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Communications Jobs in Springfield, IL (NOW HIRING)

City of DeKalb, IL

Communications Coordinator

Lincoln, IL · On-site

$106K - $154K/yr

The Communications Coordinator requires a high level of discretion and the ability to work independently with minimal supervision. POSITION CONTEXT: The position of Communications Coordinator is ...

TestingXperts

Communication Manager Lead

Springfield, IL

$28K - $28K/yr

Phone and Skype - Bachelor's degree in Communications, Marketing, Journalism, Business Administration, Public Relations or related field; Master's degree preferred Minimum of five (5) years ...

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All JobsCommunications JobsCommunications Jobs in Springfield, IL

Communications information

See Springfield, IL salary details

$30.7K

$72.2K

$246.3K

How much do communications jobs pay per year?

As of Jun 14, 2026, the average yearly pay for communications in Springfield, IL is $72,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $72,400.00 per year, depending on experience, location, and employer.

How does a Communications professional typically collaborate with other departments within an organization?

Communications professionals often serve as a bridge between departments, ensuring that messaging is consistent and tailored to various audiences. They regularly work with marketing, human resources, and executive leadership to develop campaigns, manage internal announcements, and handle crisis communications. Effective collaboration involves attending cross-departmental meetings, gathering input, and aligning communication strategies with organizational goals. This teamwork not only enhances the organization's public image but also fosters a cohesive internal culture.

What are careers in communications?

Careers in communications involve creating, managing, and delivering messages across various platforms such as media, public relations, advertising, and corporate communications. Professionals in this field often use skills in writing, editing, and media tools, and may work in settings like agencies, corporations, or non-profits. Roles include public relations specialists, corporate communicators, media planners, and content creators.

What are the key skills and qualifications needed to thrive as a Communications professional, and why are they important?

To thrive as a Communications professional, you need strong written and verbal communication skills, strategic thinking, and typically a degree in communications, public relations, or a related field. Familiarity with content management systems, social media platforms, and analytics tools is often required. Creativity, adaptability, and interpersonal skills help professionals craft compelling messages and collaborate effectively across teams. These qualifications ensure clear, consistent messaging that enhances organizational reputation and engagement with target audiences.

What jobs pay $10,000 a month without a degree?

In communications, high-paying roles such as freelance consultants, digital marketers, or social media managers can earn $10,000 or more monthly without a formal degree, especially with strong skills, a solid portfolio, and client base. Success often depends on experience, networking, and proficiency with tools like analytics platforms and content creation software.

What is the difference between Communications vs Public Relations?

AspectCommunicationsPublic Relations
CredentialsDegree in Communications, Journalism, or related fieldsDegree in Public Relations, Communications, or related fields; often includes PR certifications
Work EnvironmentCorporate, media, nonprofit, government settingsPublic-facing roles, media events, press releases, reputation management
Industry UsageUsed across various industries for internal and external messagingPrimarily in marketing, corporate reputation, and media relations
Search & Comparison IntentUnderstanding general communication roles and skillsFocus on managing public image and media relations

While both Communications and Public Relations involve managing information and messaging, Communications is broader, encompassing internal and external messaging across various platforms. Public Relations specifically focuses on shaping public perception and media relations to enhance an organization's reputation.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and experienced legal professionals. These positions often require advanced skills, extensive experience, and sometimes certifications or licenses, and may involve demanding schedules or high-pressure environments.

How to Get a Job in Communications

There are several steps to finding a job in communications. The first step is to get a degree in communications. While general degrees do exist, you should look for a program that matches with your specific aspirations. A marketing degree opens the door to a wide range of careers. While in school, you should complete an internship. This is your first opportunity to gain experience and build relationships with people in the industry. Networking with other professionals can help you land a job and grow your career in any company or organization. Next, you can use these connections to get your foot in the door. Rather than chasing that dream job right away, you should be willing to work your way up. Finally, you should develop your own brand and learn how to do public relations for yourself to showcase your talent to prospective employers.

