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Computer Hardware Technician Jobs in Raleigh, NC

BC Tech Pro

Computer Field Technician

Raleigh, NC · On-site

$35/hr

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

BC Tech Pro

Computer Field Technician

Durham, NC

$35/hr

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

BC Tech Pro

Computer Field Technician

Raleigh, NC

$35/hr

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

BC Tech Pro

Computer Field Technician

Durham, NC · On-site

$35/hr

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

Hoffman & Hoffman Inc

Service Technician

Raleigh, NC · On-site

$28 - $50/hr

JOB TITLE:          Service Technician COMPANY:           Hoffman Building ... Computer hardware and software skills * Ability to work independently and unsupervised * Strong ...

Hoffman & Hoffman Inc

Sr. Controls Technician

Raleigh, NC · On-site

$30 - $50/hr

The Sr. Controls Technician is responsible for the start-up and commissioning of PLC and DDC based ... Computer hardware and software skills including * Ability to work independently and unsupervised

WCPSS

CTE Teacher - Computer Programming

Cary, NC · On-site

EDUCATION, TRAINING, AND EXPERIENCE Bachelor's degree in Computer Engineering Technician, Computer Engineering, Engineering, Electronic Engineering Technician, Computer Science (especially hardware ...

WCPSS

CTE Teacher - Computer Programming

Cary, NC · On-site

Bachelor's degree in Computer Engineering Technician, Computer Engineering, Engineering, Electronic Engineering Technician, Computer Science (especially hardware/systems-focused tracks), Software ...

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All JobsComputer Hardware Technician JobsComputer Hardware Technician Jobs in Raleigh, NC

Computer Hardware Technician information

See Raleigh, NC salary details

$12

$21

$42

How much do computer hardware technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for computer hardware technician in Raleigh, NC is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.25 per hour, depending on experience, location, and employer.

How much does a computer hardware technician make in the US?

The average salary for a computer hardware technician in the US is around $45,000 to $60,000 per year, depending on experience, location, and certifications. Entry-level technicians typically earn less, while those with specialized skills or certifications can earn higher wages. Many technicians work in repair shops, IT departments, or retail environments, often requiring knowledge of diagnostic tools and hardware components.

What is the difference between Computer Hardware Technician vs Network Support Specialist?

AspectComputer Hardware TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentRepair shops, corporate IT departments, on-siteNetwork operations centers, corporate offices, remote support
Job FocusHardware installation, repair, troubleshootingNetwork setup, maintenance, troubleshooting
Industry UsageIT hardware providers, tech supportTelecommunications, IT services

While both roles involve technical skills, Computer Hardware Technicians focus on physical hardware repair and maintenance, whereas Network Support Specialists concentrate on network infrastructure and connectivity issues. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

What are some common challenges computer hardware technicians face when diagnosing hardware issues, and how can they effectively address them?

Computer Hardware Technicians frequently encounter challenges such as identifying intermittent hardware failures, dealing with outdated or incompatible components, and working under tight deadlines for system repairs. The key to effectively addressing these issues is a strong foundation in troubleshooting methodologies, staying current with hardware advancements, and utilizing diagnostic tools to systematically isolate problems. Collaborating with IT support teams and maintaining clear documentation of repairs can also help technicians solve issues efficiently and prevent recurring problems.

Are computer hardware technicians in demand?

Computer hardware technicians are in steady demand due to ongoing needs for maintenance, repair, and installation of computer systems and networks. Employment opportunities are expected to grow as technology continues to evolve and expand across various industries, often requiring certifications and technical skills. The role typically involves troubleshooting hardware issues and working in environments such as offices, data centers, or repair shops.

What are the key skills and qualifications needed to thrive as a computer hardware technician?

To thrive as a Computer Hardware Technician, you need a solid understanding of computer hardware components, troubleshooting techniques, and typically a diploma or associate degree in computer science or a related field. Familiarity with diagnostic tools, hardware testing software, and certifications such as CompTIA A+ are commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills set top technicians apart. These skills ensure timely and accurate repairs, minimize downtime, and support end-users efficiently in diverse technical environments.

What is a computer hardware technician?

A computer hardware technician maintains and repairs computer hardware, such as routers, servers, desktops, and laptops. As a computer hardware technician, you may work in a shop, or you may travel to various offices or home residences to assist with repairs. Other responsibilities may include troubleshooting hardware problems over the phone to diagnose and fix simple issues. Some technicians may specialize in a specific brand or type of technology, while others may be able to work on a variety of technology brands.

