Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...
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Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...
Washington, DC · On-site
$50K - $59K/yr
Assisting the Help Desk Supervisor in documenting procedures, call scripts, workflows, and ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Washington, DC · On-site
$50K - $59K/yr
Assisting the Help Desk Supervisor in documenting procedures, call scripts, workflows, and ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Arlington, WA · On-site
$28.50/hr
AA/AS degree in computer related field or two years relevant experience; or the combination of ... and assisting Help Desk I technicians. * Must be able to install, configure, troubleshoot and ...
Arlington, WA · On-site
$28.50/hr
AA/AS degree in computer related field or two years relevant experience; or the combination of ... and assisting Help Desk I technicians. * Must be able to install, configure, troubleshoot and ...
Arlington, WA · On-site
$28.50/hr
AA/AS degree in computer related field or two years relevant experience; or the combination of ... and assisting Help Desk I technicians. * Must be able to install, configure, troubleshoot and ...
Arlington, WA · On-site
$28.50/hr
AA/AS degree in computer related field or two years relevant experience; or the combination of ... and assisting Help Desk I technicians. * Must be able to install, configure, troubleshoot and ...
Tallahassee, FL · On-site
$17.61/hr
Relay written and verbal solutions to customers as directed by Help Desk Supervisor, Application ... The position requires the ability to work with a personal computer and peripheral equipment in a ...
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Tallahassee, FL · On-site
$17.61/hr
Relay written and verbal solutions to customers as directed by Help Desk Supervisor, Application ... The position requires the ability to work with a personal computer and peripheral equipment in a ...
Salem, OH · On-site
$16.75 - $22.50/hr
... by your supervisor, to assure that a successful, viable department is maintained at all times ... Associate Degree in Computer Science/Technology required, Bachelor degree preferred.
Salem, OH · On-site
$16.75 - $22.50/hr
... by your supervisor, to assure that a successful, viable department is maintained at all times ... Associate Degree in Computer Science/Technology required, Bachelor degree preferred.
El Paso, TX · On-site
The Service Desk Supervisor is also responsible for planning, designing, and analyzing the ... computer literacy and self-sufficiency. * Oversee development and communication of help sheets ...
El Paso, TX · On-site
The Service Desk Supervisor is also responsible for planning, designing, and analyzing the ... computer literacy and self-sufficiency. * Oversee development and communication of help sheets ...
Stockton, CA · On-site
$25 - $28/hr
The Help Desk Support II assists the Help Desk Supervisor with overall Help Desk customer satisfaction assurance, through production of metrics and ticket review. They will also provide technical ...
Stockton, CA · On-site
$25 - $28/hr
The Help Desk Support II assists the Help Desk Supervisor with overall Help Desk customer satisfaction assurance, through production of metrics and ticket review. They will also provide technical ...
$20.50 - $27.75/hr
... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...
$20.50 - $27.75/hr
... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...
Austin, TX · On-site
$19.75 - $26.75/hr
The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...
Austin, TX · On-site
$19.75 - $26.75/hr
The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...
Assisting the Help Desk Supervisor in documenting procedures, call scripts, workflows, and ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Assisting the Help Desk Supervisor in documenting procedures, call scripts, workflows, and ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Virginia Beach, VA · On-site
$19 - $25.50/hr
Act as the initial point of contact for Regent University computer users. Respond to support calls ... Assume other duties as assigned by supervisor. Qualifications: * College-level training and/or ...
Virginia Beach, VA · On-site
$19 - $25.50/hr
Act as the initial point of contact for Regent University computer users. Respond to support calls ... Assume other duties as assigned by supervisor. Qualifications: * College-level training and/or ...
Virginia Beach, VA · On-site
$19 - $25.50/hr
Act as the initial point of contact for Regent University computer users. Respond to support calls ... Assume other duties as assigned by supervisor. Qualifications: * College-level training and/or ...