What are communications jobs?

Communications jobs involve creating, delivering, and managing information between an organization and its audiences. Professionals in this field may handle public relations, internal communications, media relations, social media, and content creation. Their goal is to ensure clear and effective messaging to promote a positive image, inform stakeholders, and support organizational goals. Common roles include communications specialist, public relations manager, and corporate communications director.

What jobs can you get from communication?

A degree or experience in communication can lead to roles such as public relations specialist, corporate communications manager, media planner, content creator, or marketing coordinator. These jobs often require strong writing, speaking, and interpersonal skills, and may involve working with media, social media platforms, or internal company messaging.
More about Communications jobs
What are the most commonly searched types of Communications jobs in Springfield, IL? The most popular types of Communications jobs in Springfield, IL are:
What are popular job titles related to Communications jobs in Springfield, IL? For Communications jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Communications jobs in Springfield, IL look for? The top searched job categories for Communications jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Communications jobs? Cities near Springfield, IL with the most Communications job openings:
Communications jobs near you
Infographic showing various Communications job openings in Springfield, IL as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $72,179 per year, or $34.7 per hour.

Communications Coordinator

City of DeKalb, IL

Lincoln, IL • On-site

$106K - $154K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Salary: $106,228.00 - $154,030.00 Annually
Location : Police Department - 700 West Lincoln Highway, DeKalb, IL
Job Type: Full-Time
Job Number: 00274
Department: Police Department
Division: Community Support Services
Opening Date: 05/11/2026
Job Summary
The Communications Coordinator is responsible for the overall operations of the Communications Center of the Police Department including the planning, directing, coordinating, and staffing of the Center. This position will be responsible for the development, interpretation, and revision of policies and procedures necessary to operate an efficient and effective emergency communications center. The Communications Coordinator requires a high level of discretion and the ability to work independently with minimal supervision.
POSITION CONTEXT:
The position of Communications Coordinator is assigned to the Community Support Services Division of the Police Department and reports directly to the Deputy Police Chief. This position is a full-time exempt position which requires working and attending meetings outside of regular business hours including weekends and evenings. This position may also work evenings, weekends and holidays, and be on call for emergencies. The Communications Coordinator requires a high level of responsibility, flexibility while managing a 24/7 staff, the ability to work under pressure, and maintain confidentiality. This position will experience extensive contact with the general public, internal staff members, outside agencies, and the community at-large. The Communications Coordinator directly supervises a staff of full-time telecommunicators and telecommunicator specialists.
The Starting Salary Range is $106,228 - $130,129 annually based on qualifications. The full salary range for the position is $106,228 - $154,030. The City provides a comprehensive benefits package that includes medical, dental, vision and prescription benefits, life insurance coverage, HSA & flexible spending accounts, deferred compensation and participation in the Illinois Municipal Retirement Fund (IMRF).
This role is classified as an emergency response position and includes a residency requirement. Employees must establish residency within the designated area shown on the Employee Residency Boundary Map within fifteen (15) months of hire. Please click to view the attached map.
Initial review of applications will begin Monday, June 1, 2026. The position will remain open until filled.
Essential Functions
  • Plans, directs, and coordinates the activities of the Communications Center to ensure efficient call-taking, dispatching, and emergency response coordination.
  • Supervises, trains, and evaluates personnel. Participates in the selection of staff, completes employee performance evaluations, works with employees to correct deficiencies and participates in progressive disciplinary and termination procedures as required.
  • Ensures police, fire, and emergency medical service (EMS) calls are promptly dispatched, while monitoring operations to maintain performance metrics, customer service standards, and compliance with Standard Operating Procedures.
  • Collaborates with command staff, law enforcement, fire, and EMS to coordinate seamless emergency response efforts across the City. Responds to and addresses service delivery concerns as needed.
  • Monitors staffing levels, shift assignments, and workload distribution to maintain 24/7 coverage.
  • Oversees the department's Quality Assurance program. Ensures compliance with established standards, leveraging various technologies and QA tools to monitor performance, analyze trends and deliver feedback to support continuous improvement.
  • Provides leadership support during emergencies, critical incidents, and major system disruptions.
  • Directs staff training, including evaluating training options, coordinating schedules, reviewing trainee progress, and tracking required training and certifications for compliance.
  • Participates in the development and implementation of divisional goals, objectives, policies, and priorities. Assists with the development of short and mid-range plans for the division, identifies opportunities for efficiency, and improvement of service delivery and monitors work activities to ensure compliance with established policies and procedures.
  • Participates in the preparation of the departmental annual budget and forecasting divisional needs. Monitors and maintains expenditures according to budgetary guidelines and procures materials, equipment and supplies in accordance with the budgetary procedures.
  • Performs various administrative duties including efficiency reporting, accreditation compliance, mandated reporting to Illinois 911 Administrator, and call handling agreements.
  • Develops and revises policies, procedures, and work methods to achieve Center objectives.
  • Assists in compilation, analysis, and reporting of monthly, quarterly, and annual statistics data for the Division.
  • Oversees Center communication equipment including the Next Gen 911 equipment, telephones, fire alarm panel, emergency warning sirens, CCTV system, radios, and Computer Aided Dispatch (CAD) system. Ensures all systems perform efficiently and at maximum productivity. Recommends system maintenance, repair, or replacements as needed. Coordinates with vendors, IT staff, and partnering agencies to troubleshoot issues and support system upgrades.
  • Stays abreast of technology and other developments in 9-1-1 public safety emergency services.
  • Serves as a staff liaison with other public safety agencies, groups, and associations.
  • Works closely with the multi-disciplinary DeKalb County Emergency Telephone System Board (ETSB) which has oversight and authority for operational protocols.
  • Serves as liaison and primary point of contact with command level operations staff from agencies served by the Center.
  • Represents the division, department, and City, on various criminal justice systems and 9-1-1 call centers.

