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Computer Support Jobs in Birmingham, AL (NOW HIRING)

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CAD Designer

Birmingham, AL · On-site

$25.25 - $35/hr

Job Title: CAD Designer Job Location: Birmingham Metro Area, AL ONSITE The Position: We are seeking ... Support design optimization while maintaining safety, efficiency, and code compliance.

Accura Engineering

SUE CAD Technician

Birmingham, AL · On-site

Identify opportunities for improvement within CAD workflows, proposing methods to enhance efficiency. * Assist in other related tasks as needed to support project goals and client needs. Education ...

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All JobsComputer Support JobsComputer Support Jobs in Birmingham, AL

Computer Support information

See Birmingham, AL salary details

$13

$22

$36

How much do computer support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for computer support in Birmingham, AL is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $25.00 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Birmingham, AL? For Computer Support jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Birmingham, AL look for? The top searched job categories for Computer Support jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Computer Support jobs? Cities near Birmingham, AL with the most Computer Support job openings:
Computer Support jobs near you
Manager Computer Operations/Document Production and Delivery (Second Shift)

Manager Computer Operations/Document Production and Delivery (Second Shift)

Blue Cross Blue Shield of Alabama

Birmingham, AL • On-site

Full-time

Posted 9 days ago

Job description

Overview
Department Overview
Technology Support applies technology to streamline and continuously improve our business processes. This division supports a wide range of functions including computer systems, software applications, databases, corporate web servers, local area networks, wide area networks, information security and audio visual equipment.
Primary Responsibilities
The incumbent manages nightly activities relating to the operation of centralized data processing equipment and peripheral information systems equipment at the Riverchase Data Center. Establishes detailed schedules for the utilization of all production equipment in the computer operations section to obtain maximum utilization. Assigns personnel to various operations and directs their activities. Reviews and evaluates production workloads to best meet Business Partners mailing expectations. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports regarding the computer operations production areas to assure required timely and accurate processing is maintained through utilization of mainframe hardware and computer support on the equipment to ensure system availability and efficiency is maximized.
The incumbent supervises nightly mailroom activities including receiving, sorting, and distributing incoming mail and collecting and processing outgoing mail. The incumbent maintains related equipment and records and prepares purchase orders for necessary supplies. This position is responsible for overseeing the nightly mailroom staff and requires in-depth knowledge of postal regulations.
Summary of Qualifications
  • Bachelor's Degree
  • In-depth knowledge of and at least 3 years of experience in a technology related field, and an in-depth knowledge and appropriate combination of the following fields: computer operations mainframe environment, high volume mainframe print and mail production environments
  • Excellent interpersonal skills to build effective group working relationships to reduce barriers in meeting area Service Level Agreements (SLAs)
  • Experience in a position demonstrating effective communication skills
  • Strong mechanical skills and/or experience using diverse machine equipment
  • Willingness to be on-call during weekends and holidays
  • Management and/or supervisory experience preferred
  • Information Technology (IT) certification preferred

Work Location
The work schedule for this position will be full time onsite.
Shift Requirement: Monday-Friday, 4:00 PM to 12:00 AM, with on-call rotation for select weekends and designated holidays.
Terms and Agreements
By submitting a job application, I attest that all information to the best of my knowledge is true and accurate. Furthermore, I understand that any information provided by me throughout the job application process is subject to verification including, but not limited to work experience, education, assessment (test) and interviews. We appreciate your interest in Blue Cross and Blue Shield of Alabama 'The Company'. The Company does not discriminate in hiring or employment on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetics, status as a disabled or protected veteran, or because of citizenship status in the case of a citizen or intending citizen. No question on this application is intended to secure information to be used for such discrimination. Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association
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