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Communications Assistant Jobs in Normal, IL (NOW HIRING)

Group Marketing Services

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Administrative Assistant

Lincoln, IL · On-site

$16 - $17/hr

Assemble and distribute broker kits, marketing materials, and other communications. * Assist with marketing initiatives, advertising efforts, and community outreach events. * Coordinate with internal ...

Sage

Corporate Communications Intern

Clintonia, IL · On-site +1

The Corporate Communications Intern will make important contributions to the work of a major ... Proofread social media posts via Hootsuite * Assist with monitoring and reporting online mentions ...

Posted today

U.S. Navy

DESIGN & COMMUNICATION MANAGER

Clintonia, IL · On-site

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to ... Conduct ship and base tours for high−profile individuals and foreign dignitaries * Assist and ...

LifeWise Academy

Administrative Assistant

Tremont, IL · On-site

$16.75 - $22.50/hr

Overview As the LifeWise Administrative Assistant, you have excellent communication and interpersonal skills. You will assist the Program Director with the day-to-day operations that are essential to ...

Dental Office

Dental Assistant

Bloomington, IL · On-site

$23/hr

Customer service and communication skills to ensure patients feel comfortable during appointments ... is ready for dentists * Assist dentists during procedures by handing them instruments and ...

Dental Care Alliance

Dental Assistant

Bloomington, IL · On-site

$17.25 - $22.25/hr

Strong customer service and communication skills * Positive, team-oriented attitude with a willingness to learn * Reliable and detail-oriented with a professional demeanor Dental Assistant are also ...

Dental Care Alliance

Dental Assistant

Bloomington, IL · On-site

$17.25 - $22.25/hr

Strong customer service and communication skills * Positive, team-oriented attitude with a willingness to learn * Reliable and detail-oriented with a professional demeanor Dental Assistant are also ...

Dental Care Alliance

Dental Assistant

Bloomington, IL · On-site

$17.25 - $22.25/hr

Strong customer service and communication skills * Positive, team-oriented attitude with a willingness to learn * Reliable and detail-oriented with a professional demeanor Dental Assistant are also ...

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All JobsCommunications JobsCommunications Assistant JobsCommunications Assistant Jobs in Normal, IL

Communications Assistant information

See Normal, IL salary details

$19.1K

$48K

$69.4K

How much do communications assistant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for communications assistant in Normal, IL is $47,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $54,300.00 per year, depending on experience, location, and employer.

What does a communications assistant do?

A communications assistant typically works in public relations and performs a range of administrative tasks to help their company or organization communicate with the public. As a communications assistant, your duties include scheduling media communications, drafting marketing content, assisting with social media strategy, and taking care of basic correspondence. Positions are available with private companies and nonprofits in a variety of fields, and some high-profile individuals hire internal public relations teams. The career typically requires a bachelor’s degree in communications, media studies, or a related field, and on-the-job training. Additional qualifications include sales and marketing experience, as well as excellent clerical and writing skills.

What are the key skills and qualifications needed to thrive as a communications assistant, and why are they important?

To thrive as a Communications Assistant, you need strong written and verbal communication skills, attention to detail, and typically a degree in communications, public relations, or a related field. Familiarity with content management systems, social media platforms, and basic graphic design tools like Canva or Adobe Creative Suite is often required. Excellent organization, teamwork, and adaptability are standout soft skills in this role. These abilities ensure effective message delivery, brand consistency, and smooth support of broader communications strategies.

What does a communications assistant do?

A Communications Assistant supports the communications team by helping to create, edit, and distribute content such as press releases, newsletters, and social media posts. They assist in maintaining the organization's public image by coordinating media inquiries, monitoring media coverage, and updating websites or intranet pages. Their role often includes administrative duties, event planning, and collaborating with other departments to ensure consistent messaging. This entry-level position is key for those interested in public relations, marketing, or corporate communications careers.

What is the difference between Communications Assistant vs Public Relations Assistant?

