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Per Diem Remote Helpdesk Support Jobs in Alabama

$34 - $45.75/hr

Works independently and works primarily in an approved remote home work environment. ESSENTIAL ... record to support proper severity of illness, intensity of service, and risk of mortality ...

New

Remote Support Specialist

Dothan, AL · Remote

$20K - $40K/yr

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional service in a remote work environment. As a Remote Support Specialist, you will assist ...

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional service in a remote work environment. As a Remote Support Specialist, you will assist ...

... to support wreck removal and emergency response works. The Salvage Diver is a project-based ... Deployment Pay & Per Diem: This is a project-based, deployable position requiring frequent domestic ...

New

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

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Per Diem Remote Helpdesk Support information

What does a per diem remote helpdesk support do?

A Per Diem Remote Helpdesk Support professional provides technical assistance and troubleshooting services to users on an as-needed basis, often working remotely. Their responsibilities include responding to support tickets, diagnosing software or hardware issues, and guiding users through solutions over the phone, chat, or email. Because the role is per diem, hours are flexible and typically based on demand, making it suitable for those seeking part-time or supplementary work. This position requires strong communication skills and a solid understanding of the systems or applications being supported.

What are the key skills and qualifications needed to thrive as a per diem remote helpdesk support?

To thrive as a Per Diem Remote Helpdesk Support, you need strong troubleshooting abilities, technical knowledge of computer systems and networks, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow or Zendesk, and basic networking protocols is essential. Outstanding communication, patience, and problem-solving skills set top performers apart in this client-facing role. These skills and qualifications ensure efficient issue resolution, high customer satisfaction, and reliable technical support in a flexible remote environment.

How does scheduling and workload typically work for a per diem remote helpdesk support?

In a Per Diem Remote Helpdesk Support position, scheduling is often flexible and based on the organization's needs, with shifts offered as demand arises. You may be asked to fill in during peak times, staff absences, or special projects, so adaptability is key. The workload can vary from day to day, ranging from resolving routine technical issues to addressing urgent support requests. Regular communication with the IT team ensures smooth handoffs and updates, and you’ll likely use ticketing systems to track and prioritize tasks. This role is ideal for tech professionals seeking flexibility and exposure to diverse technical environments.

What is the difference between Per Diem Remote Helpdesk Support vs Per Diem Remote Desktop Support?

AspectPer Diem Remote Helpdesk SupportPer Diem Remote Desktop Support
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified: Windows Support
Work EnvironmentHelpdesk ticketing systems, phone, emailRemote desktop tools, troubleshooting software
Industry UsageIT support, customer serviceIT support, technical troubleshooting

Per Diem Remote Helpdesk Support focuses on handling user issues via tickets, calls, and emails, providing general technical assistance. Per Diem Remote Desktop Support involves directly accessing user systems remotely to troubleshoot and resolve technical problems. While both roles require similar certifications and support environments, Helpdesk Support emphasizes communication skills, whereas Desktop Support emphasizes technical troubleshooting skills.

What are popular job titles related to Per Diem Remote Helpdesk Support jobs in Alabama?

For Per Diem Remote Helpdesk Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Per Diem Remote Helpdesk Support jobs in Alabama look for?

The top searched job categories for Per Diem Remote Helpdesk Support jobs in Alabama are:

What cities in Alabama are hiring for Per Diem Remote Helpdesk Support jobs?

Cities in Alabama with the most Per Diem Remote Helpdesk Support job openings:

Infographic showing various Per Diem Remote Helpdesk Support job openings in Alabama as of June 2026, with employment types broken down into 58% Full Time, 35% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Clinical Documentation Specialist- Per Diem

Jefferson Health Plans

Remote

$34 - $45.75/hr

Per diem

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Details

Clinical Documentation Specialist- Per Diem

Job Description

PRIMARY FUNCTION :

Under the direction of CDI Manager, the Clinical Documentation Specialist reviews medical records to facilitate accurate and complete medical record documentation to reflect clinical treatment, decisions, and diagnoses used for measuring and reporting hospital and physician outcomes.  Accurately identifies additional documentation opportunities and places appropriate queries and/or communicates with physicians, coders, and other health team members (i.e. PI, Case managers, Nurse navigators, etc.) for documentation improvement. Works independently and works primarily in an approved remote home work environment.  

ESSENTIAL FUNCTIONS:

  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

  • Accurately reviews medical records concurrently for completeness in documentation of diagnostic and procedural information for compliance to CMS, DOH regulatory, and financial requirements. Assures documentation of diagnoses, procedures, co-morbid, and complication conditions are reflected on the medical record to support proper severity of illness, intensity of service, and risk of mortality classifications and designated quality reviews (i.e. Patient Safety Indicator reviews).

  • Prepare well written and compliant queries to communicate with physicians and other providers regarding missing, incomplete or clarifying information needed in the medical record. 

  • Works closely with coding staff to assure that documentation of discharge diagnosis and any co-existing co-morbidities are a complete reflection of the patient’s clinical status and care.

  • Interacts and continuously educates physicians (attending’s, residents and interns), nurse practitioners and physician assistants.  Provides real-time intervention/education when needed to promote correct coding, regulatory compliance, and correction of documentation deficiencies.

  • Compent in utilizing all computer applications, ie; Epic EHR, 3M DRG, MS Office. 

  • Maintains productivity expectations. Accurately records activity in CDI software tracking tool.

  • Expert working knowledge of HIPPA PHI and all laws relative to access PHI (protected Health Information)

  • Demonstrates working effectively and independently in a remote home work environment, and effectively trouble shoots systems issues in accordance with dept policy and procedures. 

  • Review medical record for other identified regulatory requirements as applicable.

  • Tracks and trends issues identified during concurrent reviews. Attend department meetings. Actively contribute to the continued improvement and success of the department and the hospital.

  • Attends continuing education meetings, in-services, and training session and audioconferences related to coding and CDI to maintain skills and stay abreast of coding guideline changes and best practice CDI processes.

  • Demonstrate initiative, judgement and creative ability in performance of job duties.

  • Identify problems with process and suggest possible solutions

  • Function in a professional, efficient and positive manner.

  • Performs other duties and assignments as necessary.

EDUCATIONAL/TRAINING REQUIREMENTS:

Bachelor of Science in Nursing

Bachelor of Science in Health Information Management or related field.

Certification, Associate or Bachelor in other healthcare related field with experience noted below.

CERTIFICATES, LICENSES, AND REGISTRATION:

  • CCDS, CDIP certification preferred

  • RN/BSN preferred

  • RHIA, or RHIT with CCS, MD or DO will be considered

  • CCDS within 6 months of hire for eligible candidates

  • Maintenance of appropriate registration/certification. Responsible for tracking Continuing Education credits to maintain professional credentials if applicable.

EXPERIENCE REQUIREMENTS:

  • Working knowledge of Medicare reimbursement system and coding structures preferred.

  • 5 years of Critical Care/Emergency medicine or 5 years of Medical Surgical Experience preferred

  • 2-3 years Clinical Documentation Improvement experience or 5 years of Coding experience preferred.

  • MD/DO with two years of experience as a concurrent or retrospective coder or documentation specialist in an inpatient acute care facility using the United States IPPS system will be considered.

ADDITIONAL INFORMATION:

  • Familiarity with computers and Microsoft Office applications required.

  • Ability to work independently with minimal supervision.

  • Motivated, organized with excellent Interpersonal skills, analytical skills.

  • Strong facilitation and presentation skills preferred.

Ability to read and communicate in the English Language

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

901 Market Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem  colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.

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