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Communications Operator Jobs in Alabama (NOW HIRING)

Transit Management of Montgomery

OPERATOR

Montgomery, AL · On-site

$17.50 - $23.50/hr

Ability to communicate effectively with the public required. Essential Job Functions * Deals with ... Operating the vehicle is an essential function of the job. * Operator sits while operating vehicle ...

Transit Management of Montgomery

OPERATOR

Montgomery, AL · On-site

$17.50 - $23.50/hr

Ability to communicate effectively with the public required. Essential Job Functions * Deals with ... Operating the vehicle is an essential function of the job. * Operator sits while operating vehicle ...

Energy Developments Pty Ltd

Operator

Collinsville, AL · On-site

Effective communication skills (verbal and written). * Teamwork skills to cooperate and communicate ... record, and adjust operating parameters. EDL is committed to creating a diverse and inclusive ...

Illinois Tool Works

Support Operator

Decatur, AL · On-site

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support Operator Illinois Tool Works, Inc. is a Fortune 200 global industrial company centered on a ... Communicate with associate(s) from previous shifts and other line team members about safety ...

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Showing results 21-40

All JobsCommunications Operator JobsCommunications Operator Jobs in Alabama

Communications Operator information

See Alabama salary details

$9

$21

$40

How much do communications operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for communications operator in Alabama is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.51 per hour, depending on experience, location, and employer.

What are some common challenges communications operators face during high-pressure situations, and how can they effectively manage them?

Communications Operators often encounter high-pressure scenarios, such as handling multiple emergency calls or coordinating responses with first responders. Staying calm and organized is essential; using established protocols and checklists can help ensure nothing is overlooked. Effective multitasking and clear communication with team members are crucial for accurate information relay. Regular training and debriefings also support operators in managing stress and improving performance during critical incidents.

What is a communications operator?

A communications operator, also known as an emergency operator, is responsible for answering phone calls from the public about potential emergencies and directing emergency services to the caller’s location as necessary. Your job duties include gathering information from callers, dispatching the appropriate police, fire or ambulance personnel, and coordinating across various emergency personnel. A career as a communications operator does not require you have extensive qualifications or education; typically a high school diploma or GED certificate will suffice. To excel in this position, you need strong communication skills and the ability to remain calm in stressful situations.

What is the difference between Communications Operator vs Radio Dispatcher?

AspectCommunications OperatorRadio Dispatcher
CredentialsHigh school diploma or equivalent; some roles may require certifications in radio operationHigh school diploma; certifications in radio communication often preferred
Work EnvironmentControl rooms, call centers, or communication hubsField sites, transportation hubs, emergency services
Industry UsageTelecommunications, transportation, emergency servicesPublic safety, transportation, logistics

Communications Operators and Radio Dispatchers both handle communication tasks, but Communications Operators typically work in centralized control rooms managing various communication systems, while Radio Dispatchers are more involved in field-based radio communication, often in emergency or transportation settings. Both roles require strong communication skills and certifications in radio operation, but their work environments and specific duties differ.

What are the key skills and qualifications needed to thrive as a communications operator, and why are they important?

To thrive as a Communications Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency communication protocols is important. Calmness under pressure, multitasking, and effective decision-making are essential soft skills for excelling in this role. These abilities are crucial for ensuring accurate information relay, rapid response times, and public safety in critical situations.
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What are popular job titles related to Communications Operator jobs in AL?

For Communications Operator jobs in AL, the most frequently searched job titles are:

Communications Operator jobs near you
Infographic showing various Communications Operator job openings in Alabama as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,943 per year, or $21.1 per hour.

Communications Rep, PRN, Shift Varies

Huntsville Hospital Health System

Decatur, AL

Per diem

Posted 3 days ago

New

Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

727th of 887 rated healthcare providers

Job description

Job Summary: The communications reps are responsible for operating the main DGH phone system console.  They must appropriately answer and direct all internal and external phone requests.  Additional responsibilities include assisting in monitoring fire and code alarms.

 Demonstrates through behavior Decatur Morgan Hospital’s mission, vision and values.


Key Responsibilities / Essential Functions
  1. Operates Telephone System Console according to procedures.
  2. Receive calls, answer questions of callers, relay calls, and effectively use paging systems.
  3. Operate TDDY according to policy.
  4. Follows procedures to complete the Switchboard paging log for each paging request.
  5. Document in log book unusual events and report to appropriate Hospital Staff according to procedure.
  6. Utilize Interpretation services and/or consult with Alabama Relay Service as required to aid communication for the hearing impaired.
  7. Utilize computerized programs to expedite the relay of calls.
  8. Monitor and respond to alarms, codes according to policy.
  9. Responds to “on call personnel” requests.
  10. Reviews and understands Emergency Plans and responds accordingly.
  11. Maintains confidential information follows HIPAA regulations, and disposes of confidential forms according to policy.

Minimum Knowledge, Skills, Experience Required: Working knowledge of PBX telephone system operations; keyboarding skills; Quality voice tone.

Education:  High school diploma

Experience:  Previous healthcare and/or PBX experience highly desirable


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