More about Computer Hardware Technician jobs
What are popular job titles related to Computer Hardware Technician jobs in Raleigh, NC? For Computer Hardware Technician jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Computer Hardware Technician jobs in Raleigh, NC look for? The top searched job categories for Computer Hardware Technician jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Computer Hardware Technician jobs? Cities near Raleigh, NC with the most Computer Hardware Technician job openings:
Computer Hardware Technician jobs near you
Infographic showing various Computer Hardware Technician job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $44,203 per year, or $21.3 per hour.

Instructional Support Technician - Field Support Technician

Wake County Public School System

Cary, NC • On-site

$38K - $47K/yr

Full-time

Re-posted 8 days ago

Wake County Public School System rating

5.5

Company rating: 5.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

511th of 622 rated elementary and secondary schools

Job description

Overview
POSITION TITLE (Oracle title)
INSTRUCTIONAL SUPPORT TECHNICIAN (IST)
WORKING TITLE
Field Support Technician
SCHOOL/DEPARTMENT
Technology Services Division (TSD)
LOCATION
Crossroads II, Cary, NC
PAY GRADE
Technology Grade 17
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position not eligible for hybrid telework workweek
POSITION PURPOSE:
Position provides level II computer hardware and software support at school locations within the Wake County Public School System (WCPSS). Technical support in this role is performed in accordance with WCPSS standards, procedures, and policies.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Extensive knowledge of Windows OS, Chrome OS, and Mac OS, including Office 365, Google Workspace, and associated applications;
  • Extensive knowledge of computer hardware troubleshooting;
  • Extensive knowledge and understanding of network infrastructure design to assist in troubleshooting connectivity issues;
  • Working knowledge of Windows Server environments and associated services (DHCP, DNS, group policy);
  • Working knowledge of MDM solutions (Microsoft Configuration Manager, Google MDM, JAMF);
  • Exceptional customer service, organizational, and problem-solving skills.;
  • Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks, and Macs;
  • Ability to function effectively within a team environment and to work independently without close supervision;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, students, parents, vendors, and business partners.

EDUCATION, TRAINING, AND EXPERIENCE
  • Associate's degree in a relevant technology field; AND
  • Experience with Windows server environments; OR
  • An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.

CERTIFICATION AND LICENSE REQUIREMENTS
  • Must hold and maintain a valid motor vehicle operator's license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:
  • A+ certification;
  • Working knowledge of Windows Active Directory;
  • Experience with imaging processes;
  • Experience supporting PCs, Chromebooks, and Apple products.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Delivers exceptional technical support to WCPSS schools, ensuring hardware and software functions smoothly.
  2. Troubleshoots, images, and configures Windows laptops and desktop computers, as well as Chromebooks and Macs, using industry standard processes and tools.
  3. Troubleshoots network connectivity issues and works with appropriate departmental staff to ensure resolution.
  4. Provides technical support/recommendations with the installation and maintenance of peripheral devices and associated software.
  5. Works collaboratively with the Field Support-Remote Services team to resolve support requests that can be quickly resolved through a remote support session.
  6. Transitions seamlessly between remote support technician and on-site technician duties to maintain consistent team coverage and service quality.
  7. Assists customers with adherence to district-wide software compliance and licensing standards.
  8. Configures and/or troubleshoots Microsoft Active Directory objects and works with appropriate departmental staff, as needed, to ensure resolution.
  9. Maintains accurate, detailed, timely, and customer-focused documentation of all assigned issues in Help Desk Incident Management System. Documents and communicates potential changes, as needed, to appropriate staff.
  10. Advises customers on technology equipment, including retirement or disposal of out-of-date technology equipment.
  11. Acts as the liaison between Tech Services and end-user communities by answering questions and relaying district standards and procedures.
  12. Works in a team environment on special projects (school conversions, upgrades, or deployments), as requested.
  13. Complies with all WCPSS standards, procedures, and processes. Completes required administrative documents including but not limited to timesheets, leave forms and expense reports in a detailed, timely, and accurate manner.
  14. Complies with internal reporting and communication structures.
  15. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, and the community. Work at times requires the ability to lift, carry, push, pull, or exert up to 25 pounds. Physical requirements are consistent with those for medium work. The work required frequently involves driving automotive equipment.
EFFECTIVE DATE:4/2026
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

What Wake County Public School System employees say

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About Wake County Public Schools

Sourced by ZipRecruiter

Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

Industry

Education

Company size

201 - 500 Employees

Headquarters location

Cary, NC, US

Year founded

1976

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