1

Community Program Manager Jobs in Austin, TX (NOW HIRING)

Community Corps Program About Mobile Loaves & Fishes Mobile Loaves & Fishes (MLF) is a social ... Property Management * Support neighbors in the overall management of the home * Support the overall ...

Diversion Program Manager Location: Travis County Austin, Texas Job Type: Full-Time Reports to ... God Restoring Order (GRO) Community is a mental/behavioral healthcare provider that specializes in ...

The Team The Security Program Management role is a force multiplier for the Infosec organization ... You will have the opportunity to research new ideas and share them across the community.

TDM Program Manager

Austin, TX · On-site

$80K - $110K/yr

This may include navigating crucial conversations regarding under-resourced communities, vulnerable ... management of program data and processes, development of outreach materials, and tracking of ...

This may include navigating crucial conversations regarding under-resourced communities, vulnerable ... management of program data and processes, development of outreach materials, and tracking of ...

Program Manager - TA

Austin, TX · On-site

$45 - $50/hr

Community outreach and relationship building * Employer branding or workforce development experience preferred Sterling Engineering is seeking a Program Manager (Talent Acquisition) to support the ...

... user communities * Develop Statements of Work (SOW) and Government proposals and procurement ... in DoW program management across complex, multi-program enterprise organizations, delivering ...

The Program Manager would also be responsible for monitoring the project from initiation through ... With edge intelligence, we connect people, data insights and devices so communities can better ...

Partner Program Manager

Austin, TX

$127K - $165K/yr

Committed to our customers and community. * Obsessed with quality. * Deliberate in our decisions ... Role Overview As our Partner Program Manager, you will be the architect and operator of the ...

next page

Showing results 1-20

Community Program Manager information

See Austin, TX salary details

$38.2K

$106.5K

$155.6K

How much do community program manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for community program manager in Austin, TX is $106,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $131,300.00 per year, depending on experience, location, and employer.

What is a community program manager?

A Community Program Manager is a professional responsible for developing, implementing, and overseeing programs that engage, support, and grow a specific community or group. They work to build relationships, encourage participation, and ensure that the community's needs are met through various events, initiatives, and resources. This role often includes managing communications, coordinating with stakeholders, and evaluating the success of community programs to drive continuous improvement.

What skills and qualifications are needed to thrive as a community program manager?

To thrive as a Community Program Manager, you need strong project management, community engagement, and organizational skills, often supported by a degree in social sciences, public administration, or a related field. Familiarity with CRM software, event management platforms, and data analysis tools is typically required. Outstanding communication, relationship-building, and problem-solving abilities help you foster trust and address diverse community needs. These skills are crucial for developing impactful programs, ensuring stakeholder participation, and achieving organizational goals.

How does a community program manager typically collaborate with cross-functional teams within an organization?

Community Program Managers often work closely with marketing, product, customer support, and communications teams to ensure that community initiatives align with broader organizational goals. This collaboration can include coordinating campaigns, gathering product feedback from community members, and developing resources that support user engagement. Regular meetings and open communication are essential for sharing insights from the community and ensuring consistent messaging. This cross-departmental teamwork is key to creating impactful, well-supported community programs.

What is the difference between Community Program Manager vs Community Outreach Coordinator?

AspectCommunity Program ManagerCommunity Outreach Coordinator
ResponsibilitiesOversees community programs, manages teams, develops strategiesCoordinates outreach activities, builds community relationships, promotes programs
Required SkillsProject management, leadership, communicationCommunication, relationship-building, event planning
Work EnvironmentOffice-based with community engagement eventsFieldwork, community events, outreach activities
Common EmployersNonprofits, government agencies, educational institutionsNonprofits, social services, health organizations

The Community Program Manager typically leads and manages community initiatives, focusing on strategy and team oversight. In contrast, the Community Outreach Coordinator primarily focuses on executing outreach activities and building community relationships. Both roles require strong communication skills, but the Program Manager often needs project management experience. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Community Program jobs in Austin, TX? The most popular types of Community Program jobs in Austin, TX are:
What job categories do people searching Community Program Manager jobs in Austin, TX look for? The top searched job categories for Community Program Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Community Program Manager jobs? Cities near Austin, TX with the most Community Program Manager job openings:
Infographic showing various Community Program Manager job openings in Austin, TX as of July 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $106,516 per year, or $51.2 per hour.

