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Community Medical Liaison Jobs (NOW HIRING)

Diverge Health

Practice Liaison

Springfield, IL · On-site

Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs ... a mission to strengthen communities from within, unlocking people's ability to live their ...

Diverge Health

Practice Liaison

East Saint Louis, IL · On-site

Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs ... a mission to strengthen communities from within, unlocking people's ability to live their ...

Diverge Health

Practice Liaison

East Saint Louis, IL · On-site

Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs ... a mission to strengthen communities from within, unlocking people's ability to live their ...

Diverge Health

Practice Liaison

Carbondale, IL · On-site

Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs ... a mission to strengthen communities from within, unlocking people's ability to live their ...

Hart Medical Equipment

Hospital Liaison

Detroit, MI · On-site

Hart Medical Equipment provides a full range of home care products and support services based on ... hospital staff and community partners. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable ...

Nemours

Orthopedic Authorization Liaison

Wilmington, DE · On-site

... medical terminology. * Develop spreadsheets and databases to analyze data, track authorization and ... communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We ...

DaVita, Inc.

Transplant Liaison - Atlanta, GA

Atlanta, GA · On-site +1

$80K/yr

... community organizations to enhance patient education, streamline care coordination, and improve ... Medical Assistant (MA) or Care Coordination experience required. * Bachelor's degree in Health Care ...

Hart Medical Equipment

Hospital Liaison

Detroit, MI · On-site

Hart Medical Equipment provides a full range of home care products and support services based on ... hospital staff and community partners. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable ...

Hart Medical Equipment

Hospital Liaison

Detroit, MI · On-site

Hart Medical Equipment provides a full range of home care products and support services based on ... hospital staff and community partners. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable ...

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Community Medical Liaison information

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$10

$25

$43

How much do community medical liaison jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for community medical liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What is a community medical liaison?

A Community Medical Liaison (CML) is a healthcare professional who acts as a bridge between pharmaceutical or biotechnology companies and the local medical community. They provide scientific and clinical information about products, facilitate communication between healthcare providers and industry, and support educational initiatives. CMLs help ensure that doctors and other healthcare professionals are informed about the latest research, therapies, and treatment guidelines. Their role is crucial in fostering relationships, addressing medical inquiries, and supporting patient care within the community.

What is the difference between Community Medical Liaison vs Medical Sales Representative?

AspectCommunity Medical LiaisonMedical Sales Representative
CredentialsHealthcare background, certifications often preferredSales and marketing experience, sometimes healthcare knowledge
Work EnvironmentHospitals, clinics, community health settingsMedical device/pharmaceutical companies, client offices
Employer & IndustryHealthcare providers, hospitals, health organizationsMedical device/pharmaceutical companies, healthcare industry
Primary FocusBuilding relationships, patient education, community outreachPromoting products, generating sales, client acquisition

While both roles involve healthcare interactions, Community Medical Liaisons focus on community engagement and patient education within healthcare settings, whereas Medical Sales Representatives concentrate on selling medical products and devices to healthcare providers.

What are the key skills and qualifications needed to thrive as a community medical liaison, and why are they important?

To thrive as a Community Medical Liaison, you typically need a strong background in life sciences or healthcare, often with a bachelor’s or advanced degree, as well as knowledge of clinical research and therapeutic areas. Familiarity with CRM systems, medical databases, and sometimes certification in medical affairs or pharma sales is beneficial. Outstanding interpersonal skills, active listening, and the ability to communicate complex information clearly are critical soft skills for success in this role. These qualifications enable effective relationship-building with healthcare providers, ensure accurate scientific exchange, and support the strategic objectives of both the organization and the community.

How does a community medical liaison typically collaborate with healthcare providers and community organizations?

Community Medical Liaisons (CMLs) work closely with healthcare providers, advocacy groups, and community organizations to disseminate scientific and medical information about specific therapies or disease states. They often build strong relationships through regular meetings, educational presentations, and by serving as a resource for up-to-date clinical information. CMLs also facilitate feedback from the community to their organization, ensuring that local needs and concerns are addressed. Collaboration may involve organizing workshops, supporting clinical trials, or responding to inquiries, making interpersonal and communication skills essential for success in this role.
More about Community Medical Liaison jobs
What cities are hiring for Community Medical Liaison jobs? Cities with the most Community Medical Liaison job openings:
What states have the most Community Medical Liaison jobs? States with the most job openings for Community Medical Liaison jobs include:
What job categories do people searching Community Medical Liaison jobs look for? The top searched job categories for Community Medical Liaison jobs are:
Community Medical Liaison jobs near you
Infographic showing various Community Medical Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

