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Community Associate Jobs in Washington (NOW HIRING)

IWG plc

Community Associate

Mclean, VA · On-site

$20.88/hr

Community Associate 1640 Boro Place 4th Flr 22102 McLean Virginia, United States of America The world of work is changing...short commutes, flexibility, and convenience are the minimum standards ...

IWG plc

Community Associate

Calverton, MD · On-site

$21.22/hr

Community Associate Address: 3901 Calverton Blvd Suite 250 20705 Calverton Maryland The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees ...

Woda Cooper Companies

Community Manager

Columbia, MD · On-site

Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. * Administer the community ...

Woda Cooper

Community Manager

Columbia, MD · On-site

Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. * Administer the community ...

Woda Cooper

Community Manager

Columbia, MD

Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. * Administer the community ...

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Community Associate information

See Washington salary details

$11

$22

$31

How much do community associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for community associate in Washington is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.15 per hour, depending on experience, location, and employer.

What is a community associate?

A community associate works to fulfill many networking, PR, and community engagement duties on behalf of a brand or organization. As a community associate, your job consists of managing projects, developing effective outreach campaigns to increase awareness of a brand, service, or product, and tracking member engagement. You may also help create engaging content and products. Qualifications for this career typically include a combination of a high school diploma and experience or an undergraduate degree. Strong leadership and communication skills and the ability to work in a team are essential for this role.

How does a community associate typically collaborate with other departments to support member engagement?

Community Associates often serve as the bridge between members and various internal teams such as facilities, sales, and events. They may coordinate with the facilities team to resolve member issues, work with the sales department to help onboard new clients, and assist the events team in planning or executing community activities. This role requires strong communication skills and the ability to multitask, as you'll be juggling multiple requests while ensuring a positive experience for members. Regular collaboration with diverse teams is key to fostering a vibrant and supportive community environment.

What are the key skills and qualifications needed to thrive as a community associate, and why are they important?

To thrive as a Community Associate, you generally need strong organizational abilities, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, office productivity tools, and facility management systems is often required. Exceptional interpersonal skills, adaptability, and proactive communication help you excel in supporting community members and resolving issues. These competencies are crucial for fostering a positive environment, ensuring smooth operations, and delivering excellent service to clients and members.

What is the difference between Community Associate vs Community Manager?

AspectCommunity AssociateCommunity Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree often preferred; experience in community engagement
Work EnvironmentEntry-level, supporting community activities, events, and communicationOversees community programs, manages teams, and develops strategies
Employer & Industry UsageNonprofits, residential complexes, tech companies, coworking spacesCorporations, nonprofits, online platforms, real estate
Search & Comparison IntentUnderstanding entry-level roles in community engagementLooking for leadership or strategic roles in community management

The main difference between a Community Associate and a Community Manager lies in their responsibilities and experience level. Community Associates typically support community activities and require less experience, while Community Managers oversee strategic initiatives and team management. Both roles are vital in fostering community engagement across various industries.

More about Community Associate jobs

What are the most commonly searched types of Community jobs in Washington?

The most popular types of Community jobs in Washington are:

What cities in Washington are hiring for Community Associate jobs?

Cities in Washington with the most Community Associate job openings:

Community Associate jobs near you
Infographic showing various Community Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 15% Part Time, 2% Temporary, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,509 per year, or $22.8 per hour.

Community Associate

Mclean, VA • On-site

IWG plc
See more jobs at IWG plcexternal

$20.88/hr

Full-time

Retirement, PTO

Posted 9 days ago

Job description

Community Associate
1640 Boro Place
4th Flr
22102 McLean
Virginia, United States of America
The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe!
Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The opportunity
As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business.
A typical day at IWG
You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.
Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee? You're off to help her get set-up, as soon as you connect the incoming call to another customer. You make sure that all of the services are properly charged, so that invoices are accurate.
It's time for a quick coffee break. Relax and enjoy a few minutes to yourself.
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox.
And that's lunch!
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room says it's too hot in their office, no problem you are on it and open a ticket in our service portal.
You've earned yourself another breather. Relax and enjoy a few minutes to yourself.
Early afternoon, you sit down to organize next week's networking event in your center - your City Manager is just a phone call / email away, if you need any guidance or assistance. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the next person to enter the center is a prospect (someone interested in joining the IWG community), so you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.
About you
We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
  • A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
  • Happy taking ownership of problems and finding ways to solve them
  • Positive, enthusiastic, and able to adapt to fast-changing situations
  • Experience and confidence using MS Office and other basic IT equipment
  • Legally eligible to work in the Country you are applying within and at least 18 years old

What we offer
On top of a competitive total compensation package, you'll enjoy:
  • Work life balance (no standard nights/weekends)
  • Generous paid time off plans (sick and vacation)
  • 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
  • Competitive 401K Program, with a Company match
  • Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
  • A quarterly bonus plan program, plus an hourly rate of $20.88
  • A bright and inspiring work environment
  • Training and development opportunities aligned with great career path opportunities
  • A professional workplace community (business casual attire required)

Apply