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Community Success Manager Jobs in Indiana (NOW HIRING)

Nelnet

Customer Success Manager

Indianapolis, IN

$75K - $85K/yr

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring ... For over 40 years, we've been serving our customers, associates, and communities to make dreams ...

YES Communities

Community Manager

Evansville, IN · On-site

$55K - $60K/yr

Community Manager Reports To: Regional Manager About YES: Founded in 2008, YES Communities has ... You must be able to make executive decisions when it comes to financial success and the overall ...

YES Communities

Community Manager

Westfield, IN · On-site

Community Manager Reports To: Regional Manager About YES: Founded in 2008, YES Communities has ... You must be able to make executive decisions when it comes to financial success and the overall ...

yes

Community Manager

Evansville, IN · On-site

Community Manager Reports To: Regional Manager About YES: Founded in 2008, YES Communities has ... You must be able to make executive decisions when it comes to financial success and the overall ...

yes

Community Manager

Westfield, IN · On-site

Community Manager Reports To: Regional Manager About YES: Founded in 2008, YES Communities has ... You must be able to make executive decisions when it comes to financial success and the overall ...

Towne Properties

Community Manager

Muncie, IN · On-site

$50K - $55K/yr

Join a Top Workplace (2018-2025) and grow with a company that values professionalism, service, and long-term success. Position: Community Manager Location: Mill Pond Apartments - Muncie, IN Salary ...

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All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Indiana

Community Success Manager information

See Indiana salary details

$29.5K

$56.1K

$88K

How much do community success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for community success manager in Indiana is $56,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $63,800.00 per year, depending on experience, location, and employer.

How does a Community Success Manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are Community Success Managers?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a Community Success Manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.
What are popular job titles related to Community Success Manager jobs in Indiana? For Community Success Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Community Success Manager jobs in Indiana look for? The top searched job categories for Community Success Manager jobs in Indiana are:
Community Success Manager jobs near you

Partner Success Manager

CommuniCare Family of Companies

Indianapolis, IN • On-site

Full-time

Posted 27 days ago

Job description

Job Address:
8275 Allison Pointe Trail Suite 370Indianapolis, IN 46250
CommuniCare Advantage is currently recruiting a Partner Success Manager for our Medicare Advantage health plan.
Key responsibilities:
  • Foster trusted and productive relationships with partners to drive loyalty and growth in your market
  • Maintain consistent contact with current and future partners via site visits, emails, phone calls, etc.
  • Troubleshoot barriers and challenges that partners encounter that inhibit growth and member retention
  • Deliver on tailored engagement strategies for partners to address their concerns and deepen their engagement
  • Participate in sales, member advocacy, and cross functional meetings to discuss market updates, relationship successes, and challenges
  • Collaborate with leadership to develop market strategy and implementation plans to increase awareness and drive productive relationships
  • Develop a strong understanding of Communicare Advantage's care model and how it adds value to senior communities and their residents
  • Effectively communicate Communicare Advantage's value proposition
  • Determine ways Communicare Advantage can align with and support partner goals
  • Develop and maintain trust with key stakeholders, both internal and external
  • Partner with Communicare Advantage's marketing team on collateral development and partner education material
  • Collaborate with sales and member advocacy to organize educational events and activities that engage partners
  • Keep informed on industry trends, market dynamics, and competitor activity

Background & Requirements:
  • Bachelor's Degree preferred
  • 2-5 years working in the senior living industry with an understanding of nursing home operations
  • Experience in a client facing role
  • Willingness to travel to partner sites, including overnight stays, 25% of the time
  • Solution focused
  • Detail oriented
  • Proactive self-starter
  • Cross Functional Collaboration
  • Active listener
  • Building Positive team culture
  • Ability to work as a telecommuter
  • Ability to communicate complex healthcare information to current and future partners
  • Ability to develop and manage relationships to reach business goals
  • Ability to manage multiple priorities including site visits and handling partner concerns

Apply