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Community Program Manager Jobs in Springfield, MA

JOURNEY FOUND

Program Manager - 40h

Broad Brook, CT · On-site

$22.65/hr

The work includes: managing groups of individuals in the program and community; providing safe transportation when outside of the residence; assisting with People Supported personal care and ...

State of Connecticut

State Program Manager

Hartford, CT · On-site

$101K - $137K/yr

... State Program Manager position within the office of the Chief Operating Officer. Position ... their communities. START WITH US. STAY WITH US. GROW WITH US. Selection Plan In order to be ...

Encompass Health

Dialysis Program Manager

Ludlow, MA · On-site

Supervise dedicated dialysis staff and be the face of the program in hospital management, meetings, and community outreach. This isn't just a career move; it's an opportunity to shape a program close ...

Community Residences

Program Lead

East Hartford, CT · On-site

... time, community experiences, use of public transportation, safety skills, personal hygiene and ... Report all errors of medication administration or documentation to the RN, Program Manager and ...

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All JobsCommunity Program Manager JobsCommunity Program Manager Jobs in Springfield, MA

Community Program Manager information

See Springfield, MA salary details

$38.4K

$107.1K

$156.4K

How much do community program manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for community program manager in Springfield, MA is $107,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $132,000.00 per year, depending on experience, location, and employer.

What is a Community Program Manager?

A Community Program Manager is a professional responsible for developing, implementing, and overseeing programs that engage, support, and grow a specific community or group. They work to build relationships, encourage participation, and ensure that the community's needs are met through various events, initiatives, and resources. This role often includes managing communications, coordinating with stakeholders, and evaluating the success of community programs to drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Community Program Manager, and why are they important?

To thrive as a Community Program Manager, you need strong project management, community engagement, and organizational skills, often supported by a degree in social sciences, public administration, or a related field. Familiarity with CRM software, event management platforms, and data analysis tools is typically required. Outstanding communication, relationship-building, and problem-solving abilities help you foster trust and address diverse community needs. These skills are crucial for developing impactful programs, ensuring stakeholder participation, and achieving organizational goals.

How does a Community Program Manager typically collaborate with cross-functional teams within an organization?

Community Program Managers often work closely with marketing, product, customer support, and communications teams to ensure that community initiatives align with broader organizational goals. This collaboration can include coordinating campaigns, gathering product feedback from community members, and developing resources that support user engagement. Regular meetings and open communication are essential for sharing insights from the community and ensuring consistent messaging. This cross-departmental teamwork is key to creating impactful, well-supported community programs.

What is the difference between Community Program Manager vs Community Outreach Coordinator?

AspectCommunity Program ManagerCommunity Outreach Coordinator
ResponsibilitiesOversees community programs, manages teams, develops strategiesCoordinates outreach activities, builds community relationships, promotes programs
Required SkillsProject management, leadership, communicationCommunication, relationship-building, event planning
Work EnvironmentOffice-based with community engagement eventsFieldwork, community events, outreach activities
Common EmployersNonprofits, government agencies, educational institutionsNonprofits, social services, health organizations

The Community Program Manager typically leads and manages community initiatives, focusing on strategy and team oversight. In contrast, the Community Outreach Coordinator primarily focuses on executing outreach activities and building community relationships. Both roles require strong communication skills, but the Program Manager often needs project management experience. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Community Program Manager jobs in Springfield, MA look for? The top searched job categories for Community Program Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Community Program Manager jobs? Cities near Springfield, MA with the most Community Program Manager job openings:
Community Program Manager jobs near you
Infographic showing various Community Program Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 70% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $107,085 per year, or $51.5 per hour.
Program Manager - 40h

