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Computer User Support Specialist Jobs in Florida

ManTech

Computer User Support Specialist

Eglin, FL

The Computer User Support Specialist's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. Responsibilities include, but are not ...

New

TEKsystems

Computer Specialist

Miami, FL

$20 - $30/hr

Description Description Our client is currently seeking a Computer User Support Specialist to join our team of qualified, diverse individuals. The qualified applicant will become part of our client ...

JS Consulting

Xentry User Support

Jacksonville, FL · On-site

The User Support desk representative is the first point of contact for users seeking assistance ... Computer Skills: Proficiency in basic Office applications. * Multitasking: Handling multiple ...

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Computer User Support Specialist information

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$19

$31

How much do computer user support specialist jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for computer user support specialist in Florida is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer User Support Specialist, and why are they important?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What are Computer User Support Specialists?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills do you need to be a computer support specialist?

A computer support specialist needs strong technical skills in hardware, software, and networking, along with problem-solving and communication abilities to assist users effectively. Knowledge of operating systems, troubleshooting tools, and customer service skills are essential, and certifications like CompTIA A+ can enhance job prospects.

What jobs make $3,000 a day?

Computer User Support Specialists typically do not earn $3,000 a day; their salaries are usually much lower. High-earning jobs that can reach this level include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts with extensive experience and certifications. These roles often require advanced skills, certifications, and sometimes freelance or contract work to achieve such high daily earnings.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What are some common challenges faced by Computer User Support Specialists in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What does a computer user support specialist do?

A computer user support specialist provides technical assistance to users experiencing hardware or software issues. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve issues efficiently, often working in help desks or IT departments.

How much do they pay an IT specialist?

Computer User Support Specialists typically earn a median annual salary of around $50,000 to $55,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA or Microsoft can earn higher salaries. Salaries can also vary based on the work environment and specific employer requirements.
What are popular job titles related to Computer User Support Specialist jobs in Florida? For Computer User Support Specialist jobs in Florida, the most frequently searched job titles are:
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Computer User Support Specialist jobs near you
Computer User Support Specialist

Computer User Support Specialist

ManTech

Eglin, FL

Other

Posted 5 days ago

New

ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

30th of 209 rated software companies

Job description

Description & Requirements
Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now-protect and innovate with MANTECH!

MANTECH seeks a motivated, career and customer-oriented Computer User Support Specialist to join our Air Force / Space team at Eglin AFB.

The Computer User Support Specialist's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract.

Responsibilities include, but are not limited to:

  • Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality.

  • Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email.

  • Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3).

  • Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues.

  • Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications.

  • Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations.

  • Hardware/Software Installation: Provide installation and testing of hardware and software.

Minimum Qualifications: 

  • High School Diploma

  • 2+ years direct/related experience

  • Active / valid DoD 8140 IAT-II certification

  • Demonstrated experience as a full-service IT support team member in a Windows AD environment.

  • Experience working within an IT support team, contributing to and collaborating on daily support activities.

  • Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations.

Clearance Requirements:

  • Must have a current/active TS/SCI

  • Willingness to submit to a polygraph

Physical Requirements:

  • The person in this position must be able to remain in a stationary position 50% of the time.

  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations."

  • Must be able to regularly lift up to 50 lbs


MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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