ZipRecruiter

Log In

1

Communications Manager Jobs in Boca Raton, FL (NOW HIRING)

Ocwen

Manager, Customer Communications

West Palm Beach, FL · On-site +1

$110K - $130K/yr

The Communication Manager plays a critical role in supporting the enterprisewide strategy for how the organization communicates with homeowners. Reporting to the Customer Experience Communication ...

U.S. Navy

DESIGN & COMMUNICATION MANAGER

Lake Worth, FL · On-site

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to educate and inform the public about the achievements of Sailors in America's Navy. Travel the world ...

U.S. Navy

DESIGN & COMMUNICATION MANAGER

Boca Raton, FL · On-site

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to educate and inform the public about the achievements of Sailors in America's Navy. Travel the world ...

h2m

Marketing Specialist

Boca Raton, FL

$63K/yr

You'll report to our Marketing Manager - Proposal Services, while also collaborating with our Corporate Communications Manager on select PR initiatives. If you enjoy writing, organizing, and seeing ...

H2M

Marketing Specialist

Boca Raton, FL · On-site

$63K - $80K/yr

You'll report to our Marketing Manager - Proposal Services, while also collaborating with our Corporate Communications Manager on select PR initiatives. If you enjoy writing, organizing, and seeing ...

Alphabe Insight Inc

Communications Agent

Hollywood, FL · On-site

$40K - $44K/yr

Leadership and management skill development. * Ongoing learning and professional development. * Supportive and collaborative team environment. * Opportunity to strengthen communication, problem ...

next page

Showing results 1-20

All JobsCommunications JobsCommunications Manager JobsCommunications Manager Jobs in Boca Raton, FL

Communications Manager information

See Boca Raton, FL salary details

$38.9K

$81.5K

$138.1K

How much do communications manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for communications manager in Boca Raton, FL is $81,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a communications manager?

To thrive as a Communications Manager, you need expertise in strategic communication, content creation, media relations, and usually a degree in communications, public relations, or a related field. Familiarity with media monitoring tools, content management systems, and analytics platforms is typically required. Strong interpersonal skills, adaptability, and the ability to craft clear, persuasive messages help someone excel in this position. These skills are crucial for managing an organization's reputation, ensuring consistent messaging, and effectively engaging with both internal and external audiences.

What is the role of a communications manager?

A communications manager is responsible for developing and implementing an organization’s communication strategies, managing internal and external messaging, and overseeing media relations. They often use tools like press releases, social media, and content management systems to ensure consistent and effective communication. Strong writing, strategic thinking, and media skills are essential for this role.

How much do communications managers get paid?

Communications managers typically earn a median annual salary of around $70,000 to $120,000, depending on experience, industry, and location. Salaries can vary based on the size of the organization and the complexity of communication strategies required, with higher pay often associated with senior roles or specialized skills such as media relations or digital communication tools.

How does a communications manager typically collaborate with other departments within an organization?

Communications Managers frequently work cross-functionally with departments such as Marketing, Human Resources, and Executive Leadership to ensure messaging is consistent, timely, and aligned with organizational goals. They often coordinate with subject matter experts to develop content, support internal communications initiatives, and manage crisis communication strategies. This collaborative approach requires strong interpersonal skills and the ability to adapt communication styles for different audiences, making relationship-building a key aspect of the role.

What does a communications manager do?

A communications manager prepares and relays all communications for a company or organization. They manage both internal and external communications, which includes media and the public. A communications manager spends time preparing presentations, writing press releases, and interacting with the media. They also inform employees of changes, such as new projects and strategies. This job requires excellent communication, marketing, and research skills.

More about Communications Manager jobs

What are the most commonly searched types of Communications jobs in Boca Raton, FL?

The most popular types of Communications jobs in Boca Raton, FL are:

What job categories do people searching Communications Manager jobs in Boca Raton, FL look for?

The top searched job categories for Communications Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Communications Manager jobs?

Cities near Boca Raton, FL with the most Communications Manager job openings:

Communications Manager jobs near you
Infographic showing various Communications Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $81,475 per year, or $39.2 per hour.

