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Remote Call Transfer Agent Jobs in Boston, MA (NOW HIRING)

Loyal Benefit Group

Be Seen First

Life Insurance Agent | Free Fresh Leads, Live Transfers | Remote

Boston, MA · Remote

$65K - $125K/yr

Loyal Insurance Remote &/or Field Sales · Full-time or Part-time · Commission Looking for a ... transfer leads -- prospects connected straight to your phone * ✅ A quick start -- get up and ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site +1

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ... including remote members and lead engineers. * Exceptional communication skills, capable of ...

Kimbrell Agency

Life Insurance Agent

Roslindale, MA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

AMBA

Professional Liability Insurance Agent

Boston, MA · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

Erm

Right of Way (ROW) Agent (Field Based)

Boston, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

Erm

Right of Way (ROW) Agent (Field Based)

Waltham, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

ERM

Right of Way (ROW) Agent (Field Based)

Concord, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

ERM

Right of Way (ROW) Agent (Field Based)

North Reading, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

ERM

Right of Way (ROW) Agent (Field Based)

Boston, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

Erm

Right of Way (ROW) Agent (Field Based)

North Reading, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

Erm

Right of Way (ROW) Agent (Field Based)

Concord, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

ERM

Right of Way (ROW) Agent (Field Based)

Waltham, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

Acara Solutions

Website Specialist

Boston, MA · Remote

$25/hr

Remote Job Type: 6-Month Contract with potential for extension Industry: Technology Compensation ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

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All JobsCall Transfer Agent JobsRemote Call Transfer Agent JobsRemote Call Transfer Agent Jobs in Boston, MA

Remote Call Transfer Agent information

See Boston, MA salary details

$11

$18

$27

How much do remote call transfer agent jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote call transfer agent in Boston, MA is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the typical challenges a Remote Call Transfer Agent might encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What are the key skills and qualifications needed to thrive as a Remote Call Transfer Agent, and why are they important?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What is a Remote Call Transfer Agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.
What are the most commonly searched types of Call Transfer Agent jobs in Boston, MA? The most popular types of Call Transfer Agent jobs in Boston, MA are:
What are popular job titles related to Remote Call Transfer Agent jobs in Boston, MA? For Remote Call Transfer Agent jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Call Transfer Agent jobs in Boston, MA look for? The top searched job categories for Remote Call Transfer Agent jobs in Boston, MA are:
Remote Call Transfer Agent jobs near you
Infographic showing various Remote Call Transfer Agent job openings in Boston, MA as of July 2026, with employment types broken down into 2% Locum Tenens, 94% Full Time, 2% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,904 per year, or $18.7 per hour.

Part-Time Remote Sales Agent | Uncapped Commissions | Set Your Own Hours | Work from Anywhere

Choate Agency

Boston, MA • On-site, Remote

$5.0K - $10K/mo

Part-time

Re-posted 20 days ago

Job description

Part-Time Remote Sales Agent | Uncapped Commissions | Set Your Own Hours | Work from Anywhere
Full Job Description Body:
🚀 Tired of trading time for fixed pay? Want to earn serious money helping families protect their futures - on YOUR schedule?
We're expanding our remote team at The Choate & Hickman Agency and hunting for driven, people-focused professionals ready to go part-time (10-25 hours/week) selling life insurance concepts that actually make a difference. Do you drive over 2 hours a day?
This isn't cold-call boiler-room stuff. We're talking warm leads, modern tools, top-tier training, and a comp structure built for high earners who hustle smart.
Why agents love this gig:
  • Fully remote - Work from your home office, coffee shop, beach, or wherever life takes you
  • Part-time flexibility - Perfect side hustle, build around your 9-5, family, or studies
  • Uncapped commissions - Realistic $3k-$10k+/month part-time for consistent producers (top part-timers clear six figures annually)
  • No income cap - The more families you help, the more you earn - no ceilings
  • Modern systems & support - Next-gen CRM, quoting tools, lead resources, ongoing mentorship (we use proven playbooks from sfgondemand.com)
  • Make an impact - Help people secure legacies, cover mortgages, protect kids' futures - real purpose + real paychecks
  • Quick start - If licensed (or ready to get licensed fast), you can be closing in weeks

What we're looking for (no fluff):
  • Self-starter with a hunter mindset - you love connecting and closing
  • Strong communicator (phone + video calls are your playground)
  • Insurance license (or willingness to obtain yours quickly - we guide the process)
  • Reliable WiFi, laptop/phone, and quiet space to work
  • Previous sales experience a big plus (any industry - retail, real estate, cars, etc.), but heart + hustle matter more
  • Integrity first - we only recommend what families truly need

Compensation: 100% commission-based with top-tier rates + bonuses for volume and consistency. No base drag - pure performance pay. Transparent, compliant, and built to reward results.
If you're coachable, ethical, and ready to control your income while working part-time from anywhere, this could be the remote opportunity you've been waiting for.
Ready to chat?
Let's build something big together - your next chapter starts now. 💪
#RemoteWork #PartTimeJobs #InsuranceSales #LifeInsurance #CommissionSales #Hiring #WorkFromHome #SideHustle #SalesCareers

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