Complex Operations Manager Jobs in Utah (NOW HIRING)

Benefits Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts. Friends and family ski discounts, free staff ski lessons, and discounted rentals (winter staff only). Subsidized meals at Employee Dining Rooms offered for staff while on shift. Subsidized housing options available for seasonal full‐time staff. Discounts for staff members at restaurants, shops, and service providers in Park City. Healthcare options are available for staff members. 401(k) plan with company match. Purpose of Position This role is a planning and execution–focused management position responsible for translating Deer Valley Resort's strategic priorities into clear, coordinated operational plans and implemented initiatives. The position leads operations planning and operational readiness, ensuring that operational needs are identified early, aligned across functions, and executed in a way that supports both day‐to‐day resort performance and long‐term growth. Operations planning in this role includes short‐ and long‐range planning across core operational areas such as transportation and parking, guest flow, wayfinding and signage ecosystem, facilities capacity and redistribution, back‐of‐house support functions, and cross‐resort coordination. The role is accountable for driving operational readiness from planning through implementation, ensuring operational requirements, guest experience, access plans, staffing, and supporting resources are fully aligned before initiatives are delivered. In addition, the role manages select strategic initiatives across Resort Planning, including efforts related to operations planning, transportation and parking, sustainability and environmental responsibilities, and other cross‐functional priorities where focused planning and execution are required. Specific Job Requirements Bachelor's Degree required, preferably in Urban Planning, Engineering, Operations Management, or related field. 3‐5+ years of experience leading complex, cross‐functional projects. Experience in operations planning or operational readiness, preferably in a complex operational or resort environment. Experience developing or implementing long‐range operational or programmatic plans including change management practices. Ability to integrate operational considerations across departments. Experience coordinating with internal stakeholders and external partners, including municipalities, agencies, and consultants. Strong written, presentation, and verbal communication skills; comfortable presenting to leadership, external partners, and public forums. Highly organized, with the ability to manage multiple priorities. Flexibility in work schedule required; must be available to work weekends, holidays, and evenings as needed. Job Duties and Responsibilities Operations Planning and Operational Readiness Lead operational planning for critical operational areas, including transportation, parking, guest flow, wayfinding and signage ecosystem, back‐of‐house space, sustainability, and resort‐wide coordination, ensuring these areas function cohesively across the resort. Support the Director of Program Development in aligning organizational growth assumptions and Industrial Engineering analysis with the real‐world needs of operating teams, ensuring that facilities, programs, and operational approaches function as intended once implemented. Own operational readiness efforts, ensuring that physical infrastructure, staff and back‐of‐house support functions, access plans, and guest‐facing operations are prepared to perform under real operating conditions from day one. Provide clear ownership in planning areas that fall between teams, advancing decisions and resolving misalignment across operations, capital planning, and development before impacts reach day‐to‐day operations. Manage select high‐impact or cross‐functional initiatives that require both disciplined planning and hands‐on execution to move from concept to implementation. Develop operational scopes, schedules, and implementation plans in coordination with cross‐functional teams. Coordinate internal stakeholders and external partners to deliver initiatives on time and aligned with strategic intent. Ensure that operational plans are effectively executed, transitioning initiatives from planning into implementation in alignment with the resort's long‐term vision and operational objectives. Transportation and Parking Strategy Lead long‐range transportation and parking planning, ensuring alignment with business growth, guest experience, operational performance, resort culture, and community context. Develop, manage, and implement transportation and parking strategies and programs, including Transportation Demand Management (TDM) initiatives, in coordination with Operations and external partners. Coordinate planning for staff and guest transportation, on‐site and off‐site parking operations, and transit integration with external partners. Support implementation of transportation initiatives through planning, phasing, rollout, and coordination with operations and external partners. Pay rate: $90,000–$110,000. Other duties as assigned. This is not a complete list of duties or responsibilities. Changes and/or additions will be made as appropriate based on business needs. Deer Valley Resort is an Equal Opportunity Employer. #J-18808-Ljbffr