Computer Support Jobs in Minnesota (NOW HIRING)

SUMMARY:

The Computer Technician tests and provides quality, efficient repairs for laptop computers and other electronics as needed. This role works within a team of 4 to 6 Technicians under the direction of a Lead Technician to complete exceptional work refurbishing recycled laptops to the specifications needed for retail and wholesale customers. The ideal candidate has hands-on experience building and repairing laptops, can work independently within a team for a common goal, and is interested in keeping technology out of landfills by getting it ready for a new home. The Computer Technician will often interact with and sometimes train employees in our Work Readiness program, which primarily employs people leaving incarceration or recovering from substance use disorders.

ESSENTIAL ACCOUNTABILITIES:

• Computer Testing and Refurbishing - Test all products through the proper testing procedure. Refurbish or replace parts that fail.
• Maintain an adequate workflow to meet daily goals
• Sorting Computers - Laptops coming in will be sorted on occasion per the direction of the department lead.
• Communication with department lead - Clearly and quickly communicate any needs with the department lead.
• Identify parts that can be kept for in-house refurbishing and resale. Organize the area for parts being stored.
• Organization - all parts, drives, and computers should be organized in their respective areas. Do not allow clutter to build up. Keep tools accessible that are needed for proper workflow.
• Inventory - Accurately input descriptions of laptops into the inventory sheet along with proper labeling.
• Processor and parts testing - Identify resalable parts, processors, memory, drives, optical drives, batteries, etc. Once identified, test parts and move to the proper resale channel.
• Clean area, dust if needed. Put all tools away at the end of the day.

QUALIFICATIONS AND EXPERIENCE:

• Previous experience in troubleshooting/repairing laptops.
• Able to learn and expand knowledge of repair items and capable of performing quality repair services.
• Support of and ability to reflect the values of Repowered: Hope, Empathy, Commitment, Stewardship, Growth Mindset, Safety and Interconnectedness.
• Excellent organizational and multitasking skills, with strong attention to detail.
• Ability to sit/stand/walk and be mobile for extended periods of time.
• Ability to lift and move up to 40lbs, utilizing appropriate equipment and safety techniques.

ADDITIONAL POSITION INFORMATION

• Pay Range: $17-$20/hour
• Classification: Non-exempt, according to FLSA guidelines.
• Benefits for full-time employees: Full benefits package available after 60 days of employment including group health plan, vision, dental, and a 403(b) retirement savings plan with employer match. . We also offer generous PTO, paid holidays, employee discounts, and company apparel!
• Physical Requirements: The warehouse environment includes regular standing, walking, and sitting at a desk, use of PC, occasional lifting up to 40 lbs.
• Work Schedule: Core working hours are Monday - Friday 8:00 AM to 4:30 PM; earlier scheduled start and end times may be available after initial training is complete.

This job description may not cover or contain a comprehensive listing of activities or responsibilities that are required of the employee for this job. Activities and responsibilities may change at any time.

Repowered provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Repowered is committed to valuing diverse experiences, including those of formerly incarcerated individuals, and individuals with arrest or conviction records. Fair Chance employment creates a better and more inclusive workplace for all of our employees, not just those with prior contact with the criminal legal system.