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Community Operations Manager Jobs in Madison, WI

Job Summary MacLean-Fogg is hiring an Operations Manager for our Whitewater, WI manufacturing ... communities. Equal Employment Opportunity & Accommodations MacLean-Fogg and its affiliated ...

Job Summary MacLean-Fogg is hiring an Operations Manager for our Whitewater, WI manufacturing ... communities. Equal Employment Opportunity & Accommodations MacLean-Fogg and its affiliated ...

Job Summary MacLean-Fogg is hiring an Operations Manager for our Whitewater, WI manufacturing ... communities. Equal Employment Opportunity & Accommodations MacLean-Fogg and its affiliated ...

Job Summary MacLean-Fogg is hiring an Operations Manager for our Whitewater, WI manufacturing ... communities. Equal Employment Opportunity & Accommodations MacLean-Fogg and its affiliated ...

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Showing results 1-20

Community Operations Manager information

See Madison, WI salary details

$31.2K

$64K

$119.4K

How much do community operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for community operations manager in Madison, WI is $63,950.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $78,100.00 per year, depending on experience, location, and employer.

What does a community operations manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a community operations manager?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a community operations manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

What are popular job titles related to Community Operations Manager jobs in Madison, WI?

For Community Operations Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Community Operations Manager jobs in Madison, WI look for?

The top searched job categories for Community Operations Manager jobs in Madison, WI are:

Infographic showing various Community Operations Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,950 per year, or $30.7 per hour.

Full-time

Posted 21 days ago


Job description

McFarland Villa Assisted Living | McFarland, WI
Make a Difference Every Day
McFarland Villa Assisted Living is seeking a compassionate, organized, and driven Operations Manager to help lead our community and support exceptional resident care. In this role, you'll partner closely with the Executive Director to ensure a welcoming, safe, and home-like environment for residents while fostering a positive workplace culture for team members.
This is an excellent opportunity for a leader who is passionate about senior living, team development, customer service, and operational excellence.
Starting Salary is 60K annually
What You'll Do
As the Operations Manager, you will help oversee the daily operations of our assisted living community while supporting residents, families, and employees.
Resident & Family Experience
  • Promote a warm, supportive, and resident-centered environment.
  • Build positive relationships with residents, families, and community partners.
  • Respond promptly and professionally to resident and family concerns.
  • Participate in resident service planning and customer service meetings.
  • Identify opportunities to enhance resident satisfaction and quality of life.
Team Leadership
  • Foster a culture of teamwork, accountability, and exceptional customer service.
  • Support recruitment, onboarding, training, and retention efforts.
  • Coach and mentor team members to achieve their highest potential.
  • Promote open communication and employee engagement.
  • Recognize achievements and support staff development.
Community Operations
  • Assist the Executive Director with daily operations and strategic goals.
  • Ensure staffing levels appropriately meet resident needs and regulatory requirements.
  • Monitor community performance related to resident satisfaction, occupancy, and staff retention.
  • Oversee ongoing staff education and required documentation.
  • Support community marketing and outreach initiatives.
Compliance & Safety
  • Ensure compliance with Resident Rights, HIPAA, and all applicable assisted living regulations.
  • Assist with maintaining survey readiness and regulatory compliance.
  • Support workplace safety initiatives and injury follow-up procedures.
  • Help maintain a safe, attractive, and secure community for residents, visitors, and staff.
What We're Looking For
Qualifications
  • Meets all education requirements established by state assisted living regulations.
  • Ability to obtain and maintain Assisted Living Executive Director certification within required timelines.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work independently and make sound decisions in a fast-paced environment.
  • Professional demeanor with a passion for serving seniors.
Preferred Experience
  • Leadership experience in assisted living, healthcare, senior living, long-term care, hospitality, or a related field.
  • Experience supervising staff and managing daily operations.
  • Knowledge of assisted living regulations and compliance standards.
Physical Requirements
  • Frequent movement throughout the community during the workday.
  • Ability to stand and walk for extended periods.
  • Ability to occasionally lift up to 20 pounds and support up to 50 pounds.
  • Ability to assist during emergency situations, including resident evacuations when necessary.
Why McFarland Villa?
At McFarland Villa, we are committed to creating an environment where residents feel at home and employees feel valued. Join a team that leads with compassion, embraces teamwork, and is dedicated to enriching the lives of those we serve.
If you're ready to lead with heart, inspire a team, and make a meaningful impact in the lives of seniors, we encourage you to apply today!
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.