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Computer Support Jobs in Minnesota (NOW HIRING)

JonnyPops

Desktop Support Specialist

Plymouth, MN · On-site

Job Summary The Desktop Support Specialist Level 1 is the first point of contact for technology issues across JonnyPops' Plymouth and Elk River locations. This role ensures our team can focus on ...

Repowered

Computer Technician

Saint Paul, MN

$17 - $20/hr

The Computer Technician tests and provides quality, efficient repairs for laptop computers and ... Support of and ability to reflect the values of Repowered: Hope, Empathy, Commitment, Stewardship ...

Repowered

Computer Technician

Saint Paul, MN · On-site

The Computer Technician tests and provides quality, efficient repairs for laptop computers and ... Support of and ability to reflect the values of Repowered: Hope, Empathy, Commitment, Stewardship ...

Repowered

Computer Technician

Saint Paul, MN · On-site

$17 - $20/hr

The Computer Technician tests and provides quality, efficient repairs for laptop computers and ... Support of and ability to reflect the values of Repowered: Hope, Empathy, Commitment, Stewardship ...

ABBTECH

Computer Technician

Minneapolis, MN · On-site

$18 - $20/hr

ABBTECH Professional Resources and our partner Dell, are looking for 2 Computer Technicians for a ... Post-deployment support * The above salary range represents the range expected for the position ...

Teal

Computer Prep Technician

Minneapolis, MN · On-site

$20.41 - $24.58/hr

Provide technical support to end-users, both remotely and on-site, to resolve technical problems ... Conduct thorough testing of computer systems to ensure they meet the established quality standards ...

Teal

Computer Prep Technician

Minneapolis, MN · On-site

$20.41 - $24.58/hr

Provide technical support to end-users, both remotely and on-site, to resolve technical problems ... Conduct thorough testing of computer systems to ensure they meet the established quality standards ...

Teal

Computer Prep Technician

Minneapolis, MN

$20.41 - $24.58/hr

Provide technical support to end-users, both remotely and on-site, to resolve technical problems ... Conduct thorough testing of computer systems to ensure they meet the established quality standards ...

Gophermods

Computer Repair Trainer

Minneapolis, MN · On-site

We support every stage of the technology lifecycle - computer repair, device refurbishment, sales, accessories, and professional services. Located in New Brighton, MN, just minutes from downtown ...

Gophermods

Computer Repair Trainer

Minneapolis, MN · On-site

We support every stage of the technology lifecycle computer repair, device refurbishment, sales, accessories, and professional services. Located in New Brighton, MN, just minutes from downtown ...

Gophermods

Computer Repair Trainer

Minneapolis, MN

We support every stage of the technology lifecycle - computer repair, device refurbishment, sales, accessories, and professional services. Located in New Brighton, MN, just minutes from downtown ...

U.S. Navy

Computer Field Technician

La Crescent, MN

$17.25 - $20.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Warroad, MN

$18.50 - $22.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Baxter, MN

$18.75 - $22.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Mound, MN

$19.50 - $23.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Fergus Falls, MN

$18.50 - $22.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Atwater, MN

$19 - $23/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Blaine, MN

$19.75 - $23.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Northfield, MN

$20 - $24.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Rice Lake, MN

$20.75 - $25.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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All JobsComputer Support JobsComputer Support Jobs in Minnesota

Computer Support information

See Minnesota salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for computer support in Minnesota is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $26.15 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Minnesota? For Computer Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Minnesota look for? The top searched job categories for Computer Support jobs in Minnesota are:
What cities in Minnesota are hiring for Computer Support jobs? Cities in Minnesota with the most Computer Support job openings:
Computer Support jobs near you
Desktop Support Specialist

