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Community Manager Jobs in Cape Cod, MA (NOW HIRING)

WeWork

Community Manager, Boston

Cambridge, MA · On-site

Community Manager | Community About the Opportunity As a Community Manager, you will be required to report to buildings you manage each day and will be the owner of the Member experience in each ...

WeWork

Community Manager, Boston

Cambridge, MA

Community Manager | Community About the Opportunity As a Community Manager, you will be required to report to buildings you manage each day and will be the owner of the Member experience in each ...

Arcaea

Community Manager (Social Media)

Boston, MA

$70K - $90K/yr

Community management is a daily responsibility, and our audience doesn't operate on a Monday-Friday schedule. This role includes monitoring our social channels on weekends to ensure timely awareness ...

Greystar Real Estate Partners

$23.50 - $28.25/hr

SUMMARY This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing ...

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All JobsCommunity JobsCommunity Manager JobsCommunity Manager Jobs in Cape Cod, MA

Community Manager information

See Cape Cod, MA salary details

$33.2K

$63.2K

$99.2K

How much do community manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for community manager in Cape Cod, MA is $63,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $71,800.00 per year, depending on experience, location, and employer.

What is a community manager?

A community manager is a professional responsible for building, maintaining, and engaging an online or offline community around a brand, organization, or product. They often manage social media platforms, create content, and interact with members to foster positive relationships and brand loyalty. Strong communication skills and familiarity with social media tools are essential for this role.

What are the duties of a community manager?

A community manager is responsible for building and maintaining relationships within an online or physical community, engaging members, moderating discussions, and creating content to foster a positive environment. They often monitor social media platforms, respond to inquiries, analyze engagement metrics, and develop strategies to grow the community. Strong communication skills and familiarity with social media tools are essential for this role.

What Is a Community Manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media executives, media directors, or content strategists can earn $150,000 or more annually. These positions often require extensive experience, strong leadership skills, and proficiency with industry tools like analytics platforms and content management systems.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

How much is a community manager paid?

Community managers typically earn between $45,000 and $75,000 annually, depending on experience, location, and the size of the organization. Entry-level roles may start around $40,000, while experienced managers or those in larger companies can earn over $80,000. Compensation often includes benefits and opportunities for bonuses or incentives.

How does a Community Manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What does a Community Manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What are the key skills and qualifications needed to thrive as a Community Manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.
More about Community Manager jobs
What are popular job titles related to Community Manager jobs in Cape Cod, MA? For Community Manager jobs in Cape Cod, MA, the most frequently searched job titles are:
What job categories do people searching Community Manager jobs in Cape Cod, MA look for? The top searched job categories for Community Manager jobs in Cape Cod, MA are:
What cities near Cape Cod, MA are hiring for Community Manager jobs? Cities near Cape Cod, MA with the most Community Manager job openings:
Community Manager jobs near you
Infographic showing various Community Manager job openings in Cape Cod, MA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,179 per year, or $30.4 per hour.
Community Manager, Boston

Community Manager, Boston

WeWork

Cambridge, MA • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 20 days ago

Job description

About Us
At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work.
Community Manager | Community
About the Opportunity
As a Community Manager, you will be required to report to buildings you manage each day and will be the owner of the Member experience in each building in your portfolio, generally 2-4. You will also be responsible for ensuring we are meeting our member's needs and our WeWork global standards and targets on member experience satisfaction.
Depending on the location you are assigned, you'll either work with a variety of members from different backgrounds and industries, or focus your efforts on one of our Enterprise clients. Employees supporting our Enterprise locations may have different holidays, technical systems, operational and relationship requirements, and property management responsibilities than employees in our Classic locations.
Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:
Membership Engagement & Retention:
  • Assume ownership and manage the relationship with key accounts within the multiple buildings you oversee.
  • Ensure all accounts within your buildings have an assigned point of contact.
  • Meet with members to resolve issues, process member terminations, and other issues of complexity.
  • Serve as a point of escalation and be a final decision maker on WeWork policies and procedures to members.
  • Monitor the Medallia escalation process to ensure alerts are being properly addressed.
  • Be accountable for member retention, Net Promoter Scores, and overall member satisfaction.
  • Review Net Promoter Scores and member satisfaction results regularly and implement building-specific plans to improve KPIs.
  • Lead building site tours for VIPs as needed.
  • Communicate and drive the success of business updates, process changes, company initiatives, and goals to the team.

Building Operations and Management:
  • Ensure quality and upkeep expectations are being adhered to and SLAs for member submitted requests are being met.
  • Hold the team accountable for general operational policies and standards.
  • Engage with Landlords in conjunction with the Asset Director and Real Estate to handle any building-related escalations.
  • Escalate reoccurring issues as it relates to 3rd party vendors to appropriate teams for resolution.
  • Be accountable for building-level Opex in partnership with the Building Operations team.
  • Conduct tours of the space for potential new members while sharing benefits tailored to their needs.
  • Analyze cluster ancillary revenue data, drive initiatives to increase ancillary revenue in your cluster and partner with central teams on ancillary revenue driving projects (i.e. private events, partnerships, parking, etc).
  • Oversee Community responsibilities for Member companies in buildings where Community is not present which may include owning certain operational duties, liaising with Sales and Account Management, as well as supporting specific contractual agreements.

Team Management:
  • Oversee and lead teams within your buildings to execute on their objectives as an individual and a team to reach business & member goals.
  • Ensure teams have been trained thoroughly during the on-boarding process and have the tools necessary to succeed in their respective roles.
  • Ensure your time is split appropriately between your buildings to make sure teams feel supported in their day-to-day activities.
  • Support direct reports in the creation of a development plan, through ongoing tailored coaching and by meeting with them weekly in a one-on-one setting to deliver feedback.
  • Support individuals to pursue meaningful growth opportunities, within the role and through promotion. Recognize positive performance as appropriate.
  • Track performance of direct reports regularly and conduct performance management reviews in sync with WeWork's People Calendar.

Budget Setting & Expense Tracking:
  • Provide input to and set monthly, quarterly and yearly budgets Review monthly building budget and result comprehensively for optimization.

About You
We'd love to hear from you if you meet the qualifications below:
  • 5+ years or equivalent experience in hospitality, marketing, multi-unit retail, startups, finance, consulting, or related experience. Customer service experience required.
  • 2+ years of management experience of leading a team made up of individual contributors
  • Bachelor's Degree or equivalent experience preferred in Business, Marketing, Hospitality, or other related degrees
  • Understanding and experience leading a team
  • Must have strong verbal and written communication skills, project management, and business operations experience
  • Like challenges, and embraces change in a fast-paced environment
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion

Compensation & Benefits
Base Pay: $100,000 annually
Incentive Compensation: WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment.
Benefits: Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance.
Life at WeWork
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

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