Manager, Customer Communications

Ocwen Financial Corporation

West Palm Beach, FL • On-site, Remote

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description


The Communication Manager plays a critical role in supporting the enterprise-wide strategy for how the organization communicates with homeowners. Reporting to the Customer Experience Communication Director, this role helps execute a unified communication vision across Servicing, Originations, Corporate Communications, Digital/Web, and other business areas. The Manager ensures that all homeowner facing communications across web, email, letters, phone, IVR, and emerging channels reflect the company's brand standards, focus on customer experience priorities, and directly support initiatives that drive customer engagement, loyalty, and recapture.
The Communication Manager will collaborate cross functionally to work closely with internal teams, agency partners, and subject-matter experts to develop clear, consistent, data-informed messaging that strengthens the homeowner journey. This role contributes to enterprise strategies by transforming complex operational, regulatory, or product information into straightforward content that supports customer understanding, self-service, and long-term retention. An ideal candidate brings strong writing and editing skills, relationship-building capabilities, an analytical mindset, and the ability to manage multiple projects in a dynamic environment.
Job Functions and Responsibilities:
  • Craft engaging and clear copy for diverse platforms such as letters, web pages, emails, landing pages, videos, online campaigns, scripting and customer-facing chatbots.
  • Ensure communications align with the company's strategic goals, boost engagement and self-service objectives to foster lifelong customers, and comply with our established brand and style guidelines.
  • Review and approve all borrower communications to ensure clarity, tone, compliance, and alignment with brand standards.
  • Recommend revisions to existing communications to ensure unified and consistent content, tone, voice, style and branding across borrower-facing channels.
  • Develop borrower-facing communication strategies that align with brand voice, business priorities, and customer experience goals.
  • Collaborate with other business units to improve personalization to meet the objectives for each communication piece and maximize effectiveness.
  • Analyze customer feedback trends from internal and third parties and recommend enhancements to email clarity, organization, and tone using customer feedback and engagement data.
  • Build and foster cross functional collaborative relationships with stakeholders from across the organization to drive connection and communication.
  • Maintain and evolve communication templates and style guides in partnership with brand and legal teams.
  • Partner with internal teams such as Call Center Operations, Digital & Web, Investor Services, Loan Originations, Corporate Communications, Legal/Compliance and Client Relations to ensure messaging supports operational and strategic objectives.

Qualifications:
  • Bachelor's degree in marketing, communications, business, or related field.
  • 3+ years of professional writing experience, including customer communications, marketing content, or technical writing.
  • 3+ years leadership and financial/mortgage experience strongly preferred.
  • 5+ years of proven experience in digital marketing and communications, with increasing levels of responsibility.
  • Skilled in developing engaging written content for various formats including but not limited to verbiage for letters, emails, chatbot, websites and other customer communications.
  • Strong grasp of email writing best practices, including familiarity with email software such as Act-On, and A/B testing.
  • Strong organizational and time management skills, with proven ability to deliver polished work quickly and manage multiple projects simultaneously while meeting deadlines without compromising creativity or quality.
  • Familiarity with customer communication workflows and comfortable routing drafts to key stakeholders and navigating cross-functional feedback, ensuring timely sign-off and alignment across departments.
  • Excellent ability to distill technical or operational information into clear customer-facing content.
  • Experience developing communications strategies for complex, large organizations
  • Demonstrated ability in writing in different voices, tones, and for varied audiences.

Training and Licensing Requirements:
  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

The salary range for this position is expected to be $110,000 - $130,000 per year, depending on geographic location, experience, and other qualifications of the successful candidate. This position is also eligible for annual bonus based on performance and subject to the terms of the Company's applicable plans.
About Us
Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors.
At Onity, we strive to earn our customers' loyalty every day. We do this by consistently delivering exceptional service and building trust through reliability, integrity, and following through on our commitments. We operate through the lens of the customer, understand the importance of homeownership, and take pride in helping homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and supported. We expect all employees to interact with and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.
Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Onity Group Inc. offers a comprehensive benefits package including medical, dental and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details.

Apply