Desktop Support Specialist

JonnyPops

Plymouth, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Who We Are
At JonnyPops, our team is empowered to make an impact at work every day - from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious people who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfillment from seeing their work transform the world around them.
Based in Elk River and Plymouth, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties sold at retailers from coast to coast including Target, Costco, Kroger, and Whole Foods. Growing from a dorm-room startup in 2012, our mission is to make "A Better Pop for a Better World!" - and every role here contributes to that.
Job Summary
The Desktop Support Specialist Level 1 is the first point of contact for technology issues across JonnyPops' Plymouth and Elk River locations. This role ensures our team can focus on making great products and growing a great brand by keeping hardware, software, and connectivity running smoothly. You'll troubleshoot and resolve day-to-day IT issues, support new hire onboarding, manage device setup and inventory, and help maintain the tools and systems our teams rely on every day. This is a hands-on, people-first role - you get dirt under your fingernails and stay close to the work and the people you support.
Essential Duties and Responsibilities
Help Desk and Tier 1 Support
  • Serve as the first point of contact for all IT support requests via ticketing system, phone, email, and in-person
  • Diagnose and resolve hardware, software, network connectivity, and peripheral issues in a timely manner
  • Escalate issues that require Tier 2 or vendor involvement with clear documentation and context
  • Maintain accurate and up-to-date tickets in the IT service management system; close loops with end users
Device Setup and Asset Management
  • Image, configure, and deploy laptops, desktops, and mobile devices for new hires and existing employees
  • Maintain IT asset inventory - tracking assignments, warranties, and end-of-life timelines
  • Support decommissioning and secure disposal of retired equipment
New Hire Technology Onboarding and Engagement
At JonnyPops, first impressions matter - and a great Day 1 technology experience is a key part of how we welcome people into the team. This role is a direct partner to HR in making that happen for every new hire.
Pre-Arrival Systems Setup
  • Coordinate with HR on new hire start dates and role requirements to ensure all technology is ready before Day 1
  • Image, configure, and stage laptops, desktops, or tablets based on role and department requirements
  • Provision user accounts across core systems - Microsoft 365 (Outlook, Teams, SharePoint), NetSuite, and any role-specific applications - with appropriate access levels granted before the employee's first day
  • Set up workstations, peripherals, and desk phones; confirm VPN, Wi-Fi, and printer access are functional at the assigned location (Plymouth or Elk River)
  • Prepare and deliver a "technology ready" checklist to HR and the hiring manager confirming all systems are active and tested prior to the new hire's first day
Day 1 Technology Orientation
  • Conduct a structured technology orientation for every new hire - walking them through their device, login credentials, key systems, and how to get help when they need it
  • Cover core tools in orientation: Microsoft 365 navigation (Outlook, Teams, SharePoint/jDrive), NetSuite access, file storage and sharing practices, and printer/peripheral setup
  • Introduce new hires to IT support channels - how to submit a ticket, who to contact, and expected response times - so they know how to get help from day one
  • Provide new hires with a written "IT Quick Start Guide" covering passwords, key systems, and common how-tos - keeping the onboarding experience consistent and repeatable
New Hire Engagement and Early Support
  • Proactively check in with new hires at the end of Week 1 and Week 4 to address any technology questions or friction points before they become problems
  • Act as a friendly, accessible technology resource during a new hire's first 90 days - meeting people where they are and building confidence with JonnyPops systems
  • Share onboarding feedback with HR and IT leadership to continuously improve the new hire technology experience
Offboarding
  • Deprovision user accounts and revoke system access promptly upon employee departure, following the IT offboarding checklist
  • Recover, wipe, and re-stage equipment for redeployment or secure disposal
Systems and Application Support
  • Support daily use of core systems including Microsoft 365, NetSuite, SharePoint, and Teams
  • Assist with printer, copier, AV, and conference room technology setup and troubleshooting
  • Support manufacturing floor technology needs including production terminals, label printers, and shop floor systems
Documentation and Process Improvement
  • Create and maintain clear IT knowledge base articles and how-to guides for common issues
  • Identify recurring issues and escalate patterns to IT leadership with suggested root-cause fixes
  • Support the company's AI adoption goals by assisting teams in using AI tools effectively
Food Safety Responsibilities
JonnyPops operates an SQF-certified, peanut-free manufacturing facility. All employees - regardless of department - share responsibility for maintaining our food safety standards. In this role, you will:
  • Follow all food safety protocols when working in or near production areas, including GMP, hygiene, and PPE requirements
  • Ensure technology equipment brought into production areas meets sanitation and safety requirements
  • Complete all required food safety training and certifications as directed
Minimum Qualifications
  • 1-2 years of experience in a desktop support, help desk, or IT support role (internship and academic experience considered)
  • Working knowledge of Windows 10/11, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
  • Ability to troubleshoot hardware, software, and network issues at a foundational level
  • Clear communicator - you explain technical concepts simply and follow up without being chased
  • Strong sense of urgency and accountability - people depend on you when technology isn't working
  • Comfortable supporting both office and manufacturing environments
  • Valid driver's license and ability to travel between Plymouth and Elk River locations as needed
Preferred Qualifications
  • CompTIA A+, Microsoft 365 Fundamentals (MS-900), or similar certification
  • Experience with Azure Active Directory / Entra ID, Intune, or MDM device management
  • Familiarity with IT ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow)
  • Experience in a food manufacturing, CPG, or multi-site environment
  • Curiosity about AI tools and a track record of adopting new technology quickly
Expected Pay Range
$26-$31/hr
Actual compensation will be determined based on experience, qualifications, and internal equity. JonnyPops offers a competitive benefits package including health, dental, and vision insurance, paid time off, a 401(k) plan, and access to frozen pop products (yes, really).
Join Us
JonnyPops is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to get dirt under your fingernails, make a real impact, and be part of a team that genuinely cares - we'd love to hear from you.
JonnyPops offers a competitive benefits package which includes the following:
  • Medical/Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • FSA
  • DCFSA
  • Life & AD&D Insurance
  • Short & Long Term Disability
  • FTO/PTO
  • EAP Programs
  • Paid Holidays
  • Employee Referral Program
  • Sick & Safe Leave
  • 401k
  • Company Sponsored Meal Plan

* Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions.

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