Community Program Manager Jobs in Springfield, MA

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.
POSITION SUMMARY
The Program Manager oversees the overall programmatic functions, administrative functions and oversight of daily activities, including clinical supervision of staff and the program budget. The Program Manager provides leadership, motivation and support to staff, manages the referrals, admission and discharge process for the program, and ensures the integrity of the program model.
SALARY
$68,000
Sign on bonus! $2,500 at start and $2,500 at one year of service! $5,000 total
EDUCATION AND EXPERIENCE/QUALIFICATIONS
Master's or Doctoral degree in Psychology, Marriage and Family Therapy, Social Work, Counseling, or other human services, license eligible related field, with at least 3 years in the field. Experience with early childhood and/or substance use and supervisory experience is preferred.
Must have valid driver's license and access to reliable transportation.
Licensure Requirements for Clinical Positions
Credential(s) Required: Connecticut License to practice independently (LCSW, LPC, LMFT, or Psychologist)
LOCATION
Hartford, CT
SCHEDULE
Full time
EMPLOYEE BENEFITS
At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:
Nurture Your Health:
• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health
Secure Your Future:
• Enjoy peace of mind with company-paid life and AD&D insurance
• 403(b) Plan, with contributions from the company
Fuel Your Career Growth:
• Pursue your educational goals with our Education Reimbursement Program
• Access training and development opportunities
• Receive a productivity incentive to recognize your hard work and dedication
Maintain Work-Life Harmony:
• Recharge with generous paid time off, including:
o 15 vacation days per year to explore and recharge
o 8 sick days per year for your well-being
o 2 personal days per year for your personal needs
o 2 floating holidays per year to celebrate what matters to you
o 9 paid company holidays to spend with loved ones
• Access free and confidential counseling through our Employee Assistance Program (EAP)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides clinical oversight and leadership to programs within the department.
Implementing, promoting, and sustaining evidenced based and best practice models of prevention, intervention, and treatment.
Provides consistent supervision and crisis support to staff.
Assists with budget development and manages financial performance of programs to produce positive bottom lines, to enable support of new program initiatives.
Recruits program staff and address retention and disciplinary action as needed in accordance with HR policy.
Works with Director/Associate Director to develop, monitor, and analyze clinical and program performance and outcomes and develops and monitors quality improvement program goals.
Interfaces and collaborates with funders and other community providers to provide positive system development for youth and families, and to promote Wheeler Clinic's reputation as a quality service provider.
Ensures program compliance with accurate and timely weekly, monthly and/or quarterly data collection and submission requirements, reviews data to monitor and ensure strong program performance and outcomes.
Serves as role model for staff to promote strong work ethic and adherence to model specific approaches.
Creates and implements program development initiatives in collaboration with Director/Associate Director.
Ensures that staff provides culturally competent care and maintains sensitivity to and respect for clients' cultural traditions, values, and beliefs.
Leads weekly staff meetings and provides regularly scheduled supervision to clinicians, case managers, or other program staff as assigned consistent with the program model.
Maintains required Connecticut state licenses, certifications, attends required clinical training seminars, and assists with arranging and monitoring the staff training schedule to ensure that training needs are being met.
Provides coverage for staff responsibilities and 24 hour clinical and program on-call coverage in accordance with departmental program practices.
Carries a clinical caseload when needed or appropriate, submits all required documentation and reports in a timely manner, and participates in and promotes quality improvement and outcome measurement activities.
Reports child abuse/neglect as mandated, adheres to confidentiality guidelines and ensures that the program meets all necessary licensing, regulatory, and accreditation standards, as related to the program, staff, records, facility, and care of youth.
Monitors staff time and signs off on e-time for supervisees.
Oversees the orientation of new staff.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.