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Commission Inbound Call Center Jobs in Boston, MA

Call Center Representative

Tewksbury, MA ยท On-site

$18 - $20/hr

High-volume inbound call center experience with strong order management skills * CRM proficiency -- Salesforce case management or a comparable platform * Accurate, fast-paced order entry with strong ...

Call Center Representative

Boston, MA ยท On-site

$35K - $39K/yr

Call Center Representative Elevare Branding is a growing company focused on creating meaningful ... Responsibilities * Handle inbound and outbound customer communications in a professional and ...

Call Center Representative

Boston, MA ยท On-site

$17.50 - $21.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Call Center Agent

Boston, MA ยท On-site

$16.25 - $21.50/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... inbound and outbound calls with professionalism and efficiency. The ideal candidate will possess ...

Call Center Agent

Pembroke, MA ยท On-site

$23 - $25/hr

Handling inbound inquiries and making outbound calls to prospective customers * Presenting and ... Must be at least 18 years old Salary Range: $23.00 - $25.00 per hour (plus commission) Waltham Pest ...

Call Center Agent

Pembroke, MA ยท On-site

$23 - $25/hr

Handling inbound inquiries and making outbound calls to prospective customers * Presenting and ... Must be at least 18 years old Salary Range: $23.00 - $25.00 per hour (plus commission) Waltham Pest ...

Call Center Agent

Pembroke, MA ยท On-site

$23 - $25/hr

Handling inbound inquiries and making outbound calls to prospective customers * Presenting and ... Must be at least 18 years old Salary Range: $23.00 - $25.00 per hour (plus commission) Waltham Pest ...

Call Center Agent

Boston, MA

$16.25 - $21.50/hr

... inbound and outbound calls with professionalism and efficiency. The ideal candidate will possess ... Experience in customer service or call center environments preferred. Additional Information

Call Center Agent

Boston, MA ยท On-site

$16.25 - $21.50/hr

... inbound and outbound calls with professionalism and efficiency. The ideal candidate will possess ... Experience in customer service or call center environments preferred. Additional Information

Call Center Agent

Boston, MA ยท On-site

$16.25 - $21.50/hr

... inbound and outbound calls with professionalism and efficiency. The ideal candidate will possess ... Experience in customer service or call center environments preferred. Additional Information

Call Center Representatives

Boston, MA ยท On-site

$23 - $25/hr

Handle a high volume of inbound calls (200-300 calls per shift) from hospitals and private medical ... Qualifications * Previous call center experience required. * Medical call center experience ...

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Commission Inbound Call Center information

See Boston, MA salary details

$13

$18

$25

How much do commission inbound call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for commission inbound call center in Boston, MA is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $19.86 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Boston, MA?

The most popular types of Inbound Call Center jobs in Boston, MA are:

What cities near Boston, MA are hiring for Commission Inbound Call Center jobs?

Cities near Boston, MA with the most Commission Inbound Call Center job openings:

Full Time Call Center Representative

Metro Medical

Chelmsford, MA โ€ข On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Full Time Call Center Representative

At Metro Medical, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day-to-day will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.

We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!

Compensation: $20/hour.

Full-time employees are eligible for a robust benefits package including:

  • Employee Stock Ownership
  • Comprehensive Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance Policy
  • Legal Assistance

Shifts Offered:

  • Full Time - 40 hours per week, 10-hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)

Meto Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.