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Community Relations Manager Jobs in Springfield, MA

DA Brand

Director of Donor Relations

Deerfield, MA · On-site

$70 - $100/hr

Oversee the Donor Relations & Stewardship Program * Design, implement and coordinate a ... diverse community * Ability to manage, and sensitivity to, highly confidential information

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All JobsCommunity Relations JobsCommunity Relations Manager JobsCommunity Relations Manager Jobs in Springfield, MA

Community Relations Manager information

See Springfield, MA salary details

$35.9K

$122.5K

$138K

How much do community relations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for community relations manager in Springfield, MA is $122,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,500.00 and $137,500.00 per year, depending on experience, location, and employer.

What is a community relations manager?

A Community Relations Manager is a professional responsible for building and maintaining positive relationships between an organization and the community it serves. They coordinate outreach programs, manage communication with local groups, and represent the organization at public events. Their goal is to enhance the company's reputation, address community concerns, and foster collaboration with stakeholders. Community Relations Managers play a key role in promoting the organization's values and ensuring it remains a good corporate citizen.

What does a community relations manager do?

A community relations manager is a marketing director who oversees the representation of a company or organization to the communities they work in and with. Job duties include maintaining a positive company image, working with members of the community, and issuing statements to the media. A community relations manager often works on marketing efforts, fundraisers, and other events.

What are the key skills and qualifications needed to thrive as a community relations manager, and why are they important?

To thrive as a Community Relations Manager, you need strong communication, public relations expertise, project management skills, and typically a bachelor's degree in communications, public relations, or a related field. Familiarity with media relations tools, CRM systems, and event management platforms is often required. Exceptional interpersonal skills, cultural awareness, and problem-solving abilities help you build trust and foster positive relationships within the community. These skills are crucial for effectively promoting organizational goals, managing public perception, and ensuring successful community engagement initiatives.

How does a community relations manager typically collaborate with other departments within an organization?

Community Relations Managers frequently work cross-functionally with departments such as marketing, public relations, human resources, and executive leadership. They coordinate closely with these teams to ensure that messaging is consistent, community initiatives align with the organization's goals, and relevant feedback from the community is shared internally. This collaboration often involves joint planning of events, developing outreach materials, and supporting company-wide social responsibility projects. Building strong internal relationships is crucial to effectively advocate for community needs and maximize positive impact.

What is the difference between Community Relations Manager vs Public Relations Specialist?

AspectCommunity Relations ManagerPublic Relations Specialist
CredentialsBachelor's in Communications, Marketing, or related field; experience in community engagementBachelor's in Communications, Journalism, or related; media relations experience
Work EnvironmentCommunity organizations, nonprofits, corporationsMedia outlets, PR agencies, corporate communications
Employer & Industry UsageUsed in nonprofits, corporations, government agenciesCommon in media, corporate, and agency settings
Search & Comparison IntentUnderstanding roles in community engagement and outreachMedia relations and reputation management

The Community Relations Manager focuses on building relationships within local communities, managing outreach programs, and fostering community support. In contrast, the Public Relations Specialist primarily manages media relations, press releases, and overall public image. Both roles require strong communication skills and experience in public engagement, but they serve different strategic purposes within organizations.

More about Community Relations Manager jobs

What are the most commonly searched types of Community Relations jobs in Springfield, MA?

The most popular types of Community Relations jobs in Springfield, MA are:

What job categories do people searching Community Relations Manager jobs in Springfield, MA look for?

The top searched job categories for Community Relations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Community Relations Manager jobs?

Cities near Springfield, MA with the most Community Relations Manager job openings:

Community Relations Manager jobs near you
Infographic showing various Community Relations Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $122,542 per year, or $58.9 per hour.

Director, Corporate Media Relations

Jobtailor

Hartford, CT • On-site

$130 - $180/hr

Other

Posted 8 days ago

Job description

  • Develop and execute strategic public-relations plans aligned to enterprise strategy and business leader priorities.
  • Oversee media relations for corporate functions including Tech and DAIO, Finance, HIMCO, Enterprise Risk Management, Sustainability and Community Relations; support quarterly earnings, financial results, investor-related news, and major business updates.
  • Develop messaging and materials, manage outreach, coordinate with senior leaders, prepare executive communications and provide media training and coaching as needed.
  • Create media-relations strategy for Community Relations. Partner with head of Community Relations and other stakeholders to drive impact through earned media and align messaging with enterprise priorities and brand narrative.
  • Develop news releases and talking points; manage executive interviews in support of Community Relations initiatives.
  • Manage media relations for significant issues including litigation, legislation, regulatory changes, real estate, jobs, and catastrophes.
  • Work with journalists and serve as a company spokesperson.
  • Track and analyze media coverage, provide insights to leadership, and contribute to regular reporting.
  • Partner across Enterprise Communications to ensure alignment and integration across channels.
Requirements
  • Minimum of 10 years of experience in corporate communications, media relations, journalism, public relations, or a related field, within a large public company or Fortune 500 environment.
  • Proven ability to provide strategic communications counsel to senior executives and C-suite leaders.
  • Experience supporting corporate functions preferred.
  • Strong media-relations experience, including established media contacts and experience working with local, national and trade reporters on complex matters.
  • Ability to translate complex business topics, objectives and issues into clear communications strategy, messaging, and execution plans.
  • Demonstrated success managing multiple strategic communications initiatives in a fast-paced, deadline-driven environment while maintaining quality and sound judgment.
  • Excellent planning, organization, and prioritization skills, with the ability to adapt to changing business needs.
  • Strong interest in topics relevant to publicly traded companies, including corporate strategy, financial performance, business trends, organizational culture, and business-related public policy; financial-services experience a plus.
  • Exceptional writing, editing, proofreading, presentation, and storytelling skills, with the ability to adapt tone and style for varied audiences.
  • Experience using GenAI tools to improve workflow efficiency and understand how earned and owned media may inform AI-generated content about the company and industry.
  • Proficiency in Word, Excel, and PowerPoint.
  • Four-year degree in Communications, Journalism, Business, Technology or a related field, or equivalent experience.
Core Competencies

Demonstrates extensive experience in corporate communications and media relations, with a strong ability to provide strategic counsel to senior executives. Proficient in developing and executing public relations strategies that align with enterprise goals and effectively manage media outreach.

Highest-signal resume keywords
  • Strategic Communications Counsel
  • Media Relations Management
  • Executive Communication Preparation
  • Complex Messaging Development
  • GenAI Tools Proficiency
ATS Optimization Keywords Hard Skills
  • Corporate Communications
  • Media Relations
  • Public Relations
  • Writing
  • Editing
  • Proofreading
  • Presentation
  • Storytelling
  • Communication Strategy
  • C-Suite Engagement
Soft Skills
  • Planning
  • Organization
  • Prioritization
  • Adaptability
  • Judgment
Industry Keywords
  • Fortune 500
  • Corporate Strategy
  • Financial Performance
  • Business Trends
  • Organizational Culture
  • Public Policy
  • Community Relations
  • Media Coverage Analysis
  • Stakeholder Engagement
  • Crisis Communication
Tools & Technologies
  • Word
  • Excel
  • PowerPoint
  • GenAI Tools
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