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Community Resource Navigator Jobs in Indiana (NOW HIRING)

Health Navigator

Winamac, IN

$19.25 - $24.75/hr

The Health Navigator's role is to make it easier. You will start by developing trusted ... Help patients access various community resources * Help coordinate follow-up care after patients ...

Health Navigator

Winamac, IN

$19.25 - $24.75/hr

The Health Navigator's role is to make it easier. You will start by developing trusted ... Help patients access various community resources * Help coordinate follow-up care after patients ...

Nurse Navigator - RN

Munster, IN ยท On-site

$37.52 - $57.04/hr

Using the nursing process, an ONN provides education and resources to facilitate informed decision ... Working knowledge of national, regional and community resources1 * Able to work independently and ...

Kinship Navigator

South Bend, IN ยท On-site

$47K/yr

... establish resource connections to sustain them through the life of the case. You will work to ... Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and ...

Kinship Navigator

Indianapolis, IN ยท On-site

$47K/yr

... establish resource connections to sustain them through the life of the case. You will work to ... Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and ...

Kinship Navigator

South Bend, IN ยท On-site

$47K/yr

... establish resource connections to sustain them through the life of the case. You will work to ... Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and ...

Kinship Navigator

Indianapolis, IN ยท On-site

$47K/yr

... establish resource connections to sustain them through the life of the case. You will work to ... Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and ...

Showing results 21-40

Community Resource Navigator information

See Indiana salary details

$13

$21

$32

How much do community resource navigator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for community resource navigator in Indiana is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a community resource navigator?

To thrive as a Community Resource Navigator, you need a solid understanding of community resources, case management, and social services, often supported by a degree in social work, public health, or a related field. Familiarity with client management systems, referral tracking tools, and resource databases is typically required. Strong interpersonal skills, cultural competence, and active listening help build trust and advocate effectively for clients. These abilities are vital for connecting individuals to critical services and ensuring positive outcomes within diverse communities.

What is a community resource navigator?

A Community Resource Navigator is a professional who helps individuals and families connect with local resources and services, such as housing, healthcare, food assistance, and social support programs. They assess client needs, provide information, and guide people through the process of accessing available community resources. Their goal is to empower clients and help them overcome barriers to improve their quality of life and well-being. Community Resource Navigators often work for nonprofits, healthcare organizations, or government agencies.

What are some common challenges a community resource navigator may face when connecting clients to services, and how are they typically addressed?

Community Resource Navigators often encounter challenges such as limited availability of resources, lengthy waitlists, and clients facing transportation or language barriers. To address these issues, Navigators build strong relationships with a diverse network of service providers, stay informed about real-time resource updates, and develop creative problem-solving strategies. Collaborating with team members and leveraging community partnerships also helps ensure that clients receive timely and appropriate support despite these obstacles.
What are popular job titles related to Community Resource Navigator jobs in Indiana? For Community Resource Navigator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Community Resource Navigator jobs in Indiana look for? The top searched job categories for Community Resource Navigator jobs in Indiana are:
What cities in Indiana are hiring for Community Resource Navigator jobs? Cities in Indiana with the most Community Resource Navigator job openings:
Infographic showing various Community Resource Navigator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,356 per year, or $21.8 per hour.

Community Concierge Navigator

Heritage Pointe Communities

Fort Wayne, IN โ€ข On-site

$12.75 - $16.50/hr

Full-time

Posted 6 days ago


Job description

Heritage Pointe is excited to fill this Full time role at our Fort Wayne, Indiana location! The Community Concierge Navigator will serve as primary point of contact for our villa residents, facilitating day-to-day conveniences and responsible for enhancing residents daily living experience by providing a wide range of assistance, from personal requests to coordinating community activities and external services. The ideal candidate will have a working knowledge of Medicaid and Medicare to help residents navigate their healthcare options. The concierge ensures that residents feel supported, safe, and engaged by fostering a welcoming environment and addressing needs promptly. This position requires patience, empathy, and excellent customer service skills, tailored to the needs of older adults. This is a GREAT opportunity to join our team of professionals.
Essential Job Functions
  • Resident Engagement:
    • Greet residents and visitors warmly, assisting with inquiries and requests.
    • Foster friendly, welcoming atmosphere in the community.
    • Provide information about on-site activities, local events, and community resources.
  • Personal Assistance:
    • Help residents with day-to-day tasks such as coordinating dry cleaning and managing package deliveries.
    • Assist residents in scheduling transportation, appointments, and personal services (e.g., housekeeping, salon visits, doctor's appointments, dining reservations).
    • Assist in organizing special events or outings for residents, including social gatherings and recreational activities.
  • Medicaid/Medicare Support:
    • Assist resident with resources to better understand Medicaid and Medicare services and options, including benefits, eligibility, and enrollment processes.
    • Assist residents with navigating Medicaid/Medicare documentation and application processes, working with internal or external specialists when necessary.
    • Liaise with healthcare providers, insurance companies, and other organizations as needed to ensure residents' healthcare needs are addressed.
  • Community Coordination:
    • Maintain a schedule of community events and assist residents in participating.
    • Help new residents acclimate to the community by providing tours and information about services and amenities.
    • Facilitate communication between residents and various departments within the community (maintenance, housekeeping, wellness services, etc.).
  • Problem Solving:
    • Address resident concerns or complaints in a professional, compassionate manner.
    • Proactively identify ways to enhance the resident experience and promote a sense of community.
    • Coordinate with the management team to resolve any ongoing issues or emergencies.
  • Administrative Duties:
    • Manage incoming calls, messages, and inquiries from residents.
    • Maintain records of resident requests and ensure timely follow-up.
    • Coordinate deliveries, reservations, and work orders for residents.
    • Prepare welcome packages, itinerary documents, or special surprises for VIP guests.

Skills and Qualifications
  • Experience:
    • Prior experience in customer service, hospitality, or a concierge role is preferred.
    • Familiarity with Medicaid/Medicare processes, including benefits, eligibility, and enrollment.
    • Experience working with older adults or in a retirement community is highly desirable.
  • Skills:
    • Superior customer service skills.
    • Strong interpersonal and communication skills with a high level of empathy.
    • Ability to multitask, prioritize, and handle resident requests efficiently.
    • Problem-solving abilities with a focus on patience and attentiveness.
    • Basic proficiency with computer systems, including resident management software, and scheduling tools.
  • Personal Qualities:
    • Warm, approachable, and friendly demeanor.
    • Patient and understanding, especially when working with older adults.
    • Highly organized and detail oriented.
    • Discretion and professionalism, especially when handling confidential or sensitive matters.

Working Conditions
  • Hours may vary and can include weekends and evenings, depending on the community's needs.
  • Requires standing or walking for extended periods.
  • Interaction with residents may include assisting with minor physical tasks, such as carrying packages or helping with mobility devices.

Qualified, interested candidates are invited to submit their resume for a chance to join our team of dedicated healthcare professionals providing exceptional care!
Note
The statements contained herein are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties, or skills required of personnel. Furthermore, this job description does not establish a contract for employment and is subject to change at the discretion of the employer.
Heritage Pointe (HP) is committed to the full inclusion of all qualified individuals. In keeping with our commitment, HP will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at careers@ummh.org.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.