Virginia Beach, VA · On-site
$19 - $25.50/hr
Act as the initial point of contact for Regent University computer users. Respond to support calls ... Assume other duties as assigned by supervisor. Qualifications: * College-level training and/or ...
Overview The Health Service Desk Supervisor leads a team of IT Help Desk Specialists who support ... Technical expertise and computer proficiency * Problem-solving and debugging skills * Problem ...
Overview The Health Service Desk Supervisor leads a team of IT Help Desk Specialists who support ... Technical expertise and computer proficiency * Problem-solving and debugging skills * Problem ...
Denver, CO · On-site
$20.50 - $27.75/hr
... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...
Denver, CO · On-site
$20.50 - $27.75/hr
... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...
Harrisburg, PA · On-site
Supervises unit operations to ensure compliance with divisional and Agency policies, procedures ... It ensures effective help desk operations through ticket management, bestpractice implementation ...
Harrisburg, PA · On-site
Supervises unit operations to ensure compliance with divisional and Agency policies, procedures ... It ensures effective help desk operations through ticket management, bestpractice implementation ...
San Jose, CA · On-site
$81K - $99K/yr
POSITION PURPOSE Under the direction of the Help Desk and Reprographics Supervisor or assigned ... Skills and Ability to: 1. Operate computer systems and related peripheral equipment. 2. Communicate ...
San Jose, CA · On-site
$81K - $99K/yr
POSITION PURPOSE Under the direction of the Help Desk and Reprographics Supervisor or assigned ... Skills and Ability to: 1. Operate computer systems and related peripheral equipment. 2. Communicate ...
Washington, DC · On-site
$105K - $115K/yr
Help Desk Lead We are seeking a Help Desk Lead to support a law enforcement customer in Washington ... * 3-5 years supervisory experience * Bachelor's degree in Computer Science, Engineering ...
Washington, DC · On-site
$105K - $115K/yr
Help Desk Lead We are seeking a Help Desk Lead to support a law enforcement customer in Washington ... * 3-5 years supervisory experience * Bachelor's degree in Computer Science, Engineering ...
Harrisburg, PA · On-site
Supervises unit operations to ensure compliance with divisional and Agency policies, procedures ... It ensures effective help desk operations through ticket management, best-practice implementation ...
Harrisburg, PA · On-site
Supervises unit operations to ensure compliance with divisional and Agency policies, procedures ... It ensures effective help desk operations through ticket management, best-practice implementation ...
Washington, DC · On-site
$23.25 - $31.75/hr
Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...
Washington, DC · On-site
$23.25 - $31.75/hr
Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...
$37.5K - $45.4K
1% of jobs
$45.4K - $53.3K
6% of jobs
$53.3K - $61.2K
8% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$61.2K - $69.1K
13% of jobs
$69.1K - $77K
14% of jobs
The median wage is $80.8K / yr.
$77K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.8K
8% of jobs
$100.8K - $108.7K
7% of jobs
$108.7K - $116.6K
7% of jobs
$116.6K - $124.5K
5% of jobs
$37.5K
$83.8K
$124.5K
| Aspect | Computer Help Desk Supervisor | Computer Support Specialist |
|---|---|---|
| Credentials | Typically requires CompTIA A+ or Network+ certifications, sometimes a degree in IT or related field | Often requires CompTIA A+ certification, relevant certifications, or an associate degree |
| Work Environment | Supervises help desk team, manages support tickets, and oversees daily operations in an office or call center setting | Provides technical support directly to users, troubleshooting hardware and software issues, often in office or remote settings |
| Employer & Industry Usage | Used by organizations with IT support teams, including corporations, government agencies, and educational institutions | Commonly employed in IT service companies, corporate IT departments, and technical support firms |
The main difference between a Computer Help Desk Supervisor and a Computer Support Specialist lies in their roles. The supervisor manages support teams and oversees operations, while the specialist provides direct technical support to users. Both roles require similar certifications and work environments, but their responsibilities differ significantly.
$19.50 - $26.25/hr
Other
Posted 26 days ago
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
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