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Computer Support Specialist Jobs in Maine (NOW HIRING)

Winxnet

Technical Support Specialist

Portland, ME · On-site

Technical Support Specialist Winxnet is a vibrant, growing and fast paced IT consulting firm. We are seeking a candidate to join our support team. If you have technical experience, a positive can-do ...

Winxnet

Technical Support Specialist

Portland, ME

Technical Support Specialist Winxnet is a vibrant, growing and fast paced IT consulting firm. We are seeking a candidate to join our support team. If you have technical experience, a positive can-do ...

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Computer Support Specialist information

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$15

$25

$40

How much do computer support specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer support specialist in Maine is $25.80, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $28.85 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
More about Computer Support Specialist jobs

What job categories do people searching Computer Support Specialist jobs in Maine look for?

The top searched job categories for Computer Support Specialist jobs in Maine are:

What are popular job titles related to Computer Support Specialist jobs in ME?

For Computer Support Specialist jobs in ME, the most frequently searched job titles are:

Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 3% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,655 per year, or $25.8 per hour.

Computer Support Specialist I

Mount Desert Island Hospital

Bar Harbor, ME

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description

Summary:

 The Computer Support Specialist I is a full-time, onsite position scheduled for 40 hours per week, working day shifts. The role involves maintaining and configuring new and existing computer systems, including associated hardware and software. The specialist provides technical support to system users at both the main Hospital and Health Center locations-offering assistance at deskside, by phone, and through remote control sessions. Responsibilities include troubleshooting and triaging issues reported to the IT Help Desk and collaborating with other IT department personnel to ensure timely resolution. Weekend work is scheduled on a rotational basis, and the position includes call pay with a call rotation occurring once every six weeks. 


Benefits:

MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.


EEO Statement:

MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.


Requirements

Education, Training, or Certifications Required
  • Minimum Education: Associate's Degree (preferred fields: MIS, CIS, or Computer Science)
  • Experience: 1-2 years of relevant experience; equivalent experience and certifications may be considered in lieu of formal education
  • Preferred Certifications: A+, Network+, MCDST, MCITP, HDI-DST
Responsibilities
  • Log and manage Help Desk tickets
  • Provide solutions and guidance on technical issues
  • Use customer feedback to enhance problem-solving and service quality
  • Respond to technical inquiries via phone, email, Microsoft Teams, and ticketing system
  • Document and analyze technical issues and customer interactions
  • Attend training sessions to stay current with best practices and prepare for certification exams
Special Requirements
  • Strong interpersonal and customer service skills
  • Effective problem-solving and critical thinking abilities
  • Excellent written and verbal communication
  • Ability to quickly diagnose and resolve technical issues
  • Strong teamwork and collaboration skills
  • Willingness and ability to learn and support new technologies
Physical Demands
  • Ability to lift up to 35 lbs
  • Ability to bend and reach under low surfaces
  • Ability to distinguish colors
  • Ability to climb ladders and work overhead
  • Manual dexterity for tasks such as terminating patch cables
  • Ability to work inside small desktop and laptop computers


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