What you'll do As a Manager, Banking Operations at Brex, you'll lead a team at the center of how ... complex decisions in real time. You'll shape people, process, and technology: developing talent ...
What you'll do As a Manager, Banking Operations at Brex, you'll lead a team at the center of how ... complex decisions in real time. You'll shape people, process, and technology: developing talent ...
What you'll do As a Manager, Banking Operations at Brex, you'll lead a team at the center of how ... complex decisions in real time. You'll shape people, process, and technology: developing talent ...
What you'll do As a Manager, Banking Operations at Brex, you'll lead a team at the center of how ... complex decisions in real time. You'll shape people, process, and technology: developing talent ...
Oversees Data Center Operations across multiple data centers, managing and integrating team ... Issue Management and Automation: -Directs multiple teams providing support for escalated complex ...
Oversees Data Center Operations across multiple data centers, managing and integrating team ... Issue Management and Automation: -Directs multiple teams providing support for escalated complex ...
We are seeking an Operations Strategy Manager, to lead a team of analysts supporting key business ... Translate complex data findings into clear, concise insights for business stakeholders * Partner ...
We are seeking an Operations Strategy Manager, to lead a team of analysts supporting key business ... Translate complex data findings into clear, concise insights for business stakeholders * Partner ...
We are seeking an Operations Strategy Manager, to lead a team of analysts supporting key business ... Translate complex data findings into clear, concise insights for business stakeholders * Partner ...
We are seeking an Operations Strategy Manager, to lead a team of analysts supporting key business ... Translate complex data findings into clear, concise insights for business stakeholders * Partner ...
We are seeking an Operations Strategy Manager, to lead a team of analysts supporting key business ... Translate complex data findings into clear, concise insights for business stakeholders * Partner ...
We are seeking an Operations Strategy Manager, to lead a team of analysts supporting key business ... Translate complex data findings into clear, concise insights for business stakeholders * Partner ...
... complex global environment. Using cutting-edge AI and proprietary methodologies, we transform open ... You'll own the operational backbone of how we manage the client lifecycle, ensuring our CS team has ...
New
... complex global environment. Using cutting-edge AI and proprietary methodologies, we transform open ... You'll own the operational backbone of how we manage the client lifecycle, ensuring our CS team has ...
New
Payer Back Office Strategy / Technology / Operations Consultant, Manager
Salt Lake City, UT ยท On-site
$99K - $232K/yr
Industry/Sector Health Services Specialism Operations Management Level Manager & Summary At PwC ... complex problems to develop quality deliverables. You are to use autonomous decision-making and ...
Payer Back Office Strategy / Technology / Operations Consultant, Manager
Salt Lake City, UT ยท On-site
$99K - $232K/yr
Industry/Sector Health Services Specialism Operations Management Level Manager & Summary At PwC ... complex problems to develop quality deliverables. You are to use autonomous decision-making and ...
Industry/Sector Insurance Specialism Operations Management Level Senior Manager & Summary A career ... As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex ...
Industry/Sector Insurance Specialism Operations Management Level Senior Manager & Summary A career ... As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex ...
... complex customer issues * Customer service, operations, or financial services management experience ... within a high volume, fast-paced and constantly changing environment * Ability to educate and ...
... complex customer issues * Customer service, operations, or financial services management experience ... within a high volume, fast-paced and constantly changing environment * Ability to educate and ...
... complex customer issues * Customer service, operations, or financial services management experience ... within a high volume, fast-paced and constantly changing environment * Ability to educate and ...
... complex customer issues * Customer service, operations, or financial services management experience ... within a high volume, fast-paced and constantly changing environment * Ability to educate and ...
... complex customer issues * Customer service, operations, or financial services management experience ... within a high volume, fast-paced and constantly changing environment * Ability to educate and ...
... complex customer issues * Customer service, operations, or financial services management experience ... within a high volume, fast-paced and constantly changing environment * Ability to educate and ...
