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Computer Support Jobs in Minnesota (NOW HIRING)

Desktop Support

Bloomington, MN

$20.25 - $25.75/hr

... Extend computer support for systems software 8. Support and troubleshoot RSA/VPN remote connections. 9. Experience on Windows Users profile management 10. Experience on Windows System reimage 11.

Support Engineer

Minneapolis, MN · On-site

$26 - $32/hr

Analyzes and troubleshoots computer support problems and applies understanding of computer software and hardware products to resolve problems for end users. Maintains office hardware and software ...

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Computer Support information

See Minnesota salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of May 31, 2026, the average hourly pay for computer support in Minnesota is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are popular job titles related to Computer Support jobs in Minnesota? For Computer Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Minnesota look for? The top searched job categories for Computer Support jobs in Minnesota are:
What cities in Minnesota are hiring for Computer Support jobs? Cities in Minnesota with the most Computer Support job openings:
Infographic showing various Computer Support job openings in Minnesota as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 53% Full Time, 43% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $47,979 per year, or $23.1 per hour.

Computer Support Technician

Hirekeyz Inc

Minneapolis, MN • On-site

Contractor

Posted 23 days ago


Job description

Job Title: Computer Support Technician


Location: District of Minnesota

  • Primary: Minneapolis, MN
  • Secondary: St. Paul, MN 

Duration: Long Term Contract

Position Overview:

The Computer Support Technician provides technical support to meet the information management needs of the U.S. Attorney’s Office. Under the direction of the IT Systems Manager and Specialist, the technician supports networked systems and ensures the availability, functionality, and security of IT systems and data.

Key Responsibilities:

IT Systems & Network Support

  • Configure, install, test, and maintain desktop/laptop systems, peripherals, and networked devices
  • Perform quality assurance, diagnostics, and implementation of upgrades and patches
  • Support Microsoft SQL Server and web-based applications

Customer Support

  • Provide end-user assistance, including troubleshooting, training, and issue resolution
  • Install and configure hardware/software for desktops, laptops, and mobile devices
  • Maintain inventory and manage asset tracking

Security & Data Integrity

  • Ensure confidentiality, integrity, and availability of systems and data
  • Support cybersecurity efforts, including security compliance and user access controls
  • Maintain intranet/internet pages by updating content and ensuring functionality

Litigation & Case Management Support

  • Assist in planning and supporting litigation tools and case management systems

Required Knowledge & Competencies:

  • Systems Integration: Understanding of IT components and performance optimization
  • Operating Systems: Proficient in installing and maintaining modern OS environments and device interoperability
  • Security & Recovery: Experience with security tools and troubleshooting methods to ensure high availability
  • Web Support: Ability to convert content for intranet/internet, validate links, and resolve errors
  • Performance Tuning & Database Management: Knowledge of tools and techniques to improve system performance

Qualifications:

Education:

  • Post-high school education required

Experience:

  • Hands-on IT-related experience demonstrating proficiency in:
    • Attention to Detail: Thorough and conscientious work habits
    • Customer Service: Ability to assess and resolve end-user needs
    • Problem Solving: Analyze, evaluate, and recommend effective solutions

Experience may be gained through employment or intensive IT training (e.g., certifications).

Clearance & Background Requirements:

  • Must pass a DOJ background investigation and receive at least a Minimum Background Investigation (MBI) waiver
  • Must meet DOJ Residency Requirements (3 of the last 5 years in the U.S. or federal service overseas)
  • Must be a U.S. Citizen