OTHER JOB FUNCTIONS:
  • Coordinates or responds to special projects as assigned.
  • Makes presentations to City Council, boards, commissions, civic groups, and the public as requested.
  • Attends and or serves on committees for APCO, NENA, MABAS, or other professional organizations related to public safety and emergency dispatch. Represents the City at various association meetings and seminars as approved by the Police Chief and/or Deputy Police Chief.
  • Responds and is available for after-hours contact for emergency management incidents as needed.
  • Attends professional development workshops and seminars to obtain and maintain required certifications.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • Demonstrated knowledge of public safety operations including police, fire, and EMS practices and dispatching procedures in a computer aided dispatch environment.
  • Knowledge of the operation of radio receiving and transmitting equipment and other communications equipment, including computer terminals and CAD and procedures.
  • Knowledge of progressive emergency communication centers, including familiarity with public safety functions, environment, requirements, and related laws, regulations, and systems.
  • Knowledge of applicable state and municipal codes.
  • Extensive knowledge of departmental rules, regulations, policies, and procedures and information pertaining to law enforcement, fire, and emergency medical dispatch.
  • Knowledge of regulatory agencies and legislative matters as they relate to emergency and non-emergency communications.
  • Knowledge of state and national professional and accreditation standards applicable to an emergency communications center, including APCO, NENA, NFPA, and ILEAP.
  • Ability to supervise, direct, and evaluate the work of others while leading and motivating a team.
  • Must have strong verbal and written communication skills and the ability to communicate and work effectively with diverse audiences.
  • Ability to analyze financial, budgetary, administrative, operational, and organizational data.
  • Ability to conduct research including gathering data, analyzing information, preparing reports, and making formal presentations.
  • Ability to develop and maintain collaborative working relationships with all levels of staff, management, agencies, and the general public.
  • Ability to multi-task and work under pressure with interruptions and within short time frames.
  • Ability to work independently with minimal supervision while exercising good judgment and initiative.
  • Ability to work effectively as a team player, take the initiative, and make constructive recommendations to improve overall departmental efficiency.
  • Ability to handle confidential/sensitive materials in a professional manner.
  • Must have strong organizational and time management skills.
  • Knowledge of modern office procedures, methods, and computer software, and equipment.
  • Ability and willingness to work flexible hours and respond to emergencies outside of normal business hours as required.
  • Must have the ability to maintain professional composure and take reasonable action when confronted with difficult situations.
  • Ability to type a minimum of thirty-five (35) words per minute.
  • Ability to accurately compute logistical staffing and apparatus needs.
  • Knowledge of, or the ability to gain knowledge of, street locations and City geography.
  • Ability to identify, troubleshoot, and report electronic system glitches or errors.

