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Computer Assistant Jobs in Ohio (NOW HIRING)

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at ...

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... USB Headset with Noise Cancellation feature Working Webcam Computer with at least 1.8 GHz processor ...

CAD Designer

Cambridge, OH · On-site

$40K - $45K/yr

Using the computer-generated plans, CAD Designers must work with other team members and departments to set timelines, budgets, and assist in making decisions regarding materials that will be used to ...

CAD Designer

Cambridge, OH · On-site

$40K - $45K/yr

Using the computer-generated plans, CAD Designers must work with other team members and departments to set timelines, budgets, and assist in making decisions regarding materials that will be used to ...

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... USB Headset with Noise Cancellation feature Working Webcam Computer with at least 1.8 GHz processor ...

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at ...

General Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

... Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

... Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

BIM/CAD Designer

Columbus, OH

$26 - $36/hr

Stay current with evolving CAD software, tools, and drafting techniques. * Assist in implementing and maintaining company CAD standards. Quality Assurance and Quality Control (QA/QC) The process and ...

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CAD Technician

Fairlawn, OH · On-site

$26 - $29/hr

Job Title: CAD Technician Position Overview We are seeking a detail-oriented and collaborative CAD ... assist the Contract Manager. Working closely under the guidance of the Lead Engineer, you will ...

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CAD Technician

Stow, OH · On-site

$26 - $29/hr

Job Title: CAD Technician Position Overview We are seeking a detail-oriented and collaborative CAD ... assist the Contract Manager. Working closely under the guidance of the Lead Engineer, you will ...

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Computer Assistant information

See Ohio salary details

$31.8K

$45.9K

$60.4K

How much do computer assistant jobs pay per year?

As of Jun 6, 2026, the average yearly pay for computer assistant in Ohio is $45,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $52,800.00 per year, depending on experience, location, and employer.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.
What are the most commonly searched types of Computer jobs in Ohio? The most popular types of Computer jobs in Ohio are:
What are popular job titles related to Computer Assistant jobs in Ohio? For Computer Assistant jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Computer Assistant jobs? Cities in Ohio with the most Computer Assistant job openings:
Infographic showing various Computer Assistant job openings in Ohio as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,917 per year, or $22.1 per hour.
Journeyman Computer Programmers

Journeyman Computer Programmers

CUSTOM SOFTWARE SYSTEMS

Cleveland, OH • On-site

Contractor

Posted 14 days ago


Job description

CSS is seeking five (5) experienced Journeyman Computer Programmers to support the maintenance, development, and modernization of DRAS at DFAS. DRAS is an IBM z/OS mainframe system comprising the Retired and Casualty Pay System (RCPS), Annuity Pay System (APS), and Combat Related Special Compensation (CRSC), collectively processing approximately $6 billion per month for 2.5 million military retirees and beneficiaries. Team members will operate under the direction of the Technical Lead Programmer and execute the full software development lifecycle including requirements analysis, coding, unit testing, peer review, code turnover, and production support.


Key Responsibilities

Software Development & Unit Testing

  • Develop and maintain COBOL programs for z/OS mainframe environments, meeting all SCR specifications and DRAS design documentation requirements, free of defects.
  • Write and execute JCL, CICS transactions, and SQL queries as required; utilize ADS-Online, ADS-Batch, and MQ Series as directed.
  • Perform unit testing of Configuration Items (CIs) to confirm correct functionality; complete and document test results in compliance with DFAS business processes.
  • Upon successful test completion, move code into designated staging areas and notify appropriate parties for production deployment.
  • Ensure all code complies with DRAS-defined coding standards, industry best practices, and DFAS CMM Level 3 requirements.

Requirements Analysis

  • Review SCRs, white papers, email requests, and meeting action items from R&A Operations and other sources.
  • Contribute to written impact analyses of proposed changes, identifying affected system components and providing rough order of magnitude (ROM) estimates with +/- 15% accuracy for staff-hours and calendar days.
  • Execute data queries to identify data conditions relevant to detailed requirements reviews.
  • Participate in user needs analysis, system analysis and design, and technical documentation activities.

