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Computer Support Jobs in Birmingham, AL (NOW HIRING)

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Computer Support information

See Birmingham, AL salary details

$13

$22

$36

How much do computer support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for computer support in Birmingham, AL is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Birmingham, AL? For Computer Support jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Birmingham, AL look for? The top searched job categories for Computer Support jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Computer Support jobs? Cities near Birmingham, AL with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Birmingham, AL as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,911 per year, or $22.1 per hour.
Computer Support Technician

Computer Support Technician

Samford University

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 20 days ago

Job description

Location : Main Campus - Homewood, AL
Job Type: Staff Full Time
Job Number: FY2700648
Division: Finance & Business Affairs for Staff
Department: STA-Enterprise Support Services
Opening Date: 07/06/2026
FLSA: Non-Exempt
Welcome to Samford University's application process powered by NeoEd!
You can submit an online application by clicking on the job title you are interested in and clicking on the "Apply" link! After viewing the Posting, click the 'Apply' tab. If this is the first time you are applying using our new online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload a saved document on your computer containing your information, or manually enter your personal information. This application will be saved and used to apply for future job openings.
Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to job qualification information. Demographic information is maintained only for statistical reporting and is not associated with individual applications.
It is important that you review any prepopulated information as applications must show all the relevant education and experience you possess. Incomplete applications may not be accepted.
Description
The Computer Support Technician works under the leadership of the Manager of Computer Deployment in the delivery, set-up, and replacement of technology-related equipment. This position works with faculty and staff in scheduling delivery of new or replacement equipment, and the retrieval of retired equipment.
Job Duties
  • Configures new equipment to be deployed with the appropriate software images and settings.
  • Builds and maintains a repository of standard software images for deployment on Samford computers.
  • Performs full disk encryption on computers.
  • Schedules and delivers technology related equipment and retrieves retired equipment for appropriate disposal (return to factory, etc.)
  • Moves customer data from old equipment to the new replacement device.
  • Provides strong customer service.
  • Assists with the maintenance of proper records for equipment transactions and inventory.
  • Works with vendor representatives as needed to resolve questions/problems.
  • Works closely with other members of the Enterprise Technology Support staff to coordinate activities.
  • Perform additional duties as required.

Qualifications
  • High school diploma.
  • Minimum one (1) year of experience in a computer-related field.
  • Experience installing computer imaging software.
  • Knowledge of Windows and Mac operating systems.
  • Good communication skills.
  • Ability to work harmoniously with and communicate effectively with faculty, staff, administration, and students.
  • Strong commitment to Christian principles.
  • Ability to sit for extended periods of time.
  • Ability to walk across campus carrying up to 20 pounds of equipment.
  • Ability to lift up to 50 pounds of equipment.
  • Ability to report to work daily, five days per week.
  • Ability to work continuously throughout the day.
  • Current, valid driver's license.

Preferred Qualifications
  • Technical training in a computer-related field.

We offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our
01
Do you have a high school diploma or equivalent?
  • Yes
  • No

02
Do you have at least 1 year of experience in a computer related field?
  • Yes
  • No

03
Are you able to walk across campus carrying at least 20 pounds of equipment?
  • Yes
  • No

04
Can you lift 50 lbs or more?
  • Yes
  • No

05
Do you have current, valid driver's license?
  • Yes
  • No

Required Question

Apply