work environment and specific employer requirements.
What are popular job titles related to Computer User Support Specialist jobs in Florida? For Computer User Support Specialist jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Computer User Support Specialist jobs in Florida look for? The top searched job categories for Computer User Support Specialist jobs in Florida are:
What cities in Florida are hiring for Computer User Support Specialist jobs? Cities in Florida with the most Computer User Support Specialist job openings:
Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,413 per year, or $19.9 per hour.

End User Support Specialist

Power Systems Mfg., LLC

Jupiter, FL • On-site

Full-time

Re-posted 22 days ago

Job description

POSITION: End User Support Specialist

LOCATION: Jupiter, FL.

STATUS: Hourly Non-Exempt

JOB SUMMARY

The End User Support Specialist is responsible for managing and supporting our client endpoint devices and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions of the job include, but are not limited to, the following:

  • Knowledge, operational proficiency and troubleshooting ability of standard business applications such as Microsoft Office Suite, Outlook, Microsoft O365/SharePoint, Microsoft Teams, Microsoft Edge, Google Chrome, Firefox, Adobe PDF Reader and Writer, Antivirus software (Sentinel One), Lotus Notes.
  • Knowledge of and supporting ERP systems such as SAP.
  • In depth knowledge of and the supporting of unified communications systems for delivery of services including room systems, client endpoints and SaaS integrations.
  • Administration and management of SharePoint O365 and Teams sites.
  • Active Directory administration: user account create/delete, security group mapping, login scripts.
  • Perform configuration, imaging and staging services on laptop and desktop computers.
  • Provide daily technical support to business units and escalate unresolved calls to the 2nd/3rd line support teams in line with agreed processes, including liaising with external partner organizations where appropriate.
  • Maintain accurate IT equipment inventory databases.
  • Work closely with the IT Senior Management Team and assist with recommendations for the improvement of IT systems and infrastructure.
  • Gather requirements, design, and deploy solutions to meet business needs.
  • Design migration projects as a technical lead
  • Evaluation, creation and management of scripts
  • Management and responsibility of ancillary systems such as email security, backups, and security
  • Take ownership of critical service and senior stakeholder issues, including user communications as appropriate.
  • Respond to support queues promptly and document incidents accurately and simultaneously into the case management system.
  • Monitor and enforce system security guidelines for clients
  • Adhere to procedures and escalation processes as defined by Management.
  • Provide exceptional customer service to all clients.
  • Proactively support and maintain effective user relationships by educating clients on system capabilities
  • Utilize existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards.
  • Provide accurate troubleshooting and creative solutions to complex problems to ensure customer productivity.
  • Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction.
  • Experience of writing procedural and/or support documentation
  • Knowledge and experience on Remote Management tools: Microsoft Teams, SCCM and Intune.
  • Build and maintain effective and productive working relationships with colleagues, key stakeholders, our third-party partners, and suppliers, support the company’s mission and business objectives.
  • Other duties as assigned.

MINIMUM REQUIREMENTS

Education & Training

  • Bachelor’s Degree and or technical certificate with equivalent work experience
  • Certifications (Microsoft 365 Certified: Modern Desktop Administrator Associate, ITIL) preferred.

Skills/Experience

  • Experience deploying and managing Identity Management (Active Directory, Azure Active Directory)
  • 3+ years of experience using Intune for end point management and security compliance.
  • 5+ years of experience supporting Microsoft 365, including, but not limited to, Teams, Enterprises Mobility and Security Suite, and Azure Active Directory
  • Understanding of networking concepts and integration to LAN/WAN technologies
  • Experienced with Windows Server Operating Systems
  • Strong working knowledge of Microsoft Security Solutions
  • Experience of working effectively within a team and collaborating with others to achieve a goal.
  • Experienced documenting processes for support teams and end users
  • Excellent verbal and written communication skills
  • Experienced working within the ITIL frameworks
  • Experience of delivering a high level of customer service
  • Excellent organizational skills with the ability to multi-task
  • Process-oriented thinking, strong planning, and project management skills
  • Goal oriented with a track record of driving through to completion meeting deadlines.
  • Strong analytical and problem-solving ability
  • Ability to work within an on-call rotation as well as nights and weekends.
  • Ability to grow and learn new technologies.

Equal Opportunity Employer Veterans/Disabled