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Remote Call Transfer Agent Jobs in Boston, MA (NOW HIRING)

YO AI Labs

AI/ML Engineer - Remote

Boston, MA · Remote

$200 - $350/hr

You will work with LLMs, RAG, prompt engineering, multi-agent systems, and cloud AI platforms to ... Build robust ETL and data pipelines , metadata catalogs, and ontologies for AI training and ...

YO AI Labs

Mental Health Expert - Remote

Boston, MA · Remote

$200 - $350/hr

You will work with LLMs, RAG, prompt engineering, multi-agent systems, and cloud AI platforms to ... Build robust ETL and data pipelines , metadata catalogs, and ontologies for AI training and ...

YO AI Labs

Mental Health Expert - Remote

Boston, MA · Remote

$200 - $350/hr

You will work with LLMs, RAG, prompt engineering, multi-agent systems, and cloud AI platforms to ... Build robust ETL and data pipelines , metadata catalogs, and ontologies for AI training and ...

YO AI Labs

AI/ML Engineer - Remote

Boston, MA · Remote

$200 - $350/hr

You will work with LLMs, RAG, prompt engineering, multi-agent systems, and cloud AI platforms to ... Build robust ETL and data pipelines , metadata catalogs, and ontologies for AI training and ...

Confidential

Be Seen First

Technical Support Specialist (Media & Entertainment)

Boston, MA · Remote

$55K - $70K/yr

Candidates with only general IT help desk, call center, or non-M&E technical support experience ... remote public-facing team of polished media content workflow experts who work directly with our ...

Kimbrell Agency

Life Insurance Agent

Roslindale, MA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Motion Recruitment

Staff Data Engineer

Boston, MA · Remote

A rapidly growing SaaS technology company is hiring a remote Staff Data Engineer to lead the design ... Required Skills & Experience · Extensive experience building and maintaining production ETL/ELT ...

ERM

Right of Way (ROW) Agent (Field Based)

Boston, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

ERM

Right of Way (ROW) Agent (Field Based)

North Reading, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

ERM

Right of Way (ROW) Agent (Field Based)

Concord, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

ERM

Right of Way (ROW) Agent (Field Based)

Waltham, MA · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

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All JobsCall Transfer Agent JobsRemote Call Transfer Agent JobsRemote Call Transfer Agent Jobs in Boston, MA

Remote Call Transfer Agent information

See Boston, MA salary details

$11

$18

$27

How much do remote call transfer agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote call transfer agent in Boston, MA is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the most commonly searched types of Call Transfer Agent jobs in Boston, MA?

The most popular types of Call Transfer Agent jobs in Boston, MA are:

What are popular job titles related to Remote Call Transfer Agent jobs in Boston, MA?

For Remote Call Transfer Agent jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Call Transfer Agent jobs in Boston, MA look for?

The top searched job categories for Remote Call Transfer Agent jobs in Boston, MA are:

Remote Call Transfer Agent jobs near you
Infographic showing various Remote Call Transfer Agent job openings in Boston, MA as of September 2026, with employment types broken down into 76% Full Time, 13% Part Time, 2% Temporary, and 9% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $38,904 per year, or $18.7 per hour.

Chemistry Patent Agent (HYBRID) $120,000 $225,000

Boston, MA • On-site, Remote

Amanwithaplanservices
See more jobs at Amanwithaplanservicesexternal

$120K - $225K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

One of the Nation's Top Law Firms

Lateral candidates only please, those coming directly from another LARGE FIRM Currently practicing in this same practice group.

Prestige Firm only looking for the best of the best. School Transcripts may be required for consideration

REQUIREMENTS 

  • Undergraduate or graduate degree in chemical engineering or chemistry
  • Registration with the USPTO
  • Minimum 2+ years of experience with patent prosecution, drafting patent applications, and due diligence.
  • Direct and applicable experience in a large or mid-sized law firm.

Chemistry Patent Agent

Hybrid with some in-office expectations or remote (as appropriate)

  • Some travel required

Boston, MA, San Diego, CA, Palo Alto, CA, Seattle, WA or Philadelphia, PA Office


Expected hiring range for this position is $120,000 $225,000 per year depending on the candidates geographic market location. The compensation offered for employment will also be dependent on other factors including the candidates experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).

  • Conduct background research
  • Draft patent applications
  • Investigate technical areas of the patent
  • Amend claims to expand the scope of an invention
  • Negotiate license agreements and other technology transfer agreements
  • Communicate with clients to gather information for patent filings


Job Competencies & Desired Skills

  • Strong analytical and writing skills
  • Attention to detail
  • Good business judgment
  • Excellent organizational skills
  • Ability to work collaboratively and independently
  • Demonstrated oral and written communication skills
  • Research and problem-solving skills
  • Conceptual thinking
  • Ability to influence others
  • Persuasive communication
  • Management skills

Education and experience

  • A degree in chemistry, chemical engineering, organic chemistry, or biochemistry
  • Experience with patent prosecution, drafting patent applications, and due diligence
  • A doctorate awarded in the chemical or related fields
  • Experience as a patent examiner


Email updated resume showing recent Patent Agent experience to 

Benny@amanwithaplanservices.com 

for faster response