Location : Main Campus - Homewood, AL
Job Type: Staff Full Time
Job Number: FY2700648
Division: Finance & Business Affairs for Staff
Department: STA-Enterprise Support Services
Opening Date: 07/06/2026
FLSA: Non-Exempt
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Description
The Computer Support Technician works under the leadership of the Manager of Computer Deployment in the delivery, set-up, and replacement of technology-related equipment. This position works with faculty and staff in scheduling delivery of new or replacement equipment, and the retrieval of retired equipment.
Job Duties
- Configures new equipment to be deployed with the appropriate software images and settings.
- Builds and maintains a repository of standard software images for deployment on Samford computers.
- Performs full disk encryption on computers.
- Schedules and delivers technology related equipment and retrieves retired equipment for appropriate disposal (return to factory, etc.)
- Moves customer data from old equipment to the new replacement device.
- Provides strong customer service.
- Assists with the maintenance of proper records for equipment transactions and inventory.
- Works with vendor representatives as needed to resolve questions/problems.
- Works closely with other members of the Enterprise Technology Support staff to coordinate activities.
- Perform additional duties as required.
Qualifications
- High school diploma.
- Minimum one (1) year of experience in a computer-related field.
- Experience installing computer imaging software.
- Knowledge of Windows and Mac operating systems.
- Good communication skills.
- Ability to work harmoniously with and communicate effectively with faculty, staff, administration, and students.
- Strong commitment to Christian principles.
- Ability to sit for extended periods of time.
- Ability to walk across campus carrying up to 20 pounds of equipment.
- Ability to lift up to 50 pounds of equipment.
- Ability to report to work daily, five days per week.
- Ability to work continuously throughout the day.
- Current, valid driver's license.
Preferred Qualifications
- Technical training in a computer-related field.
We offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our
01
Do you have a high school diploma or equivalent?
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Do you have at least 1 year of experience in a computer related field?
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Are you able to walk across campus carrying at least 20 pounds of equipment?
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Can you lift 50 lbs or more?
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Do you have current, valid driver's license?
Required Question