Senior Manager, Operations
Park City, UT ยท On-site
... complex aero gears for both OE and aftermarket/spares end markets. Park City, UT lies east of Salt ... The Sr. Manager, Operations will be responsible for leading the site's Manufacturing organization ...
Senior Manager, Operations
Park City, UT ยท On-site
... complex aero gears for both OE and aftermarket/spares end markets. Park City, UT lies east of Salt ... The Sr. Manager, Operations will be responsible for leading the site's Manufacturing organization ...
... complex aero gears for both OE and aftermarket/spares end markets. Park City, UT lies east of Salt ... The Sr. Manager, Operations will be responsible for leading the site's Manufacturing organization ...
... complex aero gears for both OE and aftermarket/spares end markets. Park City, UT lies east of Salt ... The Sr. Manager, Operations will be responsible for leading the site's Manufacturing organization ...
Senior Manager, Operations
Park City, UT ยท On-site
Master's Degree a plus * 5 years of management experience in Operations or Production Management * 8-10 years of Manufacturing experience in Aerospace or other complex machining or highly regulated ...
Senior Manager, Operations
Park City, UT ยท On-site
Master's Degree a plus * 5 years of management experience in Operations or Production Management * 8-10 years of Manufacturing experience in Aerospace or other complex machining or highly regulated ...
The Supervisor, Critical Operations is responsible for the supervision, tactical execution ... Ability to manage complex situations during off management hours - single point of contact. Strong ...
The Supervisor, Critical Operations is responsible for the supervision, tactical execution ... Ability to manage complex situations during off management hours - single point of contact. Strong ...
The Supervisor, Critical Operations is responsible for the supervision, tactical execution ... Ability to manage complex situations during off management hours - single point of contact. Strong ...
The Supervisor, Critical Operations is responsible for the supervision, tactical execution ... Ability to manage complex situations during off management hours - single point of contact. Strong ...
As an Operations Sales Manager, you will focus on operational activities to grow the business. You ... Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday ...
As an Operations Sales Manager, you will focus on operational activities to grow the business. You ... Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday ...
The Manager, Facilities Operations Engineering Commissioning will be responsible for the oversight ... Ability to develop solutions and create technical strategic and tactical plans on complex projects.
The Manager, Facilities Operations Engineering Commissioning will be responsible for the oversight ... Ability to develop solutions and create technical strategic and tactical plans on complex projects.
The Manager, Facilities Operations Engineering Commissioning will be responsible for the oversight ... Ability to develop solutions and create technical strategic and tactical plans on complex projects.
The Manager, Facilities Operations Engineering Commissioning will be responsible for the oversight ... Ability to develop solutions and create technical strategic and tactical plans on complex projects.
Complex Operations Manager information
What are the key skills and qualifications needed to thrive as a Complex Operations Manager, and why are they important?
What are some common challenges faced by a Complex Operations Manager, and how can they be effectively addressed?
What are the 5 P's of operations management?
How much should an operations manager get paid?
What jobs pay $500,000 a year in the US?
What other jobs can an operations manager do?
What is the difference between Complex Operations Manager vs Operations Supervisor?
| Aspect | Complex Operations Manager | Operations Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are common | Usually requires a high school diploma or associate degree; some roles prefer management or business courses |
| Work Environment | Oversees multiple departments or locations, managing complex processes and teams | Manages daily operations within a specific team or department |
| Employer & Industry Usage | Common in manufacturing, logistics, and large-scale service industries | Found across various industries, including retail, manufacturing, and healthcare |
The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.
What does a Complex Operations Manager do?

Job description
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Banking Operations at BrexOperations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.
What you'll do
As a Manager, Banking Operations at Brex, you'll lead a team at the center of how money moves through the platform. You'll coach analysts, strengthen judgment and documentation standards, and build the operating rhythms that keep a high-stakes monitoring function accurate, resilient, and ready to scale. Operations sits at the heart of Brex, owning money movement and partnering across product, engineering, compliance, and customer-facing teams to deliver with speed and precision.
