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Infographic showing various job openings at Wood River Federal in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Senior Computer Operator (IT Asset Management Lead)

Wood River Federal

San Antonio, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Senior Computer Operator (IT Asset Management Lead) is a highly experienced subjectmatter expert responsible for the governance and operational management of the organization'sentire IT Asset Management (ITAM) program. This role leads the lifecycle management strategyfor all hardware and software assets, ensuring the accuracy, integrity, and compliance of theasset portfolio. The Senior Operator is responsible for developing and refining ITAM processes,administering the asset management system, and providing actionable business intelligence toleadership through data analysis and reporting. They serve as the lead for all audit activities andprovide mentorship and guidance to junior asset management personnel.


Typical Task List:
ITAM Program and Process Management:
Develop, document, and maintain the Standard Operating Procedures (SOPs) forall ITAM lifecycle processes, including receiving, tagging, deployment, tracking,and disposal.
Serve as the primary administrator for the enterprise ITAM tool/database (e.g.,ELMS/DPAS, ServiceNow, Flexera), responsible for its configuration, health, anddata integrity.

Lead the training and mentorship of junior asset management personnel, ensuring all procedures are followed correctly.

Identify and recommend process improvements to increase efficiency andaccuracy in asset tracking.


Data Analysis and Strategic Reporting:
Develop and generate complex reports and dashboards to provide insights intoasset utilization, financial data, and lifecycle status.
Analyze asset data to identify trends, forecast future needs, and support budgetplanning for hardware technology refreshes.
Provide data and analysis to support decision-making regarding asset procurementand retirement strategies.


Software Asset Management (SAM) and Compliance:
Lead software license compliance efforts by conducting regular reconciliations ofinstalled software against purchase records and entitlements.
Manage the software license reclamation ("harvesting") process to re-allocateunused licenses and optimize software spending.
Conduct internal software audits to identify and report on unauthorizedinstallations.


Audit and Compliance Leadership:
Lead and coordinate all physical inventory audits, developing the audit plan andoverseeing its execution.

Serve as the primary point of contact for internal and external auditors regarding IT asset inquiries.

Ensure all asset disposal processes are followed and properly documented to meetsecurity and environmental regulations.


Minimum Qualifications / RequirementsExperience:
A minimum of seven (7) years of experience in an IT operations role.
At least four (4) years of this experience must be dedicated to IT AssetManagement (ITAM), including both hardware and software asset management.
Proven experience leading IT asset audits and experience with processdocumentation is required.


Certifications (Baseline):
Must possess a current CompTIA Security+ CE certification (or higher) to meetDoD 8140 requirements for IAT Level II.


Security Clearance:
Must be able to acquire and maintain a DoW Security Clearance


Technical Skills:
Expert-level proficiency with enterprise-class ITAM and ITSM tools (e.g.,ELMS/DPAS, ServiceNow, Flexera, Ivanti), including reporting andadministrative functions.
In-depth knowledge of IT asset lifecycle management principles and bestpractices.
Strong understanding of software licensing models (e.g., perpetual, subscription,enterprise agreements).
Excellent analytical and problem-solving skills with the ability to interpretcomplex data sets.
Strong leadership and communication skills with experience training juniorpersonnel.

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