Minimum Qualifications
Education:
  • High school diploma or equivalent required. Bachelor's degree preferred.
  • Illinois LEADS 2000 Full Access Certification within 30 days of employment if not already certified.
  • Illinois State Police Telecommunicator Sexual Assault and Sexual Abuse Training within 30 days of employment if not already trained.
  • 40-hour PowerPhone Public Safety Dispatch Course (Emergency Medical Dispatch, Law Enforcement Dispatch, and Fire Service Dispatch) within 30 days of employment if not already certified.
  • American Heart Association Basic Life Saver CPR/AED certification within 90 days of employment if not already certified.
  • APCO Public Safety Telecommunicator Certification within 120 days of employment if not already certified.
  • APCO Fire Service Communications Course within 120 days of employment if not already certified.
  • Communication Supervisor Certification within 12 months of employment if not already certified.
  • CTO Certification within 12 months of employment if not already certified.
  • Valid driver's license.

Experience:
  • A minimum of seven years of experience in the emergency services communications or related field required.
  • A minimum of five years of experience working with communications equipment including radio equipment (consoles, mobile and portable radios), phone system including 9-1-1 software, CAD program, and Records Management software.
  • Demonstrated leadership required and previous supervisory experience preferred. Previous experience could include leading a team through direct supervision of staff or supervision of a project team, vendors, contractors, etc. Previous experience should include delegating and planning tasks, training, evaluating effectiveness, and providing feedback to others.
  • Strong working knowledge of MS Office (Word, Excel, and PowerPoint) required. Ability to gain proficiency in departmental systems and enterprise systems required.

Supplemental Information
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  • This position will work primarily in an office setting. While working in the office, the person in this position will regularly sit, stand, walk, reach with hands and arms, and talk or hear on the phone and in-person.
  • This position will occasionally lift/move up to 25 pounds.
  • This position requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • This position will require occasional travel to and from various municipal buildings and other offsite locations throughout the State.
  • This position may require long periods of standing or sitting.
  • This position will require the wearing of a telephone headset and the ability to hear, distinguish, and understand voices with background noises present.
  • Must be able to work in an environment with randomly occurring periods that are dominated by crisis and stress-filled conditions.

EQUIPMENT USED:
  • General office equipment including personal computers, laptops, printers, scanner, and fax/copy machine.
  • Communications equipment including radio equipment (consoles, mobile and portable radios), phone system including Next Generation 911 software, community alert system, scheduling software, CAD program, and Records Management software.

ADDITIONAL INFORMATION:
  • This position will require the ability to work shifts outside of normal business hours including evenings, weekends, holidays, and changing shifts as needed.

SELECTION PROCESS:
  • The selection process includes submission of an application, interview, and a background check. A drug screen (including cannabis) is completed upon conditional offer.

STATEMENT OF OTHER DUTIES DISCLAIMER:
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
The City of DeKalb is an Equal Opportunity Employer
The City of DeKalb provides a comprehensive benefits package that beings on the first day of employment and includes:
  • Medical, Dental, Vision, and Life Insurance
  • Medical and Dependent Care Flexible Spending Accounts
  • Retirement Plans through the Illinois Municipal Retirement Fund or the...

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