Program Manager, Customer & Community Engagement

SailPoint Technologies Holdings, Inc.

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

We're looking for a Customer & Community Engagement Program Manager to design and scale community engagement programs that activate customers, deepen customer relationships and retention, and drive long-term customer value. This role is responsible for building programs, experiences, and engagement systems that drive repeat participation, peer-to-peer problem-solving, and turn customer engagement into measurable business impact.
This role goes beyond traditional community management. You won't simply manage a community- you'll launch and evolve a modern customer engagement ecosystem. You'll architect and lead programs that energize our customer base, including webinars, events, technical community advocacy initiatives, and scalable engagement campaigns that give customers compelling reasons to return, participate, and grow with us over time.
You'll sit within the Customer Experience & Enablement team and work cross-functionally with Customer Success, Developer Relations, Product, and Marketing to ensure our engagement efforts support customer activation, retention, product adoption, and customer insight generation. We're looking for someone with a strong program management and marketing mindset who can blend strategy, experimentation, and execution to build programs customers genuinely value.
What You'll Do
Program Strategy & Execution
  • Own the strategy, design, and execution of community engagement programs across channels (webinars, events, forums, community blogs, and more)
  • Build and scale structured programs, including:
  • Super user program
  • User-generated content campaigns
  • Technical advocacy initiatives
  • Learning & career development programs
  • Design repeatable participation loops that drive ongoing engagement (not one-time events)
  • Continuously evaluate and evolve program formats to maximize impact and scalability

Events & Webinar Ownership (End-to-End)
  • Own a scaled webinar and events program (content planning, speaker management, promotion, execution, and follow-up)
  • Build a consistent event cadence aligned to community and business priorities
  • Convert event participation into ongoing community engagement and contribution
  • Ensure events are integrated into broader community programs (not standalone moments)

Engagement & Lifecycle Strategy
  • Define what meaningful engagement looks like and how it supports business goals
  • Identify and activate high-potential members and emerging community leaders
  • Create pathways for members to deepen participation over time (attendee → contributor → advocate)
  • Experiment with new approaches to engagement, including AI-enabled and scalable formats
  • Translate community engagement into deeper learning opportunities by seamlessly connecting users to formal training and certification in Identity University

Activation & Campaign Integration
  • Design community-driven activations (challenges, discussions, campaigns) that support key initiatives
  • Partner with marketing to align community programs with campaigns and product launches
  • Ensure community is an active channel in broader go-to-market efforts

Cross-functional Collaboration
  • Engage with the Customer Success team to develop programs that support customer onboarding, adoption, retention, and advocacy goals
  • Partner with Developer Relations to build a cohesive community experience and complementary engagement programs
  • Collaborate with Product Management to ensure user feedback informs decisions
  • Work with Marketing to ensure that community content and programs align with brand, messaging, and target audiences
  • Build and deploy a cross-functional network of internal Subject Matter Experts and Technical Advocates, leveraging their expertise to champion programs and drive deeper community participation

Measurement & Optimization
  • Define and track KPIs for engagement programs, including:
  • Activation rate
  • Repeat participation
  • Program engagement and contribution
  • Analyze program performance and member behavior to identify what drives retention
  • Make informed decisions on what to scale, iterate, or sunset

What Success Looks Like (First 6 Months)
  • Multiple active programs driving repeat engagement, not just attendance
  • Clear increase in returning and participating community members
  • Events that consistently convert into ongoing community activity
  • A defined and growing group of highly engaged "core" community members

What We're Looking For
  • 4+ years of experience in marketing, program management, or community management
  • Proven track record of building programs from scratch and scaling them
  • Strong understanding of engagement mechanics and user behavior
  • Ability to translate user feedback and data into clear insights and actions
  • Experience working cross-functionally in fast-paced environments
  • Comfortable with ambiguity and motivated to shape and build a function
  • Strong communication and organizational skills

Nice to Have
  • Experience building or scaling a super user, advocacy, or user community program
  • Background in B2B or SaaS environments
  • Familiarity with AI-driven engagement tools or automation strategies

What Sets You Apart
  • You think in systems and loops, not just activities
  • You don't just run programs-you build engines that sustain engagement
  • You're highly proactive and take ownership of outcomes, not just execution

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-max, USD):
$0 - $0.00
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.