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Community Coordinator Jobs in Springfield, MA (NOW HIRING)

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Community Coordinator information

See Springfield, MA salary details

$28.4K

$53.4K

$83.2K

How much do community coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for community coordinator in Springfield, MA is $53,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $63,800.00 per year, depending on experience, location, and employer.

What is a community coordinator?

A community coordinator is responsible for tracking issues within a community, assisting with the development of programs and the coordination of events. As a community coordinator, you ensure community programs are diverse and fit various individuals’ needs. Other duties include preparing reports on community issues, responding to requests from community residents, and supporting the community manager. You should have experience working with people and possess strong communication skills to excel in this career. Additionally, attention to detail and the ability to follow through on commitments are key.

What is a community coordinator?

A Community Coordinator is a professional responsible for building, managing, and nurturing relationships within a community, often representing an organization or group. They plan and execute events, manage communications, and foster engagement among members both online and offline. Community Coordinators act as a bridge between the organization and its audience, ensuring a positive and inclusive atmosphere while addressing members' concerns and feedback.

What are the key skills and qualifications needed to thrive as a community coordinator?

To thrive as a Community Coordinator, you need strong organizational abilities, event planning experience, and a background in communications or related fields. Familiarity with community management platforms, social media tools, and basic CRM systems is typically required. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help you engage diverse groups and foster meaningful connections. These skills and qualities are crucial for building vibrant, inclusive communities and ensuring effective engagement and program delivery.

What are some common challenges a community coordinator faces when trying to engage diverse groups, and how are they typically addressed?

Community Coordinators often work with members from varied backgrounds, interests, and communication styles, which can make fostering inclusive engagement a challenge. To address this, coordinators frequently use a mix of online and in-person events, targeted communications, and feedback mechanisms to ensure all voices are heard. Building trust and adapting strategies to fit the unique needs of different groups are key, and many coordinators collaborate closely with leadership and other team members to continuously refine their approach for maximum community involvement.

What is the difference between Community Coordinator vs Community Outreach Specialist?

AspectCommunity CoordinatorCommunity Outreach Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer a bachelor's degree in communications, social work, or related fieldsSimilar; often requires a bachelor's degree in communications, social sciences, or related areas
Work EnvironmentCommunity centers, non-profits, local government agenciesNon-profits, government agencies, community organizations
Employer & Industry UsageUsed in local government, non-profits, educational institutionsCommon in non-profits, health organizations, government outreach programs
Search & Comparison IntentPeople compare to understand roles in community engagement and coordinationOften compared to understand outreach and public relations efforts

While both roles focus on community engagement, a Community Coordinator typically manages local programs and events, ensuring community needs are met. A Community Outreach Specialist primarily focuses on building relationships, promoting programs, and increasing community participation through outreach efforts.

More about Community Coordinator jobs

What are the most commonly searched types of Community jobs in Springfield, MA?

The most popular types of Community jobs in Springfield, MA are:

What job categories do people searching Community Coordinator jobs in Springfield, MA look for?

The top searched job categories for Community Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Community Coordinator jobs?

Cities near Springfield, MA with the most Community Coordinator job openings:

Community Coordinator jobs near you
Infographic showing various Community Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,440 per year, or $25.7 per hour.

Care Coordinator

Mental Health Association - Western MA

Springfield, MA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Position Summary

The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans.

Pay Rate: $19 - $21 an hour

Open Shift: Tuesday through Friday 9am-5pm, Saturday 10am-6pm (40hrs)

Key Responsibilities
  • Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up.
  • Develop and maintain connections with community resources and behavioral health services, including those available through clients’ insurance.
  • Coordinate MAT, psychiatric services, and other clinical supports during residency and assist with aftercare planning post-discharge.
  • Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team.
  • Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services.
  • Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards.
  • Engage with clients regularly to assess ongoing needs, provide support, and update care plans as appropriate.
  • Maintain communication with external providers to ensure coordinated and continuous care across services.
  • Provide crisis support and assist in developing crisis prevention and response plans when needed.
  • Collaborate with program staff to ensure services are trauma-informed, person-centered, culturally responsive, and aligned with agency standards and regulations.
About the GRIT Program

The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

  • Valid driver’s license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours.
  • High School Diploma or equivalent (GED) required.
  • Bachelor’s Degree in a related field preferred.
  • Prior experience in Human Services required.
  • Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
  • $19 - $21 an hour