In this role, you'll oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins, guiding your team through exceptions, escalations, and complex decisions in real time. You'll shape people, process, and technology: developing talent, improving onboarding, strengthening controls, and turning frontline insight into better workflows. If you're excited by leading great people, solving hard operational problems, and building systems that help Brex move faster without compromising quality or compliance, this is a high-impact role with real room to shape how Banking Operations scales.
Where you'll work
This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
- Lead a team of Banking Operations analysts by setting priorities, coaching performance, and building a high-accountability culture grounded in sound judgment, accuracy, and strong documentation standards.
- Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins, ensuring alerts, exceptions, and escalations are reviewed on time and resolved with clear, risk-based decisions.
- Build scalable operating frameworks for onboarding, quality assurance, escalation management, and coverage planning that improve consistency as the team and business grow.
- Advance Brex's AI-native goals by identifying high-impact use cases, driving thoughtful AI adoption across the team, and partnering on tools and workflows that improve speed, quality, and control.
- Partner closely with Compliance, Legal, Product, Engineering, and external banking partners to strengthen controls, resolve issues quickly, and support operational readiness for new workflows and product changes.
- Drive continuous improvement by identifying root causes, refining procedures, and advancing automation that increases throughput without compromising control quality.
- Translate frontline insights into clear reporting and actionable recommendations for leadership, surfacing trends, risks, and process gaps that matter to the broader Banking Operations strategy.
Requirements
- 5+ years of experience in US banking operations, payments operations, compliance operations, or a related function within a bank, fintech, or other regulated financial services environment.
- 2+ years of people management experience, with a track record of coaching employees, raising performance, and building strong, accountable teams.
- Working knowledge of high-risk money movement workflows and payment rails such as wires, ACH, checks, SWIFT, or similar transaction monitoring and exception management environments.
- Practical fluency with AI tools such as Claude, Hex, Granola, and Glean, with a strong point of view on where AI can improve team effectiveness, decision quality, and operational scale in a control-heavy environment.
- Strong judgment, including the ability to assess risk, make sound escalation decisions, and maintain clear, audit-ready documentation.
- Experience partnering cross-functionally with teams such as Compliance, Legal, Product, Engineering, Treasury, Finance, or external banking partners to resolve issues and improve processes.
- Clear written and verbal communication skills, with the ability to turn operational complexity into concise guidance, actionable feedback, and leadership-ready updates.
- A builder mindset with strong operational discipline and the ability to improve workflows, strengthen procedures, and use data or automation to scale quality and efficiency.
Bonus points
These are a plus, not a requirement. If you meet most of the qualifications above, we'd still encourage you to apply.
- Series 7 and 63
- Series 24
- Accredited ACH Professional (AAP)
- Accredited Payments Professional (APRP)
- Experience supporting multi-rail payment operations such as wires, ACH, checks, SWIFT, stablecoins, money market trading, or settlement workflows.
- Familiarity with AML, sanctions, fraud, or transaction monitoring programs in a regulated financial environment.
- Comfort using data, dashboards, SQL, Excel, or AI tools to identify trends, improve decision-making, or automate manual work.
- Experience using AI copilots or LLM-based tools to streamline operational workflows such as SOP drafting, exception analysis, QA reviews, reporting, or incident response.
- Strong judgment around AI adoption, including when to use human review, how to validate outputs, and how to apply AI responsibly in a control-heavy environment.
- Experience leading through audits, incidents, regulatory exams, or high-severity operational escalations.
- Exposure to working with external banking partners, vendors, or fintech infrastructure providers to improve operational workflows and controls.
Compensation
The expected salary range for this role is USD $105,600 - $132,000. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Brex LLC is a wholly owned subsidiary of Capital One, N.A.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.