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Computer Support Jobs in Birmingham, AL (NOW HIRING)

UAB NOVA RENT

Computer Support Tech

Birmingham, AL · On-site

Add, move and/or replace workstations, printers, PCs, laptops and other computer equipment as assigned. Provide onsite and/or remote assistance to equipment users. Occasional after-hours support will ...

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$13

$22

$36

How much do computer support jobs pay per hour?

As of May 29, 2026, the average hourly pay for computer support in Birmingham, AL is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are popular job titles related to Computer Support jobs in Birmingham, AL? For Computer Support jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Birmingham, AL look for? The top searched job categories for Computer Support jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Computer Support jobs? Cities near Birmingham, AL with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Birmingham, AL as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 50% Full Time, 44% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $45,911 per year, or $22.1 per hour.

Computer Support Tech

UAB NOVA RENT

Birmingham, AL • On-site

Full-time

Posted 7 days ago

Job description

To provide accurate, timely, and creative solutions to end-user computer and networking problems of
moderate to complex nature to ensure end-user productivity. To perform restorative and maintenance
actions either remotely or at the end user's location to resolve problems, using basic troubleshooting
and technical skills. To respond to situations where standard procedures have failed in isolating or fixing
problem equipment or software installations, moves and configuration changes. To maintain accurate
information and data regarding end-user issues within the tracking system and according to policies and
standards. This position will commit to fostering an environment of heightened security following
Information Technology Security Policies and participating in security training, such as Health Insurance
Portability & Accountability Act (HIPAA) and Family Education Rights and Privacy Act (FERPA), on an
annual basis.
Key Duties/Responsibilities:
Is assigned and appropriately resolves open incidents, requests and tasks within the required SLA.
Performs device imaging.
Configure Laptops, Desktops and Printers
Installs, configure and upgrades applications, other assigned hardware, software, applications and peripherals.
Add, move and/or replace workstations, printers, PCs, laptops and other computer equipment as assigned.
Provide onsite and/or remote assistance to equipment users.
Occasional after-hours support will be necessary.
Expertise managing multiple priorities simultaneously.
Manage assigned projects to deliver services in accordance with established objectives
Highly motivated and desire to continually learn new technologies.
Professional and interpersonal communication skills when interacting with others.
Ability to work with or without supervision.
Maintain positive communications with all team members, clients, and volunteers.
Ability to perform physical activities such as, but not limited to, lifting heavy equipment (up to 50lbs.), bending, standing, crawling, and walking
Respond to inquiries from staff, service providers, site personnel and outside vendors and provide technical assistance and support in a timely manner
This role contributes to the team in an effort to share knowledge, document procedures and SOPs and provide training where required
Qualifications
Associate's degree in Information Systems or a related field and one (1) year of related experience required. Work experience may substitute for education requirement.

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