Program Manager - 40h

JOURNEY FOUND

Broad Brook, CT • On-site

$22.65/hr

Full-time

Posted 6 days ago

Job description

SCHEDULE: Mon 6a-9a (DS)/9a-2p (Admin), Tues 8h FLEX (Admin), Wed 1:30p-11:30p (DS), Thurs 6h FLEX (Admin), Fri 1p-9p (DS)
GENERAL DESCRIPTION: The Program Manager ensures the quality of Journey Found programs by coordinating the daily activities and programs for all the People Supported in accordance with Journey Found policies and procedures. Adheres to the mission, vision and values of Journey Found and conducts him/herself within standards of professional conduct of his/her program, division and the organization. Performs other duties, responsibilities and undertakes projects at any program or location as assigned by a supervisor, Director of Support Services or other member of management of The Journey Found. Adheres to the Journey Found Policy & Procedure which protects the privacy and security of consumer health information.
Essential duties and responsibilities:
1. Direct Support Responsibilities. A portion of every week will be spent performing direct care work. The work includes: managing groups of individuals in the program and community; providing safe transportation when outside of the residence; assisting with People Supported personal care and activities of daily living; performing housework; and implementing skill building programs and behavior support plans.
2. Provides therapeutic support. Provides the People Supported in the programs of Journey Found with an intensively therapeutic program designed to enhance community acceptability and to increase the Peoples' Supported level of independence. This includes the areas of self-care, community integration, as well as all aspects of activities of daily living, achieved by scheduling the events of the Peoples' day and by conducting the programs designed to be carried out in the home and community.
3. Schedules. Provides current program/staff schedule as requested by Director of Support Services.
4. Communication. In cooperation with the Director of Support Services and Clinical team, the PC coordinates communication between the program(s) and the various members of the interdisciplinary team in order to provide members with information and access necessary for them to adequately care for the individuals served.
5. Financial responsibilities. Coordinates the expenditures and maintains a running budget on all appropriate budget lines in conjunction with the Assistant Controller. Provides a Direct Care Expense Report (DCER) according to established timelines.
6. Meets as needed, with members of the Administrative Team.
7. Attends all scheduled Program Managers meetings, general staff meetings, and clinical meetings and IP meetings.
8. Conducts directly or through delegation monthly house and consumer meetings and quarterly staff meetings.
9. Ensures implementation of all consumer treatment and behavior plans, teaching strategies and health and safety protocol, documenting as directed and reporting on a regular basis to the IDT.
10. Provides for the health and well-being of the People Supported by assisting them in the day-to-day maintenance of their environment, assisting in daily hygiene and clothing care, and by keeping record of social and medical information for each Person Supported.
11. Preserves the rights of each Person Supported and his or her family by maintaining confidentiality of all Peoples' PHI under HIPAA guidelines, employing restrictive procedures only when specified in a Person's treatment plan and following the ethical standards of Journey Found.
12. Supervises all direct care staff in assigned programs on a regular basis.
13. Adheres to all safety practices and maintains a safe environment in assigned program (s).
14. Cooperates with special requirements made by the Chief Executive Officer or his/her designee.
15. Provides assistance to program staff in developing and implementing productive house management routines, schedules, and procedures to meet Peoples' Supported IP goals and objectives, among other responsibilities.
16. Planning and Development responsibilities.
17. Performance Evaluation.
18. There are on-call responsibilities.
19. Privacy of health information. Adheres to Journey Found policy & procedures, which protects the privacy and security of People Supported health information.
20. Electronic Media Security. Maintains the security of electronic media and returns media to his/her supervisor when appropriate.
21. Other responsibilities as assigned by supervisor.
EEOC Statement: Journey Found, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Journey Found, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Requirements
  • Computer literacy is required with skills w/fluency in Word, Excel & Outlook
  • Two Years Experience minimal in the Human Services Field
  • Behavioral Management Experience and/or formal training
  • BA/BS in Human Services, ABA, or related field of study preferred
  • Leadership Experience Preferred
  • Ability to communicate, both orally and in writing
  • Must be free from communicable disease
  • Must have at least 3 years of driving experience with valid driver's license

ESSENTIAL PHYSICAL REQUIREMENTS: The ability to move independently throughout a wide range of environments, some of which may not be wheelchair or otherwise handicapped accessible, is required. Independent transportation to locations that may not be served by public transportation may be necessary. Journey Found will make reasonable accommodations, whenever possible, when needed and/or requested by employees. Requests for accommodations will be honored, unless the accommodation would cause undue hardship to the operation of the program and/or on the organization.

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