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Remote Call Transfer Agent Jobs in Boston, MA (NOW HIRING)

Sales Associate

Boston, MA · On-site +1

$65K - $75K/yr

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants ... Meet and exceed KPIs including outbound call volume and meetings scheduled * Collaborate with team ...

Sales Associate

Boston, MA · On-site +1

$65K - $75K/yr

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants ... Meet and exceed KPIs including outbound call volume and meetings scheduled * Collaborate with team ...

Estate Planning Attorney

Boston, MA · On-site +1

$150K - $175K/yr

Strong understanding of estate, gift, and generation-skipping transfer tax laws. * Excellent ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

... lakes, ETL pipelines, automation, and AI and LLM workflows your infrastructure already runs on ... Remote-friendly environment with flexibility * Support for home office costs (phone & internet)

We aren't a "call center" or a "captive shop." We are a high-performance, tech-forward agency that ... Location Remote or Hybrid. Our cloud-based stack is built for the modern workforce. Whether you are ...

Showing results 41-54

Remote Call Transfer Agent information

See Boston, MA salary details

$11

$18

$27

How much do remote call transfer agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call transfer agent in Boston, MA is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the most commonly searched types of Call Transfer Agent jobs in Boston, MA?

The most popular types of Call Transfer Agent jobs in Boston, MA are:

What are popular job titles related to Remote Call Transfer Agent jobs in Boston, MA?

For Remote Call Transfer Agent jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Call Transfer Agent jobs in Boston, MA look for?

The top searched job categories for Remote Call Transfer Agent jobs in Boston, MA are:

Infographic showing various Remote Call Transfer Agent job openings in Boston, MA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,904 per year, or $18.7 per hour.

Account Executive - Attribute™, North America

DoiT

Boston, MA • Remote

Full-time

Re-posted 19 days ago


Job description

Location
This is a fully remote opportunity based in US East or US West, with travel as needed.

****Something new just launched at DoiT — and now we can talk about it.****

Meet Attribute™: AI tokenomics without tags, SDKs, or code changes. A lightweight eBPF sensor installs in 15 minutes and starts producing per-customer, per-feature, and per-agent token economics the same day. No instrumentation. No tagging policy. No engineering lift.

The problem it solves is real and measurable. In DoiT's survey of 500 finance and technology leaders, only 15% said they could calculate AI ROI without significant bottlenecks — and 79% experienced AI-related cost overruns in the past 12 months. AI spend is tripling. Visibility isn't keeping up. Attribute™ fixes that, at the kernel level, with nothing to instrument.

We've established product-market fit. The early customer conversations are unusually good. Now we're building the founding sales team to take it to market across North America and EMEA.

If you've ever wanted to be employee number something-small on a product that actually moves the category, this is that role.

Who We Are
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state — from planning to production.

Delivering Cloud Intelligence™, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. 700 people, 40+ countries, zero offices. The best idea wins regardless of timezone.

The Opportunity
This is a seller role on Attribute™ - a brand-new product line inside DoiT that solves one of the hardest unsolved problems in FinOps: knowing exactly where AI money is actually being spent.

Until now, attributing AI spend meant instrumenting it. Engineering teams wrapped every model call in an SDK, threaded metadata through every request, or enforced tagging standards that shared GPUs and single-account model APIs were defeated by design. Attribute™ takes the opposite approach: it measures what actually runs. The sensor observes real consumption at the OS kernel and maps every unit of GPU, CPU, API call, memory, network, and I/O back to the process, container, pod, and request responsible — including outbound calls to Anthropic, OpenAI, Google Gemini, and AWS Bedrock. Cached, reasoning, input, and output tokens are split automatically. The result is token economics that holds up to audit, with zero engineering effort to produce or maintain.

You'll help shape the pitch, not inherit one. You'll write the playbook with us, take it into customer conversations the same week, and feed everything back into product, marketing, and pricing. The accounts you land in the first six months become the references that define the category.

You'll own full-cycle deal execution across Startup, Digital Native, and Enterprise segments — finding the right prospects, running compelling solution pitches, navigating technical objections alongside our engineers, and closing complex partnerships end to end.

You'll have the rest of the Cloud Intelligence portfolio behind you: 4,500 customers, AWS/Google Cloud/Azure partnerships, and Forward Deployed Engineers who solve problems other vendors walk away from. But the product you'll carry every day is Attribute™, and the market is only just learning it exists. That's the opportunity.

Expect to travel 10–15% of the time to meet customers, engage with hyperscaler teams, and show up at industry events that matter.

Responsibilities
  • Own the full sales cycle from first conversation to closed deal, consistently hitting and exceeding quota and pipeline targets
  • Help define the North America go-to-market motion for Attribute by DoiT - ICP, messaging, objection handling, pricing posture, all of it
  • Build the first wave of reference customers and case studies the rest of the GTM org will run on
  • Develop and execute a regional strategy that identifies high-growth opportunities and untapped markets across North America
  • Build deep, mutually valuable relationships with AWS Sales Leaders and Partner Managers to co-sell and expand market share
  • Partner with Forward Deployed Engineers and Solutions Architects to solve the toughest technical challenges prospects face
  • Maintain rigorous forecast accuracy in Salesforce and ensure every proposal reflects the quality of what we actually deliver
  • Guide customers from initial curiosity through contract execution, setting them up for a world-class onboarding experience
  • Feed real customer signal back to product and marketing every week — in a founding team, that loop is the job
  • Generate your own pipeline through prospecting, networking, and creative outreach — not just working what's handed to you

Qualifications

  • Demonstrated experience running full sales cycles in the technology industry, ideally in new business roles selling SaaS, PaaS, or IaaS products
  • A track record of selling cloud services and understanding how consumption-based models work
  • 2+ years of quota-carrying sales experience in B2B SaaS with a consistent record of meeting and exceeding sales quotas
  • Comfort selling something new. You've sold a product before there was a Gartner quadrant for it, and you preferred it that way
  • Technical curiosity. You understand the cloud computing market and can hold your own in conversations about AWS, Google Cloud or Azure products and architecture
  • Genuine interest in FinOps and how engineering organisations actually consume the cloud. You don't need to be a practitioner, but you need to care
  • Ability to build influential relationships across matrixed organisations and turn professional networks into real partnerships
  • "Roll up your sleeves" attitude that pervades both sales and business development activities

Are you a Do'er?
Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we're here and happy we hit that 'apply' button.

Full-time employee benefits include:

  • Unlimited PTO
  • Flexible Working Options
  • Health Insurance
  • Parental Leave
  • Employee Stock Option Plan
  • Home Office Allowance
  • Professional Development Stipend
  • Peer Recognition Program

Many Do'ers, One Team
DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote


Do-It logo

About Do-It

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

51 - 200 Employees

Headquarters location

South Haven, MI, US

Year founded

1973

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