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Communication Operator Jobs in Pennsylvania (NOW HIRING)

Ring Container Technologies

Operator

Hanover, PA · On-site

$21/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator may be required to act as Person In Charge in the absence of a member of management.

Ring Container Technologies

Operator

Hanover, PA

$21/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator may be required to act as Person In Charge in the absence of a member of management.

Swank Associated Co.

Operator

New Kensington, PA · On-site

$15.50 - $20.50/hr

Overview: Swank Construction Company is looking for a Equipment Operator to join our Milling ... Ability to effectively communicate in, and understand, English. * Required to utilize personal ...

Ring Container Technologies

Operator

Hanover, PA

$21/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator should possess a sense of urgency, accountability, business ethics, professionalism ...

Ring Container Technologies

Operator

Hanover, PA · On-site

$21/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator should possess a sense of urgency, accountability, business ethics, professionalism ...

Wabtec

Operator

Duquesne, PA · On-site

$20/hr

As an Operator, you will follow specified work instructions and/or engineering parts drawings to ... Must possess good interpersonal and communication skills. * Must be able to read and correctly ...

Wabtec

Operator

Duquesne, PA

$20/hr

As an Operator, you will follow specified work instructions and/or engineering parts drawings to ... Must possess good interpersonal and communication skills. * Must be able to read and correctly ...

ecore

Peeler Operator

Lancaster, PA

$18 - $21/hr

Communication & Team Support (5%) * Maintain regular communication with supervisors and team ... Experience operating industrial machinery preferred. * Forklift certification or experience ...

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Communication Operator information

See Pennsylvania salary details

$10

$23

$44

How much do communication operator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for communication operator in Pennsylvania is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.01 per hour, depending on experience, location, and employer.

What are some common challenges communication operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What is a communication operator?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a communication operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

What are popular job titles related to Communication Operator jobs in Pennsylvania? For Communication Operator jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Communication Operator jobs in Pennsylvania look for? The top searched job categories for Communication Operator jobs in Pennsylvania are:
What are popular job titles related to Communication Operator jobs in PA? For Communication Operator jobs in PA, the most frequently searched job titles are:
Communication Operator jobs near you
Infographic showing various Communication Operator job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,598 per year, or $23.4 per hour.

Operator

Ring Container Technologies

Hanover, PA • On-site

$21/hr

Full-time

PTO

Re-posted 11 days ago

Ring Container Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

25th of 119 rated packaging manufacturers

Job description

2nd Shift Monday through Friday 1:45pm-10:00pm
Starting Rate $21/hr plus shift differential
Clean, climate controlled work environment
Benefits after 30 days
Vacation Time after 90 days
Job Purpose
To operate production machinery safely and efficiently; maintain appropriate documentation and communicate ideas and problems to appropriate staff; perform scheduled preventative maintenance and other repairs to production equipment; participate in production equipment changeovers; responsible for producing best quality product.
Safety
  • Follow all employer safety and health regulations as required by company policies, procedures and practices.
  • Ensure the safe and efficient operation of all downstream equipment to meet or exceed company established safety culture.
  • Follow Lock out/Block Out/ Tag out policy.
  • Wear proper Personal Protective Equipment (PPE) where required.
  • Proactive in addressing unsafe conditions and confronting unsafe behaviors in the facility.
  • Address all unsafe acts or conditions immediately and report to Shift Production Supervisor.
  • Participate and/or conduct safety training as scheduled.

Daily Operations
  • Monitor and explain deviation from expected Overall Equipment Effectiveness (OEE)
  • Complete any machine and task specific training as documented on Operator Development Plan. Perform necessary Operator Checklists.
  • Perform data collection of quality measurements as directed. Correct any deviations from quality standards in order to produce product within specifications.
  • Monitor and respond accordingly to any deviations within SPC charting.
  • Communicate problems, progress reports and continuous improvement ideas to management staff, maintenance and production personnel.
  • Perform maintenance tasks as outlined by Maintenance Manager and in response to machine malfunctions. Troubleshoot machine and process issues.
  • Responsible for personal development by establishing SMART goals, requesting regular meetings with their managers, volunteering for plant improvement teams, requesting additional training, requesting involvement beyond their immediate job responsibilities, seeking higher education opportunities including continuing education classes and meeting or exceeding their self-development and performance goals. Provide suggestions for training topics.
  • Promote and participate in good housekeeping habits to ensure plant appearance exceeds management and customer expectations.
  • Ensure all daily, weekly and periodic cleaning tasks are performed as outlined in the Master Cleaning Schedule.
  • Maintain accurate production reporting documentation.
  • Responsible for active participation on plant teams and activities including safety, quality, sustainability, community involvement, OEE, maintenance, employee wellness, brainstorming and continuous improvement which are required to create and maintain a World Class environment.
  • Operate Powered Industrial Truck, Boom Lift and Scissor Lift per OSHA regulations rules and guidelines.

Quality/GMP/Food Safety
  • Responsible for producing and/or packing the best quality product at all times which meet or exceed company expectations and customer quality expectations.
  • Ensure all production is properly labeled and/or tagged.
  • Ensure all quality checks are properly completed and recorded in the Quality Monitor software or a plant specific form at the scheduled intervals.
  • Ensure all non-conforming products are placed on hold with proper hold protocol is completed.
  • Ensure all raw material lot numbers are properly obtained and recorded as required.
  • Follow all Good Manufacturing Practices (GMP).
  • Perform line sanitization tasks as outlined in the Master Sanitization Schedule and according to company procedures.
  • Responsible for reporting quality, food safety, GMP, and food defense issues to their supervisor or a member of management.

Preventive Maintenance
  • Perform scheduled production equipment changeovers as outlined by the plant production schedule. Perform changeovers with limited impact to OEE.
  • Perform scheduled Preventative Maintenance tasks as outlined by the plant PM program. Manage preventative maintenance tasks in Computerized Maintenance Management Software, as directed, including generating work orders.
  • Proactive in addressing machine inefficiencies during preventative maintenance.
  • Ensure equipment is clean and in 'showroom condition' after preventative maintenance is performed on production equipment.
  • Continually evaluate equipment for improvement areas. Tag components or parts that need repair, replacement or improvement.
  • Ensure production equipment is in safe and efficient operation after each changeover.
  • Record parts removed from inventory on appropriate documentation and Computerized Maintenance Management Software to maintain sufficient parts inventory.
  • Notify Maintenance Manager when parts inventory becomes low or reaches a reorder point.

Experience, Educational and Technical Qualifications
Our Operator should possess a sense of urgency, accountability, business ethics, professionalism, self-motivation and the desire and focus to improve the business.
Our Operator may be required to act as Person In Charge in the absence of a member of management.
Our Operator must possess a High School diploma or GED equivalent and successfully complete the entrance examinations and interviews.
Ring Container Technologiesis an equal opportunity employer. It is the policy of Ring to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information.
Pay Range Minimum:
18.95

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