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Commission Inbound Call Center Jobs in Fall River, MA

Lifespan

Call Center Contact Associate

Providence, RI · On-site

$18 - $25.82/hr

Manage large volumes of inbound and outbound calls in a timely manner. * Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions ...

Lifespan

Call Center Contact Associate

East Providence, RI · On-site

$18 - $25.82/hr

Manage large volumes of inbound and outbound calls in a timely manner. * Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions ...

Brownhealth

Call Center Contact Associate

Providence, RI · On-site

$18 - $25.82/hr

Manage large volumes of inbound and outbound calls in a timely manner. * Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions ...

Brownhealth

Call Center Contact Associate

Warwick, RI

$18 - $25.82/hr

Manage large volumes of inbound and outbound calls in a timely manner. * Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions ...

New

US Tech Solutions

Call center Pharmacist

Providence, RI · On-site

$50 - $53/hr

Handles inbound phone calls and escalations from physicians or patients regarding Prior Authorization * Establishes and maintains communication, health plan and employer group staff. * Maintain ...

Aspen Dental

Bilingual Scheduling Center Agent

RI

$17/hr

Answer inbound calls in a high-volume environment, while compassionately handling questions ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

Artius Solutions

Telephone Banker

Lincoln, RI · On-site

$22 - $24/hr

Telephone Banker - ACS Call Center (Inbound) Payrate: * / hr No. of Positions: 14 Positions Location: Lincoln, RI (Onsite) Employment Type: Full-Time, Permanent Training Start Date: Monday, November ...

AMBA

Inside Sales Insurance Specialist

Pawtucket, RI · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Cranston, RI · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Warwick, RI · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Cranston, RI · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Providence, RI · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Fall River, MA

Commission Inbound Call Center information

See Fall River, MA salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Fall River, MA is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Fall River, MA? The most popular types of Inbound Call Center jobs in Fall River, MA are:
What are popular job titles related to Commission Inbound Call Center jobs in Fall River, MA? For Commission Inbound Call Center jobs in Fall River, MA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Fall River, MA look for? The top searched job categories for Commission Inbound Call Center jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Commission Inbound Call Center jobs? Cities near Fall River, MA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Fall River, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,189 per year, or $17.4 per hour.

Call Center Contact Associate

Lifespan

Providence, RI • On-site

$18 - $25.82/hr

Other

Re-posted 11 hours ago

Job description

SUMMARY:

Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients. Politely receive and generate phone calls for appointment requests and create complete patient accounts: demographic and insurance information. Highly organized in working referral lists to ensure timely scheduling of appointments. Expert handling of patient issues with excellent customer service skills and patient confidentiality are mandatory.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Accurately register patients and schedule appointments following established schedule templates.

  • Manage large volumes of inbound and outbound calls in a timely manner.

  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

  • Maintain proper record of all interactions with customers in EMR for tracking purposes.

  • Serve as a central link of communication between patients, medical staff and the general public.

  • Operate computer and IT equipment properly.

  • Keeps equipment operational by following established procedures; reporting malfunctions.

EDUCATION:

  • High school diploma or GED.

EXPERIENCE:

  • Proficient in relevant computer applications.

  • Knowledge of customer service practices and principles.

  • Excellent data entry and typing skills.

  • Ability to handle stressful situations appropriately.

  • Ability to speak clearly and concisely.

  • Ability to read, understand and follow oral and written instructions given in English.

  • Bi-lingual is preferred but not required.

  • Ability to establish and maintain effective working relationships with customers (patients, physicians, coworkers, supervisor, etc.).

  • Ability to represent the organization and serve consumers in a professional manner and promote a positive image of the organization and its services.

  • Interpersonal skills necessary to deal effectively with patients, their representatives, and other personnel/coworkers.

Pay Range:

$18.00-$25.82

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903

Work Type:

M-F 8a-430p

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

No

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