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Computer Hardware Support Jobs in Minnesota (NOW HIRING)

IT Support Technician

Chanhassen, MN · On-site

$21.75 - $30/hr

The IT Support Technician provides entry-level technical support to Frontier Energy staff ... Basic understanding of computer hardware, operating systems, and common productivity software

Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus. Change Agent - Look for ways to improve support processes.

... support, hardware/software installations, and service calls. This role is perfect for a student pursuing a degree in Information Technology, Computer Science, or a related field who wants real-world ...

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Computer Hardware Support information

See Minnesota salary details

$12

$21

$42

How much do computer hardware support jobs pay per hour?

As of May 31, 2026, the average hourly pay for computer hardware support in Minnesota is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Hardware Support specialist, and why are they important?

To thrive as a Computer Hardware Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware components, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and hardware imaging software is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this field. These skills are crucial for efficiently resolving technical issues and ensuring minimal downtime for end users or business operations.

What are the typical challenges faced by Computer Hardware Support professionals, and how can they be addressed?

Computer Hardware Support professionals often encounter challenges such as diagnosing complex hardware issues, managing high-priority service requests, and keeping up with rapidly evolving technology. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with both users and IT teams, and participate in ongoing training to stay current with new hardware and support tools. Collaboration with colleagues and leveraging documentation or knowledge bases can also help in resolving uncommon or critical issues more efficiently.

What is computer hardware support?

Computer hardware support refers to the assistance provided to users and organizations for troubleshooting, maintaining, and repairing physical components of computers and related devices. This includes diagnosing issues with parts like motherboards, hard drives, RAM, printers, and other peripherals. Hardware support technicians help ensure that all computer equipment runs efficiently and address any malfunctions or upgrades as needed. Their work is essential for minimizing downtime and keeping technology operations smooth.

What is the difference between Computer Hardware Support vs Computer Network Support?

AspectComputer Hardware SupportComputer Network Support
CertificationsA+ Certification, CompTIA Hardware+CCNA, CompTIA Network+
Work EnvironmentOn-site, repair shops, IT departmentsOn-site, help desks, network operations centers
Job FocusHardware installation, troubleshooting, repairsNetwork setup, maintenance, troubleshooting
Industry UsageIT support, manufacturing, retailTelecommunications, data centers, enterprise IT

While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

What are popular job titles related to Computer Hardware Support jobs in Minnesota? For Computer Hardware Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Computer Hardware Support jobs in Minnesota look for? The top searched job categories for Computer Hardware Support jobs in Minnesota are:
Infographic showing various Computer Hardware Support job openings in Minnesota as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,537 per year, or $21.4 per hour.
Support Technician Level 1

Support Technician Level 1

SURFTHING LLC

Annandale, MN

$23 - $27/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement

Support Technician Level 1

SurfThing in Annandale Minnesota, is a fast-growing leader in golf simulator technology with a culture that values honesty, transparency, and resultswhile keeping things fun.
Hourly Pay: $23.00$27.00
Schedule:
MondayFriday between 8:00 AM and 6:00 PM, with three available 8-hour shift options.
On-Call Rotation:
Rotating weekend on-call schedule with overtime pay provided for on-call coverage.
Benefits:

  • ICHRA
  • 18 Days PTO
  • Paid Holidays
  • 401(k) Match after 1 year
Technical Support Responsibilities

  • Identify, troubleshoot, and resolve hardware, software, and networking issues
  • Install, configure, and maintain computer hardware, software, and peripheral devices
  • Provide remote and phone-based technical support to customers and partners
  • Guide customers through troubleshooting steps and clearly communicate technical solutions
  • Manage and prioritize multiple support tickets in a fast-paced environment
  • Document troubleshooting steps, resolutions, and support procedures accurately
  • Support deployment and roll-out of new applications and system updates
  • Test and evaluate new technologies, hardware, and software solutions
  • Set up and configure Golf Simulators and related software for partners and customers
  • Diagnose and test returned Golf Simulators to determine repair or replacement next steps
  • Escalate unresolved or advanced technical issues to higher-level IT staff when necessary
  • Follow up with customers to ensure issues are fully resolved and provide a positive support experience
Qualifications & Experience

  • Minimum 1 year of experience in technical support, help desk support, desktop support, PC repair, or a related technical role
  • Experience using remote desktop tools and help desk ticketing systems
  • Strong troubleshooting and problem-solving abilities with attention to detail
  • Working knowledge of Windows Operating Systems, Microsoft Office Suite, and basic networking concepts
  • Ability to communicate technical information clearly to both technical and non-technical users
  • Strong organizational skills with the ability to manage multiple priorities effectively
  • Ability to learn new technologies and systems quickly in a hands-on environment
  • Experience with PC hardware, gaming systems, simulators, AV equipment, or consumer electronics is a plus