Community Association Manager Jobs in Delaware (NOW HIRING)

Our Promise:

Ensure every youth and teen we serve is on a pathway to success
Improve the health and wellbeing of every individual and family we serve
Unite communities and inspire service to others

Benefits & Perks:

Full benefits package including Dental, Vision & Health Insurance
Generous PTO vacation, 12 paid holidays, and sick leave
Free Nationwide Y Membership for your Household
12% Employer-Funded Retirement Plan upon meeting eligibility
Learning and development workshops
Career advancement opportunities
Staff Discounts on Programs & Services and more!

Salary: $70,000 – $90,000 per year. Final compensation is based on factors such as the skills, qualifications, and experience.

The person who will thrive in this role is organized, creative, and systems-minded, and energized by helping others succeed. They run campaigns well, coach staff and volunteers with patience, build practical fundraising resources, manage data with care, and keep multiple priorities moving. They can articulate the YMCA's mission clearly and help others find their own confident way of doing the same. This is not a frontline fundraising position.

This is an in-person, relationship-driven role that requires regular presence at our YMCA of Delaware Association Resource Center, at YMCA branches, and in the community. We also value flexibility and may support a limited hybrid schedule aligned with position demands and impact.

Essential Responsibilities:

Annual Giving Strategy & Execution:
• Lead the planning, execution, and evaluation of the YMCA of Delaware’s Annual Giving strategy in partnership with the Chief Development Officer and executive leadership at our YMCA branches
• Develop campaign frameworks, timelines, tools, and best practices that support consistent execution across branches.
• Monitor campaign performance throughout the year, providing regular reports, insights, recommendations, and solutions to improve results.

Fundraising Capacity & Culture of Philanthropy:
• Work collaboratively across the organization to embed a culture of philanthropy, ensuring staff and volunteers understand their role in donor engagement and fundraising.
• Support Community Executive Directors by strengthening systems and practices for donor identification, cultivation, education, solicitation, and stewardship.
• Serve as a strategic partner and coach to branch leaders to increase confidence, consistency, and effectiveness in fundraising efforts.

Training & Volunteer Engagement:
• Design and deliver training, workshops, and practical tools for Executive Directors, Business Managers, Program Staff, and Volunteers focused on fundraising fundamentals, relationship-building, and campaign readiness.
• Support the training and engagement of volunteers who assist with Annual Giving and branch-based fundraising efforts.
• Develop resources that enable volunteers and staff to serve as effective ambassadors for the YMCA’s mission and impact.

Donor Engagement & Stewardship Systems:
• Strengthen donor stewardship practices by developing clear standards, timelines, and tools for acknowledgment, recognition, education, and ongoing engagement.
• Partner with branch leaders and development staff to improve donor retention, upgrades, and overall donor experience.
• Support capital campaign efforts as needed, including donor research, meeting preparation, stewardship, reporting, and related activities in partnership with the Chief Development Officer.
• Support the planning and execution of donor-facing special events, including cultivation events, stewardship receptions, and fundraising events tied to Annual Giving and capital campaign initiatives.

Communication & Campaign Messaging:
• Partner with internal teams to develop clear, compelling campaign messaging and donor-centered storytelling that highlights YMCA impact.
• Support branch fundraising efforts by identifying mission-centric stories, engagement opportunities, and donor communication strategies tied to Annual Giving.
• Contribute to donor-facing written and verbal communications aligned with YMCA values and campaign goals.
• Translate the YMCA's mission into language that resonates with donors, volunteers, and community partners, and coach staff and volunteers to do the same in their own conversations and outreach.

Technology, Data, & Reporting:
• Leverage fundraising and creative tools including Classy, Salesforce, iWave, MatchPro360, and Canva to support fundraising execution and donor engagement.
• Ensure accurate tracking, analysis, and reporting of Annual Giving performance across branches.
• Use data and insights to inform strategy, improve campaign effectiveness, and support decision-making by branch and association leadership.

Capital Campaign Support:
• Develop and maintain prospect research, screening, and tracking systems across capital campaign portfolios in partnership with the Chief Development Officer
• Leverage campaign cases for support to develop messaging frameworks and donor communications across capital campaigns
• Prepare meeting agendas, briefing materials, and follow-up documentation for campaign solicitations and donor meetings
• Coordinate donor engagement activities tied to capital campaign initiatives
• Lead tracking and reporting on capital campaign progress including prospect movement, solicitations, commitments, and donor engagement metrics

Other Responsibilities:
• Perform other duties as assigned by the Chief Development Officer.

Minimum Qualifications:

Education & Experience:
• Bachelor's degree or equivalent combination of education and relevant experience.
• Three or more years of experience in fundraising, development operations, annual giving, or a related field. Experience in membership organizations, higher education, or healthcare philanthropy is also applicable.
• Experience working within complex, multi-site, or matrixed organizations is a plus.
• Proficiency with fundraising and creative tools such as Microsoft Office, Salesforce or comparable CRM systems, Classy or similar online giving platforms, Canva or similar creative tools, and data management and reporting systems.

Fundraising & Philanthropy Expertise:
• Understanding of Annual Giving strategies, including campaign planning, donor stewardship, messaging, segmentation, and multi-channel engagement.
• Experience supporting donor retention, upgrades, and consistent campaign performance through strong systems and execution.
• Ability to translate fundraising strategy into clear plans, tools, and timelines that drive results across teams.
• Knowledge of capital campaign operations, prospect management, and donor stewardship best practices.

Leadership, Training & Influence:
• Strong leadership and relationship-building skills with the ability to influence, coach, and align staff and volunteers without direct supervisory authority.
• Experience designing and delivering training and practical tools that build fundraising confidence and competence among staff and volunteers.
• Experience fostering shared accountability and a culture of philanthropy across diverse teams.

Project & Volunteer Management:
• Highly organized, with the ability to manage multiple concurrent projects, deadlines, and stakeholders while maintaining attention to detail.
• Experience working collaboratively with volunteers, including training, coordinating, and supporting volunteer committees and fundraising initiatives.

Communication & Storytelling:
• Strong verbal and written communication skills, with the ability to adapt messaging for a wide range of audiences, including senior leaders, board members, staff, volunteers, and donors.
• Experience developing donor-centered storytelling and campaign messaging that supports engagement, understanding, and giving.
• Comfortable presenting information, facilitating discussions, and responding to questions in group settings.
• Ability to translate the YMCA's mission into compelling language for a range of audiences, and to coach staff and volunteers to do the same in donor conversations and community settings.

Mission Alignment
• A strong commitment to the mission, values, and impact of the YMCA and a passion for strengthening communities.

All Direct Service & All Leadership Positions (Training Offered Upon Hire)

CPR (Adult, Child & Infant) and AED Certification
1. American Safety & Health Institute (ASHI); Course Name: ASHI CPR & AED
2. Safety & Health (Ellis & Associates); Course Name: Community CPR & AED Provider

First Aid Certification
1. American Safety & Health Institute (ASHI); Course Name: Basic First Aid
2. Safety & Health (Ellis & Associates); Course Name: Standard First Aid Provider 

Preferred Qualifications:

• YMCA Team Leader certification is highly desirable.
• Multi-lingual
• Experience with major gifts, capital campaigns, or prospect research

The YMCA of Delaware is an equal opportunity employer.  The Y maintains a work environment in which staff are treated fairly and with respect and in which discrimination of any kind will not be tolerated.  In accordance with federal, state and local laws, we recruit,  hire, promote and evaluate all applicants and staff without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.