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Commission Inbound Call Center Jobs in Fall River, MA

A-Line Staffing Solutions

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Telephone Banker - Inbound Call Center {173467}

East Providence, RI · On-site

$26/hr

A-Line Staffing is now hiring a Telephone Banker (Inbound Call Center) in East Providence, RI . The Telephone Banker would be working for a Fortune 500 company and has career growth potential ...

New

Collabera

Call center representative

Warwick, RI · On-site

$16 - $20/hr

This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound ... Previous Call Center experience preferred Release Comments: The department hours are 8am - 11pm, so ...

Flagship Staffing Services

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Customer Service Representative

Coventry, RI · On-site

$18.50 - $19/hr

Outbound and inbound call center experience * Must have experience writing a business e-mail * Strong phone etiquette * Ability to multitask * Experience with MS Word, Excel, and Outlook * Ability to ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Fall River, MA

Commission Inbound Call Center information

See Fall River, MA salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Fall River, MA is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Fall River, MA? The most popular types of Inbound Call Center jobs in Fall River, MA are:
What are popular job titles related to Commission Inbound Call Center jobs in Fall River, MA? For Commission Inbound Call Center jobs in Fall River, MA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Fall River, MA look for? The top searched job categories for Commission Inbound Call Center jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Commission Inbound Call Center jobs? Cities near Fall River, MA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Fall River, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,189 per year, or $17.4 per hour.

Telephone Banker - Inbound Call Center {173467}

A-Line Staffing Solutions

East Providence, RI • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

A-Line Staffing is now hiring a Telephone Banker (Inbound Call Center) in East Providence, RI. The Telephone Banker would be working for a Fortune 500 company and has career growth potential. Full time / 40 hrs/wk.


Telephone Banker Compensation: pay $26.00/hr; benefits available after 90 days; 401(k) match after 1 year (eligibility dates)

Telephone Banker Highlights: Direct Hire; on-site inbound call center role; 1st & 2nd shift options; required availability may include weekends/holidays based on schedule needs

Telephone Banker Responsibilities

  • Answer inbound calls and resolve customer inquiries with a strong client-first approach
  • Uncover client needs and recommend appropriate products/solutions
  • Open/fulfill consumer banking products (checking/savings, credit cards, CDs, IRAs, loans)
  • Quote rates/terms/programs and ensure accurate documentation
  • Identify needs that require additional partners and make warm referrals
  • Follow required policies/processes and manage risk in each transaction

Telephone Banker Requirements: High School Diploma/GED; attendance mandatory first 90 days

  • Comfortable working on-site in East Providence, RI
  • Flexibility to work assigned schedule (may include weekends/holidays)
  • Intermediate computer proficiency and comfort learning new systems
  • Strong communication, active listening, problem-solving, and professionalism
  • Comfortable receiving ongoing coaching/feedback

Telephone Banker Preferred Qualifications

  • Banking/financial services experience
  • Call center (phone/chat/video) experience
  • Sales/cross-sell/upsell/referral experience
  • High-volume client support experience (personal banker style environment)

Schedule options (1st & 2nd shift)

  • Tuesday–Saturday 12:00 PM–9:00 PM
  • Tuesday–Friday 9:00 AM–7:00 PM & Saturday 10:00 AM–2:00 PM
  • Monday, Tuesday, Friday & Saturday 7:55 AM–6:55 PM
  • Monday–Friday 12:00 PM–9:00 PM

If you think this Telephone Banker position is a good fit, reach out—call, email, or apply.

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

Social media

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