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Per Diem Remote Helpdesk Support Jobs in Alabama

Harris

$70K - $80K/yr

Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access ... Talking to customers to help resolve issues and walk them through procedures. When a phone call is ...

3-GIS

Support Specialist II

Huntsville, AL · On-site +1

... help shape the future of customer success at 3-GIS. This position requires strong technical ... Self-directed and effective in a remote or hybrid work environment. * Strong critical thinking and ...

Kodama Systems Inc.

Remote Skidder Operator

Birmingham, AL · On-site +1

$20 - $30/hr

Remote Skidder Operator Note - this is mostly a remote/ work from home (WFH) position but may ... Field support and machine maintenance as needed or per periodic scheduling * Contribute to cross ...

Promoted2

Remote Insurance Agent

Birmingham, AL · Remote

$60K - $110K/yr

About the Company We're a national financial services organization helping families achieve ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Mobile, AL · Remote

$60K - $110K/yr

About the Company We're a national financial services organization helping families achieve ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Huntsville, AL · Remote

$60K - $110K/yr

About the Company We're a national financial services organization helping families achieve ... These tools support and do not replace human decision-making. By applying, you consent to the ...

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Per Diem Remote Helpdesk Support information

What does a per diem remote helpdesk support do?

A Per Diem Remote Helpdesk Support professional provides technical assistance and troubleshooting services to users on an as-needed basis, often working remotely. Their responsibilities include responding to support tickets, diagnosing software or hardware issues, and guiding users through solutions over the phone, chat, or email. Because the role is per diem, hours are flexible and typically based on demand, making it suitable for those seeking part-time or supplementary work. This position requires strong communication skills and a solid understanding of the systems or applications being supported.

What are the key skills and qualifications needed to thrive as a per diem remote helpdesk support?

To thrive as a Per Diem Remote Helpdesk Support, you need strong troubleshooting abilities, technical knowledge of computer systems and networks, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow or Zendesk, and basic networking protocols is essential. Outstanding communication, patience, and problem-solving skills set top performers apart in this client-facing role. These skills and qualifications ensure efficient issue resolution, high customer satisfaction, and reliable technical support in a flexible remote environment.

How does scheduling and workload typically work for a per diem remote helpdesk support?

In a Per Diem Remote Helpdesk Support position, scheduling is often flexible and based on the organization's needs, with shifts offered as demand arises. You may be asked to fill in during peak times, staff absences, or special projects, so adaptability is key. The workload can vary from day to day, ranging from resolving routine technical issues to addressing urgent support requests. Regular communication with the IT team ensures smooth handoffs and updates, and you’ll likely use ticketing systems to track and prioritize tasks. This role is ideal for tech professionals seeking flexibility and exposure to diverse technical environments.

What is the difference between Per Diem Remote Helpdesk Support vs Per Diem Remote Desktop Support?

AspectPer Diem Remote Helpdesk SupportPer Diem Remote Desktop Support
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified: Windows Support
Work EnvironmentHelpdesk ticketing systems, phone, emailRemote desktop tools, troubleshooting software
Industry UsageIT support, customer serviceIT support, technical troubleshooting

Per Diem Remote Helpdesk Support focuses on handling user issues via tickets, calls, and emails, providing general technical assistance. Per Diem Remote Desktop Support involves directly accessing user systems remotely to troubleshoot and resolve technical problems. While both roles require similar certifications and support environments, Helpdesk Support emphasizes communication skills, whereas Desktop Support emphasizes technical troubleshooting skills.

What are popular job titles related to Per Diem Remote Helpdesk Support jobs in Alabama?

For Per Diem Remote Helpdesk Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Per Diem Remote Helpdesk Support jobs in Alabama look for?

The top searched job categories for Per Diem Remote Helpdesk Support jobs in Alabama are:

What cities in Alabama are hiring for Per Diem Remote Helpdesk Support jobs?

Cities in Alabama with the most Per Diem Remote Helpdesk Support job openings:

Per Diem Remote Helpdesk Support jobs near you
Infographic showing various Per Diem Remote Helpdesk Support job openings in Alabama as of June 2026, with employment types broken down into 58% Full Time, 35% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Remote Healthcare Support Representative

Liveops

Dothan, AL • Remote

Contractor

Re-posted 18 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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