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Communication Operator Jobs in California (NOW HIRING)

Communications Summary: Reporting to the HIM Operations Manager, the Operator directs all calls at the switchboard. Knows department locations and extensions; knows all key personnel; effectively ...

Communications Summary: Reporting to the HIM Operations Manager, the Operator directs all calls at the switchboard. Knows department locations and extensions; knows all key personnel; effectively ...

Communications Summary: Reporting to the HIM Operations Manager, the Operator directs all calls at the switchboard. Knows department locations and extensions; knows all key personnel; effectively ...

... communication skills, and desire to serve the community. Candidates must have the ability to multi ... Communications Operator, within the last four years, including previous training experience.

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Communication Operator information

See California salary details

$10

$23

$43

How much do communication operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for communication operator in California is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.62 per hour, depending on experience, location, and employer.

What is a communication operator?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a communication operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What are some common challenges communication operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

What are popular job titles related to Communication Operator jobs in California?

For Communication Operator jobs in California, the most frequently searched job titles are:

What job categories do people searching Communication Operator jobs in California look for?

The top searched job categories for Communication Operator jobs in California are:

What cities in California are hiring for Communication Operator jobs?

Cities in California with the most Communication Operator job openings:

Infographic showing various Communication Operator job openings in California as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $47,846 per year, or $23 per hour.

ASSISTANT COMMUNICATIONS OPERATOR

City of Visalia

Visalia, CA

$58K - $73K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Description The City of Visalia Police Department is accepting applications for the position of Assistant Communications Operator (Dispatch Trainee). This position requires successful completion of the POST Entry Level Dispatcher Selection Test Battery. The tentative date for testing is Tuesday, September 29, 2026.

A typing certificate dated within one year of the filing deadline MUST be submitted verifying typing speed of 40 corrected WPM before hire. Please click here for the recruitment announcement. THE DIVISION The Operations Division consists of the Patrol Bureau and Communications Unit that provide patrol, traffic, commercial, and emergency communications services for the Police Department.

The Patrol Bureau operates out of two District Substations, one in each policing district, and the Visalia Emergency Communications Center. In 2025, the Department fielded more than 264,000 police calls for service. Examples of Duties THE POSITION The Assistant Communications Operator shall work under direct supervision of the Communications Supervisor.

They will receive and transmit routine and emergency telephone and radio traffic, dispatch and coordinate police, fire and animal control. They will maintain and process a variety of communications paperwork, records, and logs. Perform related responsibilities as required.

As an Emergency Services employee, the applicant must be available for all shifts including nights, weekends, and holidays. Qualifications / Requirements THE IDEAL CANDIDATE The Visalia Police Department is looking for a professional candidate with the ability to answer multi-line phone system, monitor multiple screens and incoming information in various electronic forms, utilize their training to dispatch appropriate personnel and equipment in emergency and non-emergency situations, while focusing on customer service and a desire to serve the community. Upon successful completion of the training period, this position may be flexed up to the Communications Operator level.

EXPERIENCE AND EDUCATION Any combination equivalent to experience and education that could likely provide the required knowledge, skill, and ability is qualifying. A typical way to obtain the knowledge, skill, and abilities would be: Two (2) years public contact or related dispatch experience involving customer service, telephone contact, problem solving, and/or clerical duties. Prior experience working in a law enforcement communications center is desirable.

Possession of a high school diploma or GED SPECIAL REQUIREMENTS: Completion of Reserve Communications Operator program or possession of POST Public Safety Dispatcher Certificate is desirable. Type a minimum of 40 corrected wpm. Please click here for the detailed job description Additional Information SELECTION PROCESS Applications and supplemental materials will be evaluated and applicants who appear to be more qualified in terms of experience and training will be invited to a job related written exam and appraisal interview.

Prior to appointment, candidates must pass a thorough background investigation, polygraph test, psychological examination and post-offer medical exam. A typing certificate dated within one year of the filing deadline MUST be submitted verifying typing speed of 40 WPM before hire. An informational meeting will be held on August 27, 2026, at 5:30 pm at the Visalia Convention Center located at 303 E.

Acequia. The written exam is tentatively scheduled for September 29, 2026. COMPENSATION AND BENEFITS The City of Visalia offers a competitive total compensation package that includes: Monthly Salary: $4,863-$6,113 CalPERS retirement program Health, Dental and Vision Insurance Longevity Pay Tuition Reimbursement Onsite City Health and Wellness Clinic (no out of pocket expenses) Paid Holidays, Vacation, Sick Leave and much more Review the Benefits tab for more information.

COMMUNITY OVERVIEW If work-life balance is important to you, consider living in a thriving community that offers the most affordable housing in California with a typical commute time of less than 20 minutes. With a population of over 146,000, Visalia offers small town charm with metropolitan amenities. Visalia has a world class health care system, our own Sequoia Symphony Orchestra, a flourishing arts community, a minor league baseball team, a downtown convention center, and numerous fine dining establishments.

As the Tulare County seat, Visalia is the principal retail center in the region, and home to several large industrial employers. Visalia has a vibrant downtown district, safe neighborhoods, excellent schools, institutions for higher learning, and low cost of living. The City has many community parks, organized team sports, a municipal golf course and private country club, a multi-sport family-oriented regional sports park, and numerous outdoor and recreational activities.

Located in the heart of California's San Joaquin Valley, Visalia offers easy access to the nearby mountains, national parks, lakes and rivers which provide year-round opportunities for sports and recreation within an hour or less. Visalia was ranked as the top Central Valley community and one of seven California cities in the top 25 of Gallup Sharecare's latest State of American Well Being Index. Our strong sense of community and social well-being keeps Visalians happy, healthy and moving forward.

Come discover all Visalia has to offer. The City of Visalia is an Equal Opportunity Employer.