ZipRecruiter

Log In

1

Commission Inbound Call Center Jobs in Fall River, MA

Collabera

Call center representative

Warwick, RI

$16 - $20/hr

This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound ... Previous Call Center experience preferred Release Comments: The department hours are 8am - 11pm, so ...

Flagship Staffing Services

Be Seen First

Customer Service Representative

Coventry, RI · On-site

$18.50 - $19/hr

Outbound and inbound call center experience * Must have experience writing a business e-mail * Strong phone etiquette * Ability to multitask * Experience with MS Word, Excel, and Outlook * Ability to ...

Paraco

Customer Experience Agent

Woonsocket, RI · On-site

$14.75 - $20/hr

High school diploma or general education (GED). * 1+ years of heavy inbound call volume customer service or call center experience * Ability to communicate clearly and professionally. * Maintain a ...

next page

Showing results 1-20

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Fall River, MA

Commission Inbound Call Center information

See Fall River, MA salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for commission inbound call center in Fall River, MA is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Fall River, MA?

The most popular types of Inbound Call Center jobs in Fall River, MA are:

What are popular job titles related to Commission Inbound Call Center jobs in Fall River, MA?

For Commission Inbound Call Center jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Fall River, MA look for?

The top searched job categories for Commission Inbound Call Center jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Commission Inbound Call Center jobs?

Cities near Fall River, MA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Fall River, MA as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,189 per year, or $17.4 per hour.

Call Center Specialist

Providence, RI • On-site

Manufacturing Company
See more jobs at Manufacturing Companyexternal

$19/hr

Other

Medical

Re-posted yesterday

Job description

About the job Call Center Specialist
We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.
What's In It For You

  • Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty.
  • Skill Development: Gain valuable professional experience in communication, problem-solving, and relationship management.
  • Supportive Team Environment: Work alongside a collaborative and friendly team committed to mutual success.
  • Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement.
Responsibilities Include
  • Answering inbound customer calls, emails, and chats promptly and professionally.
  • Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions.
  • Managing and resolving complex customer complaints and inquiries with patience and diplomacy.
  • Documenting all interactions and transactions accurately in the customer relationship management (CRM) system.
  • Maintaining a high level of product and service knowledge to provide accurate information.
  • Following established communication procedures, guidelines, and policies.
Skills and Qualifications
  • High school diploma or equivalent.
  • Minimum of 1 year of experience in a customer service or call center environment.
  • Exceptional verbal and written communication skills.
  • Strong active listening and problem-solving abilities.
  • Proficiency with standard office software (e.g., Microsoft Office Suite).
  • Ability to sit for extended periods and manage high call volumes efficiently.
  • Experience with a major CRM system (e.g., Salesforce, Zendesk).
  • Associate's or Bachelor's degree a definite plus!
Compensation and Benefits
  • Pay Rate: The expected hourly wage is $19/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications.
  • Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE.
  • Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility).

Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Apply