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Computer Assistant information

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$30.4K

$43.8K

$57.6K

How much do computer assistant jobs pay per year?

As of May 29, 2026, the average yearly pay for computer assistant in Tennessee is $43,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $50,400.00 per year, depending on experience, location, and employer.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

More about Computer Assistant jobs
What are the most commonly searched types of Computer jobs in Tennessee? The most popular types of Computer jobs in Tennessee are:
What are popular job titles related to Computer Assistant jobs in Tennessee? For Computer Assistant jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Computer Assistant jobs in Tennessee look for? The top searched job categories for Computer Assistant jobs in Tennessee are:
What cities in Tennessee are hiring for Computer Assistant jobs? Cities in Tennessee with the most Computer Assistant job openings:
Computer Assistant jobs near you
Infographic showing various Computer Assistant job openings in Tennessee as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 3% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $43,836 per year, or $21.1 per hour.

Computer Lab Assistant

Memphis Shelby County Schools

Memphis, TN • On-site

$15/hr

Other

Posted 8 days ago

Memphis Shelby County Schools rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

34th of 540 rated elementary and secondary schools

Job description

Purpose and Scope
SUMMARY DESCRIPTION
The essential function of the position within the organization is to manage assigned computer lab for students' use. The position is responsible for providing basic computer instruction for students, maintaining a safe and orderly computer lab, and providing technical assistance as needed to teachers. The position works under general supervision according to some procedures; decides how and when to complete tasks.
Minimum Qualifications
Graduation from accredited college or university with an Associate's degree, or two (2) years of college (minimum of 48 semester hours) from an accredited college or university, or a passing score on the ParaPro Assessment Test.One (1) year of experience working with children in an educational setting preferred.

What Memphis Shelby County Schools employees say

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