Code Turnover & Peer Review

  • Participate in code walkthroughs, reviewing all testing plans and results to confirm required testing is complete and all defects are identified.
  • Participate in Peer Review meetings; present and receive feedback on defects, code efficiency, and conformance with coding standards.
  • Maintain 95% monthly attendance at all required peer review and team meetings.

Production Support

  • Provide production support to research and resolve issues affecting DRAS payroll processing (RCPS, APS, CRSC).
  • Monitor production performance and job execution; document 100% of reported issues in accordance with DFAS business processes.
  • Participate in ad hoc user meetings to assist in resolving application issues as directed by the Technical Lead or COR.

SDLC & Process Compliance

  • Comply with DFAS-defined timeframes for program analysis, programming, unit testing, and pre-implementation support within the DRAS SDLC.
  • Participate in system requirements reviews, critical design reviews, test readiness reviews, and post-implementation reviews.
  • Participate in the DRAS Agile transformation effort; attend DFAS-sponsored Agile Boot Camp training and meet defined maturity expectations during the transition.
  • Maintain regular attendance at team meetings; actively contribute to team standup and planning sessions.

Training & Security Compliance

  • Complete all required DoD mandatory training within 30 days of CAC receipt: Cyber Awareness Challenge, CUI Training, Antiterrorism Level I, Insider Threat Awareness, Privacy Act, Records Management, and Unauthorized Disclosure of Classified Information.
  • Renew all mandatory training modules annually to maintain DFAS network and system access.
  • Adhere to all DFAS security requirements including physical security, information security, CAC usage, and CUI handling policies.
  • Immediately report any security incidents or violations to the contractor FSO, DFAS Manager, CO, COR, Director of Force Protection, and DFAS Personnel Security.


Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent combination of education and directly applicable mainframe development experience.
  • Minimum 5 years of hands-on IBM mainframe programming experience with COBOL for z/OS as the primary language.
  • Working proficiency in JCL, CICS, and z/OS 2.1 operating environment.
  • Experience with VSAM file structures and at least one of: DB2, IDMS.
  • Familiarity with TSO, ROSCOE, and common mainframe debugging tools (e.g., Abendaid, MaxUtil, SyncSort).
  • Ability to work both independently and as a collaborative team member within a structured SDLC environment.
  • Active or adjudicable Tier 3 / Noncritical-Sensitive (IT-II) background investigation.
  • Must be a U.S. citizen; males born after 12/31/1959 must be registered with Selective Service.

Preferred Qualifications

  • Prior DRAS program experience (RCPS, APS, and/or CRSC subsystems) strongly preferred.
  • Experience with DoD or federal payroll processing systems; familiarity with DoD FMR Vol. 5 financial management regulations a plus.
  • Proficiency with ADS-Online, ADS-Batch, MQ Series, CA Librarian, CA-View/DocView, Control-M, Connect Direct, or other third-party tools in the DRAS technology stack.
  • Familiarity with SQL and structured query design for production data research.
  • Exposure to Agile or iterative SDLC methodologies in legacy mainframe environments.
  • Experience with or understanding of PeopleSoft Global Payroll in a DoD context.

Work Environment & Security Requirements

  • Primary performance at DFAS Cleveland, Bratenahl, or Indianapolis; remote/telework permitted with COR approval, subject to security restrictions.
  • Must be available outside standard core hours (nights/weekends) when mission dictates, as coordinated by the Technical Lead and COR.
  • All work performed exclusively on Government-Furnished Equipment (GFE); personally-owned devices may not be used for government information or systems access.
  • Contractor personnel must report to DFAS-IN during the first week of contract performance for onboarding and CAC issuance.
  • Foreign travel requires DFAS Form 9133 submission not less than 30 days prior to departure