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Remote Call Transfer Agent Jobs in Boston, MA (NOW HIRING)

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ETL Developer - REMOTE - 1 YEAR CONTRACT

Boston, MA · Remote

$55 - $60/hr

MS SQL - relational databases, data types, functions, stored procedures, sql agent * SSIS - visual studio, etl experience, sequencing, error handling, tokenization * Databricks experience

New

Loyal Benefit Group

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Life Insurance Agent | Free Fresh Leads, Live Transfers | Remote

Boston, MA · Remote

$65K - $125K/yr

Loyal Insurance Remote &/or Field Sales · Full-time or Part-time · Commission Looking for a ... transfer leads -- prospects connected straight to your phone * ✅ A quick start -- get up and ...

Aston Carter

REMOTE HR Call Center Agent

Boston, MA · On-site +1

$21/hr

Work Environment This role is 100% remote and performed from your home. You are expected to have a dedicated, quiet workspace in your residence that allows you to handle confidential employee ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site +1

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ... including remote members and lead engineers. * Exceptional communication skills, capable of ...

Kimbrell Agency

Life Insurance Agent

Roslindale, MA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Kobie Marketing

AI Engineer

Boston, MA · Remote

As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in ... building agent harnesses, writing the tools those agents call, and owning the reliability and ...

AMBA

Professional Liability Insurance Agent

Boston, MA · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Boston, MA · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

ERM

Right of Way (ROW) Agent (Field Based)

Boston, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

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All JobsCall Transfer Agent JobsRemote Call Transfer Agent JobsRemote Call Transfer Agent Jobs in Boston, MA

Remote Call Transfer Agent information

See Boston, MA salary details

$11

$18

$27

How much do remote call transfer agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call transfer agent in Boston, MA is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the most commonly searched types of Call Transfer Agent jobs in Boston, MA?

The most popular types of Call Transfer Agent jobs in Boston, MA are:

What are popular job titles related to Remote Call Transfer Agent jobs in Boston, MA?

For Remote Call Transfer Agent jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Call Transfer Agent jobs in Boston, MA look for?

The top searched job categories for Remote Call Transfer Agent jobs in Boston, MA are:

Remote Call Transfer Agent jobs near you
Infographic showing various Remote Call Transfer Agent job openings in Boston, MA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,904 per year, or $18.7 per hour.

ETL Developer - REMOTE - 1 YEAR CONTRACT

ContractStaffingRecruiters.com

Boston, MA • Remote

$55 - $60/hr

Contractor

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


We are looking for an ETL Developer for a long term contract with our aerospace client. In this role you will design, build, and maintain data pipelines by extracting, transforming, and loading complex data from engineering, manufacturing, and supply chain sources into data warehouses. They ensure data accuracy for analysis, often utilizing SQL, Python, and tools like Informatica, PowerBI, and other production-level, high-reliability systems.

Key Responsibilities

  • Data Pipeline Development: Create, automate, and maintain robust ETL/ELT processes to move data from various sources (e.g., PLM systems, databases, APIs) to data lakes or warehouses such as Databricks.
  • Data Modeling & Transformation: Design source-to-target mappings, transform data into usable formats, and develop complex SQL queries and scripts.
  • System Integration & Maintenance: Integrate data from different systems (finance, engineering, operations) and monitor data quality, ensuring consistency and accuracy.
  • Troubleshooting: Identify and resolve data defects, performance issues, and bottlenecks in data workflows.
  • Documentation: Maintain technical documentation, including data flow diagrams and data dictionary definitions

Required

  • MS SQL - relational databases, data types, functions, stored procedures, sql agent
  • SSIS - visual studio, etl experience, sequencing, error handling, tokenization
  • Databricks experience
  • Troubleshooting / googling to solve problems


Optional tools/experience

  • Github
  • Dynamics
  • Jira
  • Databricks
  • Azure stack
  • Zeta Cloud
  • Aerospace / complex business process background
  • Ability to track solution end to end (ie: dynamics, databricks, pbi)
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Company size

11 - 50 Employees

Headquarters location

New Haven, CT, US

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