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Commission Inbound Call Center Jobs in Beverly, MA

BrandNest

Inbound Call Center Agent

Boston, MA

$17 - $27/hr

Job Overview Brand Nest is hiring motivated and professional Inbound Call Center Agent to support customer communication efforts in Boston, MA. This in-person role focuses on handling inbound and ...

Metro Medical

Call Center Representative

Chelmsford, MA · On-site

$20/hr

We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role. We are looking for dedicated, open-minded individuals who are looking for a long-term ...

Elevait Solutions

Call Center Representative

Tewksbury, MA · On-site

$18 - $20/hr

High-volume inbound call center experience with strong order management skills * CRM proficiency -- Salesforce case management or a comparable platform * Accurate, fast-paced order entry with strong ...

Elevare Branding

Call Center Representative

Boston, MA · On-site

$17.50 - $21.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Biz Voice Boost

Call Center Representative

Boston, MA · On-site

$17.50 - $21.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Alphabe Insight

Call Center Representative

Lawrence, MA · On-site

$44K - $48K/yr

Call Center Representative Skillbridge Academy is a forward-thinking educational institution ... Handle inbound and outbound calls with professionalism and efficiency * Provide clear and accurate ...

Alphabe Insight

Call Center Representative

Boston, MA · On-site

$33K - $36K/yr

Call Center Representative At Elevare Branding, we believe exceptional customer experiences are the ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Alphabe Insight

Call Center Agent

Lawrence, MA · On-site

$35K - $39K/yr

Call Center Agent Dinamic AS Group is a growing organization committed to delivering professional ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

Adecco

Call Center Representatives

Boston, MA

$23 - $25/hr

Handle a high volume of inbound calls (200-300 calls per shift) from hospitals and private medical ... Qualifications * Previous call center experience required. * Medical call center experience ...

Adecco

Call Center Representatives

Boston, MA

$23 - $25/hr

Handle a high volume of inbound calls (200-300 calls per shift) from hospitals and private medical ... Qualifications * Previous call center experience required. * Medical call center experience ...

Adecco

Call Center Representatives

Boston, MA

$23 - $25/hr

Handle a high volume of inbound calls (200-300 calls per shift) from hospitals and private medical ... Qualifications * Previous call center experience required. * Medical call center experience ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Beverly, MA

Commission Inbound Call Center information

See Beverly, MA salary details

$14

$19

$25

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Beverly, MA is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $20.14 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Beverly, MA? The most popular types of Inbound Call Center jobs in Beverly, MA are:
What are popular job titles related to Commission Inbound Call Center jobs in Beverly, MA? For Commission Inbound Call Center jobs in Beverly, MA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Beverly, MA look for? The top searched job categories for Commission Inbound Call Center jobs in Beverly, MA are:
What cities near Beverly, MA are hiring for Commission Inbound Call Center jobs? Cities near Beverly, MA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Beverly, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,790 per year, or $19.1 per hour.

Inbound Call Center Agent

BrandNest

Boston, MA

$17 - $27/hr

Full-time

Posted 9 days ago

Job description

Job Overview
Brand Nest is hiring motivated and professional Inbound Call Center Agent to support customer communication efforts in Boston, MA. This in-person role focuses on handling inbound and outbound calls, providing information, and delivering excellent customer service.

Key Responsibilities

  • Handle inbound and outbound calls in a professional and timely manner.
  • Provide accurate information about services, promotions, and general inquiries.
  • Maintain clear and detailed records of customer interactions.
  • Resolve basic customer concerns or escalate when necessary.
  • Follow communication scripts and company guidelines.
  • Contribute to a positive and team-oriented call center environment.

What We Offer

  • Paid training and hands-on customer service experience.
  • Supportive, team-focused work environment.
  • Opportunities to grow into leadership or client support roles.
  • Consistent scheduling and structured support.

Qualifications

  • High school diploma or equivalent.
  • Strong verbal communication and listening skills.
  • Friendly, professional, and reliable demeanor.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and attention to detail.