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Computer Help Desk Supervisor Jobs (NOW HIRING)

CFS

Help Desk Supervisor

Verona, WI · Hybrid

$90K - $110K/yr

Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...

CFS

Help Desk Supervisor

Madison, WI · Hybrid

$90K - $110K/yr

Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...

CONNECTION

Help Desk Supervisor

Glens Falls, NY

... senior or supervisory role. * Proficiency with Windows, Microsoft 365 applications and administration, call center management tools, help desk ticketing systems, and Active Directory. A basic ...

Connection

Help Desk Supervisor

Glens Falls, NY · On-site

$75K - $89K/yr

... senior or supervisory role. * Proficiency with Windows, Microsoft 365 applications and administration, call center management tools, help desk ticketing systems, and Active Directory. A basic ...

CONNECTION

Help Desk Supervisor

Glens Falls, NY

... senior or supervisory role. * Proficiency with Windows, Microsoft 365 applications and administration, call center management tools, help desk ticketing systems, and Active Directory. A basic ...

Connection

Help Desk Supervisor

Glens Falls, NY

$75K - $89K/yr

... senior or supervisory role. * Proficiency with Windows, Microsoft 365 applications and administration, call center management tools, help desk ticketing systems, and Active Directory. A basic ...

Connection

Help Desk Supervisor

Glens Falls, NY · On-site

$75K - $89K/yr

... senior or supervisory role. * Proficiency with Windows, Microsoft 365 applications and administration, call center management tools, help desk ticketing systems, and Active Directory. A basic ...

Mountain Health Network

Help Desk Analyst

Huntington, WV · On-site

$20 - $27.25/hr

Under the supervision of the Help Desk Supervisor or their designee, this role provides first-line technical support to end-users via phone, email, or in person for Marshall Health Network ...

Amyx, Inc.

Help Desk Manager

Battle Creek, MI

... including end users, computer services, and client services - Develop detailed work plans ... help desk supervisor or help desk manager preferred Benefits include: * * * Medical, Dental, and ...

Amyx, Inc.

Help Desk Manager

Battle Creek, MI · On-site

... including end users, computer services, and client services - Develop detailed work plans ... help desk supervisor or help desk manager preferred Benefits include: * * * Medical, Dental, and ...

Gándara Center

Help Desk Technician

Springfield, MA · On-site

$22 - $24/hr

Perform computer and laptop imaging, deployment, maintenance, and decommissioning. * Travel to ... Collaborate with supervisors to develop action plans for complex or high-risk issues. * Participate ...

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Computer Help Desk Supervisor information

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$37.5K

$83.8K

$124.5K

How much do computer help desk supervisor jobs pay per year?

As of Jun 7, 2026, the average yearly pay for computer help desk supervisor in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Computer Help Desk Supervisor vs Computer Support Specialist?

AspectComputer Help Desk SupervisorComputer Support Specialist
CredentialsTypically requires CompTIA A+ or Network+ certifications, sometimes a degree in IT or related fieldOften requires CompTIA A+ certification, relevant certifications, or an associate degree
Work EnvironmentSupervises help desk team, manages support tickets, and oversees daily operations in an office or call center settingProvides technical support directly to users, troubleshooting hardware and software issues, often in office or remote settings
Employer & Industry UsageUsed by organizations with IT support teams, including corporations, government agencies, and educational institutionsCommonly employed in IT service companies, corporate IT departments, and technical support firms

The main difference between a Computer Help Desk Supervisor and a Computer Support Specialist lies in their roles. The supervisor manages support teams and oversees operations, while the specialist provides direct technical support to users. Both roles require similar certifications and work environments, but their responsibilities differ significantly.

Infographic showing various Computer Help Desk Supervisor job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 16% Full Time, and 82% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.

Help Desk Supervisor

CFS

Verona, WI • Hybrid

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be available to be on-site ABOUT OUR CLIENT
  • National architectural firm with multiple offices across the United States
  • Collaborative environment that values innovation, creativity, and diverse perspectives
  • Focus on projects that make a meaningful impact on people's lives
  • Commitment to professional development and employee growth
BENEFITS & COMPENSATION
  • Compensation: $90,000 - $110,000
  • PTO: 18 days starting + Holidays
  • Retirement: 401(k) retirement with a match
  • Medical: Health, vision, and dental insurance available for individuals and families
  • Work Environment: Hybrid work arrangement - must be willing to be on site in Madison, WI three times per week.
RESPONSIBILITIES FOR THE LEAD COMPUTER SUPPORT - ENDPOINT MANAGEMENT
  • Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and escalation protocols
  • Provide hands-on technical support to end users by diagnosing and resolving system and application issues
  • Manage the complete Windows workstation lifecycle, including imaging, software deployment, patching, and updates using local and cloud-based tools
  • Oversee hardware deployment and upgrades, determining optimal workstation and laptop configurations to meet business needs
  • Lead IT projects involving desktop imaging upgrades, application rollouts, training initiatives, and conference room technology implementations
  • Support audio-visual systems, video conferencing platforms, and other collaboration technologies
PREFERRED EXPERIENCE FOR THE LEAD COMPUTER SUPPORT - ENDPOINT MANAGEMENT
  • Service desk and end-user support experience in a corporate environment
  • Windows desktop imaging, deployment, and maintenance processes
  • Experience supervising or leading help desk / support team members
  • Bachelor's degree in Information Systems, Computer Science, or related field required

Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.
#LI-TF4 #Hybrid #INAPR2026

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