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Communications Program Manager information

See Boca Raton, FL salary details

$47K

$115.6K

$150.4K

How much do communications program manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for communications program manager in Boca Raton, FL is $115,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,000.00 and $132,900.00 per year, depending on experience, location, and employer.

What does a communications program manager do?

A Communications Program Manager oversees and coordinates communication strategies and campaigns for an organization or project. Their responsibilities typically include developing messaging, managing internal and external communication channels, coordinating with stakeholders, and ensuring that all communications align with organizational goals. They may also handle crisis communications, supervise communications staff, and measure the effectiveness of communication initiatives. This role requires strong project management, writing, and interpersonal skills to effectively convey information and support organizational objectives.

What is the difference between Communications Program Manager vs Communications Specialist?

AspectCommunications Program ManagerCommunications Specialist
CredentialsBachelor's degree in Communications, Marketing, or related field; often requires experience in project managementBachelor's degree in Communications, Journalism, or related field; entry-level to mid-level experience
Work EnvironmentOversees multiple projects, manages teams, and coordinates with departmentsExecutes communication tasks, creates content, and supports campaigns
Employer & Industry UsageUsed in corporate, nonprofit, and government sectors for managing communication programsCommonly found in marketing agencies, corporate communications, and media outlets

The Communications Program Manager focuses on overseeing communication strategies and managing teams, while the Communications Specialist handles content creation and supports communication efforts. Both roles require strong communication skills, but the Program Manager has broader responsibilities and project oversight.

How does a communications program manager typically collaborate with cross-functional teams to execute communication initiatives?

Communications Program Managers often work closely with marketing, public relations, product, and executive teams to ensure that messaging is consistent and aligned with organizational goals. They facilitate regular meetings, develop integrated communication plans, and coordinate efforts to launch campaigns or internal communications. Effective collaboration requires strong stakeholder management skills and the ability to translate complex information into clear, targeted messaging for various audiences. This cross-functional teamwork is essential for delivering impactful communication programs and achieving desired outcomes.

What are the key skills and qualifications needed to thrive as a communications program manager, and why are they important?

To thrive as a Communications Program Manager, you need expertise in strategic communications, project management, and content development, typically backed by a degree in communications, public relations, or a related field. Familiarity with communication platforms, project management tools like Asana or Trello, and analytics software is often required. Strong leadership, adaptability, and exceptional interpersonal skills help you effectively coordinate teams and engage stakeholders. These abilities are crucial for delivering impactful communication campaigns that align with organizational goals and drive engagement.
What job categories do people searching Communications Program Manager jobs in Boca Raton, FL look for? The top searched job categories for Communications Program Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Communications Program Manager jobs? Cities near Boca Raton, FL with the most Communications Program Manager job openings:
Communications Program Manager jobs near you
Infographic showing various Communications Program Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $115,594 per year, or $55.6 per hour.

Key Accounts Program Manager- Workers' Compensation - Transportation

Insurance Office of America

Fort Lauderdale, FL

Full-time

Medical, Retirement

Re-posted 6 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Key Accounts Program Manager – Commercial Lines 

Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. 

 
Key Responsibilities: 

  • Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. 

  • Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. 

  • Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. 

  • Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. 

  • Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. 

  • Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. 

  • Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. 

  • Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. 

  • Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. 

  • Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. 

  • Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. 

  • Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. 

  • Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. 

  • Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 

  • 7+ years of workers’ compensation underwriting experience with strong technical depth 

  • 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment 

  • Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts 

  • Working knowledge of claims trends, loss drivers, and regulatory requirements 

  • Proven ability to manage client relationships and influence strategic outcomes 

  • Excellent communication, collaboration, and carrier relationship management skills 

  • Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment 

What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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