AspectCommunications AssistantPublic Relations Assistant
Required CredentialsAssociate's or Bachelor's degree in communications, marketing, or related fieldSimilar educational background, often with coursework in PR or media relations
Work EnvironmentOffice settings, media organizations, corporate communications departmentsPublic relations firms, corporate PR teams, nonprofit organizations
Employer & Industry UsageUsed across various industries including corporate, nonprofit, governmentPrimarily in PR agencies, corporate PR, and media relations roles
Common Search & Comparison IntentUnderstanding roles, responsibilities, and career paths in communicationsDistinguishing PR-specific roles from general communications roles

While both roles involve communication strategies, a Communications Assistant supports broader internal and external messaging, whereas a Public Relations Assistant focuses specifically on managing public image and media relations. The roles often overlap, but the PR Assistant typically has a more specialized focus on media outreach and reputation management.

What are some common challenges communications assistants face when managing multiple projects?

Communications Assistants often juggle several projects at once, such as drafting press releases, updating social media, and coordinating internal communications. Balancing these tasks can be challenging, especially when deadlines overlap or require input from various departments. Effective time management and strong organizational skills are crucial for meeting expectations and ensuring clear, consistent messaging. Proactively communicating with team members and setting realistic timelines help manage workload and prevent bottlenecks.
More about Communications Assistant jobs
What are the most commonly searched types of Communications jobs in Normal, IL? The most popular types of Communications jobs in Normal, IL are:
What are popular job titles related to Communications Assistant jobs in Normal, IL? For Communications Assistant jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Communications Assistant jobs in Normal, IL look for? The top searched job categories for Communications Assistant jobs in Normal, IL are:
What cities near Normal, IL are hiring for Communications Assistant jobs? Cities near Normal, IL with the most Communications Assistant job openings:
Communications Assistant jobs near you
Infographic showing various Communications Assistant job openings in Normal, IL as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,968 per year, or $23.1 per hour.

Administrative Assistant

Group Marketing Services

Lincoln, IL • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

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Job description

Insurance Administrative Assistant / Customer Service Representative

Group Marketing Services is seeking a detail-oriented individual to join our team. In this role, you'll support agents and clients by providing exceptional customer service, processing insurance transactions, and assisting with day-to-day administrative operations.

About Us

We are a wholesale general agency dedicated to supporting the sales and service needs of insurance agents who offer health and benefit products. As a leading producer with the National Association of Benefits and Insurance Professionals, we are committed to providing exceptional service while fostering a collaborative and supportive workplace.

Key Responsibilities

  • Process insurance quotes, new business applications, renewals, and agent contracting paperwork.
  • Answer incoming phone calls, direct calls appropriately, and provide professional, courteous assistance to clients and agents.
  • Deliver outstanding customer service by responding to inquiries, resolving billing and service issues, and maintaining positive relationships with clients, agents, and insurance carriers.
  • Support agents with quoting, policy servicing, and retention efforts.
  • Prepare correspondence, reports, and other administrative documents while maintaining accurate records and office files.
  • Assemble and distribute broker kits, marketing materials, and other communications.
  • Assist with marketing initiatives, advertising efforts, and community outreach events.
  • Coordinate with internal departments to resolve customer concerns and ensure timely follow-up.
  • Maintain accurate records of customer interactions, transactions, and policy activity.
  • Provide general administrative support and assist with special projects as needed.

What's in It for You

  • Comprehensive benefits package including medical, dental, vision, life insurance, and long-term disability coverage
  • 401(k) plan with company match and profit-sharing opportunities
  • Paid vacation and personal time off

Qualifications

  • High school diploma or GED required
  • Strong working knowledge of office technology and standard administrative procedures
  • Experience operating common office equipment
  • Previous health insurance experience is preferred but not required
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to work independently while contributing as part of a team
  • Willingness to learn and adapt in a fast-paced environment

Job Type

  • Full-time, 35-hour workweek
  • Monday through Friday 8:30AM – 4:30PM

Salary

· $16 hourly, commensurate on experience and skill level