Practice Liaison

Diverge Health

Springfield, IL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.
We are looking for a Practice Liaison to join our growing team! A key role in our market operations team, the Practice Liaison will be accountable for ensuring that participating practices can continually access, and have a clear understanding of how to utilize, Diverge Health's technology and care solutions. We are looking for someone who has excellent communication skills, and the ability to communicate with providers, payers, and non-clinical care teams.
What you'll do
The Practice Liaison serves as the primary point of contact between Diverge Health and our partnered practices. This person will partner with cross-functional stakeholders such as Network Development and Local Care teams to establish relationships with practices and then maintain regular communication between the practice and the Care Team regarding patient care plans. The Practice Liaison is expected to support the practice with ongoing workflow development, monitoring, and implementation as it relates to operational initiatives that will improve practice performance in the areas of panel management, quality (including gap closure, pre-visit planning, and post-visit documentation), risk adjustment (in applicable markets), and high-risk patient engagement. The Practice Liaison also delivers and/or facilitates regular training related to these areas and other aspects of value-based care.
Key areas you'll add value
  • Jointly with Network Development Representatives, establish relationships with practices following initial network contracting.
  • Lead the new practice onboarding process, including development of the onboarding plan, scheduling and delivering trainings, and arranging practice access to Diverge Health technology solutions.
  • Provide education and training to clinicians and staff on value-based care, Diverge Health's incentive plan, and best practices in quality and risk adjustment (Medicaid and other lines of business as applicable).
  • Facilitate presentation and discussion of performance scorecards, claims data, and gap reports, translating insights into clear, actionable steps.
  • In collaboration with practice leadership, develop initiatives that drive value-based transformation and improve quality, efficiency, and overall practice performance.
  • Facilitate access to Diverge Health resources, including Medical Directors, Care Team members, and technology solutions.
  • Maintain regular communication between practices and the Care Team regarding patient care plans developed by Diverge Health.
  • Facilitate quarterly Joint Operating Committee (JOC) meetings with the Market Medical Director to review incentive performance, quality scorecards, and care team engagement, and to improve practice performance in quality, documentation, and patient engagement.
  • Support practices in navigating EMRs, Diverge's Provider Portal, and other technology platforms; serve as a resource for resolving operational or data-related issues.
  • Maintain accurate and up-to-date practice profiles in Diverge Health's CRM, including provider rosters, contact information, tiering, communications plans, and engagement cadence (e.g., JOC frequency).
  • Meet defined practice engagement and performance goals, balancing external practice interactions with internal meetings, travel, and administrative responsibilities.

What you'll bring
  • Bachelor's degree (or equivalent experience) in business, healthcare administration, or a related field.
  • A graduate or professional degree in business, management, healthcare policy, healthcare administration or a related field preferred.
  • 2-4 years of experience in a healthcare operational or customer-facing role (provider or payer), with familiarity in primary care practice workflows (scheduling, billing, documentation).
  • 2+ years experience with a value-based care company preferred
  • Strong understanding of value-based care (VBC) models and how they differ from fee-for-service, with experience supporting practices in a VBC environment.
  • Knowledge of HEDIS quality measures, including effectiveness of care, access & availability, and utilization.
  • Familiarity with risk adjustment methodologies, especially Hierarchical Condition Categories (HCCs) and related documentation requirements.
  • Ability to interpret reports and dashboards to track performance, close quality gaps, and identify opportunities for improved outcomes.
  • Proficiency in Microsoft Office, especially PowerPoint (provider-facing presentations) and Excel (data analysis).
  • Proven ability to balance competing priorities in dynamic, fast-paced environments.
  • A proactive self-starter who can work independently while thriving in a collaborative team setting.
  • Strong communication and presentation skills with the ability to engage clinicians, staff, and practice leadership.
  • Comfort adapting to change and navigating ambiguity in high-growth environments.

Physical Requirements
  • Ability to travel within the community; must have a valid driver's license and car insurance, and access to reliable transportation for physician office visits.
  • Lift and carry materials and supplies.
  • Stand, walk, and move for extended periods while conducting physician office visits.
  • Adapt to varying environmental conditions (both outside while traveling the community and inside physician offices).

Who we're looking for
  • Ability to deal with difficult people outside of the organization while maintaining a high level of professionalism and integrity.
  • Ability to manage multiple projects simultaneously.
  • Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others
  • Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments
  • A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and deliver
  • Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions
  • Strength in authentically connecting with people from all walks of life with empathy and humility

This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $90,000 - $105,000.
Our Investors
Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare.
At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team.
Special Considerations
Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs.
At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones.
Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

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