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Online Inbound Call Center Jobs in Fall River, MA

A-Line Staffing Solutions

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Telephone Banker - Inbound Call Center {173467}

East Providence, RI · On-site

$26/hr

A-Line Staffing is now hiring a Telephone Banker (Inbound Call Center) in East Providence, RI . The Telephone Banker would be working for a Fortune 500 company and has career growth potential ...

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Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Demonstrate an understanding of the multiple ways customers' bank using online and mobile ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$15.50 - $20.25/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Demonstrate an understanding of the multiple ways customers' bank using online and mobile ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Demonstrate an understanding of the multiple ways customers' bank using online and mobile ...

Collabera

Call center representative

Warwick, RI

$16 - $20/hr

This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound ... Previous Call Center experience preferred Release Comments: The department hours are 8am - 11pm, so ...

Flagship Staffing Services

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Customer Service Representative

Coventry, RI · On-site

$18.50 - $19/hr

Outbound and inbound call center experience * Must have experience writing a business e-mail * Strong phone etiquette * Ability to multitask * Experience with MS Word, Excel, and Outlook * Ability to ...

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Online Inbound Call Center information

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How much do online inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online inbound call center in Fall River, MA is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the most commonly searched types of Inbound Call Center jobs in Fall River, MA? The most popular types of Inbound Call Center jobs in Fall River, MA are:
What are popular job titles related to Online Inbound Call Center jobs in Fall River, MA? For Online Inbound Call Center jobs in Fall River, MA, the most frequently searched job titles are:
What job categories do people searching Online Inbound Call Center jobs in Fall River, MA look for? The top searched job categories for Online Inbound Call Center jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Online Inbound Call Center jobs? Cities near Fall River, MA with the most Online Inbound Call Center job openings:
Online Inbound Call Center jobs near you
Infographic showing various Online Inbound Call Center job openings in Fall River, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,189 per year, or $17.4 per hour.

Telephone Banker - Inbound Call Center {173467}

A-Line Staffing Solutions

East Providence, RI • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

A-Line Staffing is now hiring a Telephone Banker (Inbound Call Center) in East Providence, RI. The Telephone Banker would be working for a Fortune 500 company and has career growth potential. Full time / 40 hrs/wk.


Telephone Banker Compensation: pay $26.00/hr; benefits available after 90 days; 401(k) match after 1 year (eligibility dates)

Telephone Banker Highlights: Direct Hire; on-site inbound call center role; 1st & 2nd shift options; required availability may include weekends/holidays based on schedule needs

Telephone Banker Responsibilities

  • Answer inbound calls and resolve customer inquiries with a strong client-first approach
  • Uncover client needs and recommend appropriate products/solutions
  • Open/fulfill consumer banking products (checking/savings, credit cards, CDs, IRAs, loans)
  • Quote rates/terms/programs and ensure accurate documentation
  • Identify needs that require additional partners and make warm referrals
  • Follow required policies/processes and manage risk in each transaction

Telephone Banker Requirements: High School Diploma/GED; attendance mandatory first 90 days

  • Comfortable working on-site in East Providence, RI
  • Flexibility to work assigned schedule (may include weekends/holidays)
  • Intermediate computer proficiency and comfort learning new systems
  • Strong communication, active listening, problem-solving, and professionalism
  • Comfortable receiving ongoing coaching/feedback

Telephone Banker Preferred Qualifications

  • Banking/financial services experience
  • Call center (phone/chat/video) experience
  • Sales/cross-sell/upsell/referral experience
  • High-volume client support experience (personal banker style environment)

Schedule options (1st & 2nd shift)

  • Tuesday–Saturday 12:00 PM–9:00 PM
  • Tuesday–Friday 9:00 AM–7:00 PM & Saturday 10:00 AM–2:00 PM
  • Monday, Tuesday, Friday & Saturday 7:55 AM–6:55 PM
  • Monday–Friday 12:00 PM–9:00 PM

If you think this Telephone Banker position is a good fit, reach out—call, email, or apply.

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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